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ToMI 2 & 3 crash on entering fullscreen in Windows 7 (+ workaround)

posted by Leak on - last edited - Viewed by 926 users

Hi folks,

I've been quite a bit slack with playing ToMI, so while I've played through episode 1 I haven't even played 2 & 3 yet. So when I wanted to do this today, I've found that both games crash on launch when they're switching to fullscreen mode.

I can run Lair of the Leviathan (or at least get to the settings menu) in windowed mode using the prefs file Will attached here, but for obvious reasons (like anti-aliasing) I'd rather play the game in fullscreen. Well, as soon as I switch to fullscreen in the options menu I get the same crash I previously got directly when launching the game. :(

I'm running Windows 7 x64 RTM here (since we have a MSDN subscription at work and the latest and greates OS used everywhere in the office is still Windows XP).

+++ NEWSFLASH +++

Okay, while I was typing I thought giving Windows' compatiblity options a go before submitting this, and actually setting "Disable visual themes" which makes "regular" Windows apps less, well, new-Windows-Theme-shiny did the trick. But note that this isn't neccessary with Launch of the Screaming Narwhal...

Still, since Windows 7 will be the latest and greatest version of Windows out there in about 11 days you might want to either make that setting the default via the installer (if possible) or look into this crash and fix it for good... ;)

Just my 0.02 EUR... :D

EDIT: P.S., while I'm at it: the link to launch Siege of Spinner Cay in Windows' game explorer actually opens the folder where the game is installed instead of directly launching the launcher as with ToMI 1 & 3...

20 Comments - Linear Discussion: Classic Style
  • I'll have Seg take a look at this when he gets back in town.

  • @Will said: I'll have Seg take a look at this when he gets back in town.


    Great.

    And besides the above I happily played through ToMI 2 without a hitch yesterday... :D

    np: Blamstrain - Alive In Arms (Lackluster Remix) (Blamstrain Remixed)

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    Seg

    Glad there's a fix and it's posted as it allows us to narrow down the problem. I'm afraid it's something that the core engineers need to look at, but I do need a little bit of more information from you. More info helps me to write the report.

    What's the make & model of your graphics card?

    Are you using the latest drivers for the card?
    Since Win7 is still 'unreleased', there's enough work being done on drivers where it may catch some driver specific issues. If you do find a more recent driver, it would help if you updated and then tried to run the game normally again.

  • @Seg said: What's the make & model of your graphics card?


    ATI Radeon 4850

    Are you using the latest drivers for the card?


    Catalyst 9.9, which was the latest one last time I checked (i.e. today).

    Since Win7 is still 'unreleased', there's enough work being done on drivers where it may catch some driver specific issues. If you do find a more recent driver, it would help if you updated and then tried to run the game normally again.


    To be honest, I really doubt something that's fixed by disabling control theming is caused by the graphics drivers - especially with a game that doesn't (seem) to use any Windows controls outside of the launcher and that doesn't crash when run in a window - then again, maybe it's the lack of antialiasing in windowed mode, but that'd still be highly illogical and/or voodoo... :D

    But yeah, doing .NET programming during the day doesn't get you close to the graphics driver and the OS, so I don't know Windows' ugly innards too well... ;)

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    Seg

    * bonks head *

    Forgot one more thing. Can you do me a favor and run the DirectX web installer for me? This will likely not do anything, but I want to cover the bases.

    Ninja Edit: Also, what Windows Theme are you using? I'm wondering if this is something specific to a theme or not.

  • @Seg said: Forgot one more thing. Can you do me a favor and run the DirectX web installer for me? This will likely not do anything, but I want to cover the bases.


    Sorry, I'm one step ahead of you on that one - but neither the web installer nor the full redist (for good measure) made any difference.

    Ninja Edit: Also, what Windows Theme are you using? I'm wondering if this is something specific to a theme or not.


    Standard aero glass theme with a user-set background image and a slight tweak of the colours - but at least nothing that should make programs act different than the defaults.

    But ain't life great? I've just found that it now won't crash, even if I revert any compatibility settings I've made... :confused:

    Okay, either this was a freak conicidence, or I'm currently doing something wrong doing something wrong... :(

    np: Blamstrain/Brothomstates - Envelope Diving 2 (Brothomstrain vs. Blamstates)

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    Seg

    Since you can't reproduce the problem, we may have to chalk it up to something strange that happened on your local computer.

    This is noted as something to look out for on Win7, so moving forward we'll work out this aspect and figure it out from there.

    Thank you for helping us out! This at least identifies what we need to look at in the future!

  • Definitely not just Leak's local machine.

    I just re-installed Win7 from scratch to see if it could play ep3.
    Downloaded all 3 TOMI episodes thru Steam.
    Episode 1 & 2 work just fine. Episode 3 gives me the following dialog before any launch occurs:
    Sorry, this account is not authorized to access this game
    And no launch ever occurs.

    My system is intel T9300/nvidia M8600 GT (to contrast Leak's ATi system) running latest video drivers, on 64-bit Win7.
    edit: OCZ 32GB SSD

    For full reference, my other post linking here.

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    Seg

    @daftie said: Sorry, this account is not authorized to access this game


    Different issue. Is this from a Steam message box, or a normal Windows message box?

  • wrmjd5.jpg
    Please remove when you're done :)
    (Notice the position of the PS icon)

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