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Tales 1 Crashes When I Lower Graphics Value?

posted by Willin on - last edited - Viewed by 215 users

I have a problem that I have never had in any other game before...

The game crashes when I decrease the quality of the graphics.

I can boot the game up to the main menu fine (a bit choppy) so obviously I would need to lower the graphics settings so I go to 'Settings', go to Graphics and put the quality from 9 to 1 (which increases the menu framerate). Frame rate is steady, hit apply, press back and my computer crashes and restarts.

Bummer.

Now I have tried to play it at 9. It does run with graphics and sound blazing but the framerate makes it unplayable. Now I don't understand how a game that can run with all graphics to max but completely crash when I try to lower it. I have tried with lower resolution and window and stills crashes.

Any suggestions?

18 Comments - Linear Discussion: Classic Style
  • Graphics and Sound both updated but neither solved the problem...

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    DjNDB Moderator

    @Willin said: Graphics and Sound both updated but neither solved the problem...



    That's sad. Let's try something different. You say your computer restarts?
    Please turn off automatic restart on system crashes. Then try lowering the settings again.
    Instead of restarting i hope you will see a bluescreen then. If you do please make a photo with a digicam (without flash) or write down the Technical Information. Especially filenames are interesting. Maybe that will give us some clues.

    I'll also attach a prefs.prop as the one Will mentioned earlier. It has 800x600 resolution, quality 1 and is in windowed mode.
    You can use it to replace the one that the game created in your documents folder.

  • The Blue screen had no filenames or anything interesting on it. Also the config file you gave me made the game crash when the menu animation stopped.

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    DjNDB Moderator

    @Willin said: The Blue screen had no filenames or anything interesting on it.


    Well, what does it say?

    Let's try a different approach.
    Does it happen with Episode 2 too?


    Let's check your ToMI installers for errors.
    MD5 Check
    Please download and install Hashcheck.
    Then Download this MD5 File into the folder that contains the ToMI installers you downloaded from Telltale.

    Finally just double click on the .md5 file for verification and tell us the results.

  • That would mean two ToMI installers with errors. I've downloaded mine just today...and i encountered exactly the same problem as Willin. So there's only little chance that it has something to do with the installer.

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    DjNDB Moderator

    @milkman said: That would mean two ToMI installers with errors. I've downloaded mine just today...and i encountered exactly the same problem as Willin. So there's only little chance that it has something to do with the installer.



    It doesn't hurt do do a MD5 check anyway, because it happens. When the problem is not obvious it is good to systematically rule out every possibility starting with the simplest.

    Would you give us a dxdiag as well? Maybe it shows something common.

  • @DjNDB said: It doesn't hurt do do a MD5 check anyway, because it happens. When the problem is not obvious it is good to systematically rule out every possibility starting with the simplest.

    Would you give us a dxdiag as well? Maybe it shows something common.



    Ok...here it is...

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    DjNDB Moderator

    @milkman said: Ok...here it is...



    Dankeschön, das sieht hilfreich aus. :)


    You both have the same graphics card:
    Card name: NVIDIA GeForce 6200

    I found a thread about the problem. It seems to be an Nvidia driver bug that can be worked around by using older drivers.
    You can read about it here.


    Probably not related to the problem:

    There's a big warning that you should reinstall DirectX in line 27 of your DxDiag.

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    DjNDB Moderator

    So you don't need to read it all:
    The game worked best for Nightsurfer using the Nvidia 178.24 driver you can download here.

    If you want to install it, please remember to uninstall the current nvidia driver and reboot before.

  • Seeing as Willin or milkman didn't come back, I just want to confirm that this was the issue & changing to the 178 driver fixed it completely for me.

    I recently installed a 6 series nvidia card & it crashed every time I tried to lower the settings (frame rate was really choppy on default). I uninstalled the latest driver & installed the older 178 driver & now it works perfectly.

    So for what it's worth, a big thank you for this thread & the solution!

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