I had a different issue with Chapter 4 that I described in a previous post, but I am getting the same result...the game crashes unexpectedly. However, I can run Sam and Max (the free download game) just fine.
After installing and starting the game, I played through the first round of puzzle solving, watched the video segment and then the game died.
My drivers and DirectX are all as updated as I can get them. I am running Vista on a desktop. These are the error details I got when it crashed:
Problem Event Name: APPCRASH
Application Name: MonkeyIsland101.exe
Application Version: 2009.7.6.29796
Application Timestamp: 4a52df42
Fault Module Name: igdumd32.dll
Fault Module Version: 18.104.22.1687
Fault Module Timestamp: 457ef9df
Exception Code: c0000005
Exception Offset: 000027e5
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: cbb1
Additional Information 2: 06f952ae4d17e3540a5272fa35bd7cb0
Additional Information 3: 7ecd
Additional Information 4: d29380c60680beb090deafe01e89b51f
And this is my dxdiag link: http://www.filedropper.com/dxdiag_1
Thanks in advance for any help.