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"Monkeyisland104.exe has stopped working"

posted by patrick206 on - last edited - Viewed by 883 users

hey i just finished downloading episode four and whenever i try to launch the game i immediately get the message "Monkeyisland104.exe has stopped working" with these problem details

Problem signature:
Problem Event Name: APPCRASH
Application Name: MonkeyIsland104.exe
Application Version: 2009.10.29.36411
Application Timestamp: 4aea17bb
Fault Module Name: MonkeyIsland104.exe
Fault Module Version: 2009.10.29.36411
Fault Module Timestamp: 4aea17bb
Exception Code: c0000005
Exception Offset: 0017d9b8
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 4105
Additional Information 1: e17d
Additional Information 2: 3be9f8a50bddd4313bd572f57066c49b
Additional Information 3: 81dc
Additional Information 4: aa162d78020c3d2d8202ca7dabeada06

any halp would be appreciated P.S im running vista Basic and have already tried reinstalling

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