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Sam And Max Season 2 DVD with no DVD

posted by WesMote44 on - last edited - Viewed by 130 users

Hi,

I purchased Sam and Max Season 2 DVD with the coupon code that was sent to me for the free DVD, since i had bought all 5 episodes separately and have just received the package today, but there was no DVD, what was inside was the Tales Of Monkey Island Buttons, i didn't order. I have sent an email to support concerning this problem, hoping they will be able to fix this and send the DVD I was supposed to get. The DVD is listed on the invoice, but like I said there was no DVD, just the Tales Of Monkey Island Buttons. I have received the Automated response with the code 'issue-22203'. I hope to hear from You guys soon about fixing this problem. The Purchase order number is Order , and the invoice number that came with the parcel is . It was shipped on October 20, 2009.

Thank You,

Clifford Rauch

3 Comments - Linear Discussion: Classic Style
  • Hi Clifford,
    It's best not to give all your information on the forums. I did see your support ticket come in and will respond shortly.

    So sorry to hear you got the buttons instead of the DVD and we'll square that all away with my support reply.

    bonnie

  • Hi Bonnie,

    Thank You for responding so quickly. I just got the email today that the DVD was shipped yesterday. I have always been very pleased with TTG and those in the support department. The games TTG have made have been some of the best games I have ever played. I am so looking forward to Chapter 4 of TOMI. I look forward to when TTG comes out with more games in the future. I am also very pleased with the support team of TTG. Everyone in the Support Department have been very helpful and i appreciate everything You, and the others in the support Department have done to make my gaming and online experience, like the forum, a wonderful experience. Keep Up the good work!!! :):):)


    Thank You,
    Clifford

  • Hi Bonnie,

    Thanks for taking care making sure I got the DVD. It arrived yesterday and the game was inside. Sorry it took me a day to let You know I got the DVD. I was playing the new Chapter of Tales Of Monkey Island, which I thought was really good and I am looking forward to Chapter 5 next month. I hope you guys will make a Season 2 of TOMI.


    Thank You,

    Clifford

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