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Anyone else having problems launching Mac version?

posted by bradc on - last edited - Viewed by 1.8K users

I've downloaded the first 4 chapters of TMI, but none of them run on my iMac. They bounce in the dock for a couple minutes, then stop and sit there, without the little dot underneath that indicates an app is running. When I click and hold on the icon, I have to force-quit.

I'm on a 2GHz Intel Core Duo iMac with OS X 10.6.2. I ran the first couple chapters of the game in Boot Camp on the same computer, so I assume they should run fine on the Mac side too.

Anyone else having issues like this?

163 Comments - Linear Discussion: Classic Style
  • Can anyone confirm what is the official working version number? I'm still having trouble.

  • @muscleOlove said: Can anyone confirm what is the official working version number? I'm still having trouble.


    http://www.telltalegames.com/forums/showpost.php?p=270776&postcount=13

  • Seems like I was just not downloading the new version for some reason. Looks to be working now, thanks very much!

  • The behavior has changed since downloading the new version.

    Sometimes I get the splash screen and I can click "Launch Game". It crashes shortly after that. Most of the time, though, it still crashes after the initial launch.

    Is the team still working on this? What should I be trying to get this to work?

  • More details on the failure I am experiencing:

    System configuration:

    Model: MacBook5,1, BootROM MB51.0073.B06, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB
    Graphics: kHW_NVidiaGeForce9400MItem, NVIDIA GeForce 9400M, sppci_pci_device, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
    Bluetooth: Version 2.1.8f2, 2 service, 0 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK3253GSX, 298.09 GB
    Serial ATA Device: HL-DT-ST DVDRW GS21N
    USB Device: Built-in iSight, (null) mA
    USB Device: Apple Internal Keyboard / Trackpad, (null) mA
    USB Device: IR Receiver, (null) mA
    USB Device: BRCM2046 Hub, (null) mA
    USB Device: Bluetooth USB Host Controller, (null) mA


    Problem details:
    [code]
    Process: Mac_Game [221]
    Path: /Applications/MonkeyIsland101.app/Contents/MacOS/Mac_Game
    Identifier: com.telltalegames.MonkeyIsland101
    Version: 2.0.2.21 (2.0.2.21)
    Code Type: X86 (Native)
    Parent Process: launchd [130]

    Interval Since Last Report: 632 sec
    Crashes Since Last Report: 4
    Per-App Interval Since Last Report: 75 sec
    Per-App Crashes Since Last Report: 4

    Date/Time: 2010-03-13 07:30:55.796 -0800
    OS Version: Mac OS X 10.5.8 (9L30)
    Report Version: 6
    Anonymous UUID: ECC9350D-6075-459F-9434-52EADCF5923D

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000034453ff8
    Crashed Thread: 0

    Thread 0 Crashed:
    0 ...lltalegames.MonkeyIsland101 0x00027dc7 __ZL16block_merge_nextP6pool_tP14block_header_t + 32
    1 ...lltalegames.MonkeyIsland101 0x00027e60 tlsf_free + 101
    2 ...lltalegames.MonkeyIsland101 0x001e9a0c LuaFreeFunc + 51
    3 ...lltalegames.MonkeyIsland101 0x001e9a67 LuaReallocFunc + 42
    4 ...lltalegames.MonkeyIsland101 0x0000c883 luaM_realloc_ + 51
    5 ...lltalegames.MonkeyIsland101 0x0000d7fa resize + 371
    6 ...lltalegames.MonkeyIsland101 0x0000da30 newkey + 558
    7 ...lltalegames.MonkeyIsland101 0x0000e17e luaV_settable + 69
    8 ...lltalegames.MonkeyIsland101 0x0000eb0b luaV_execute + 708
    9 ...lltalegames.MonkeyIsland101 0x0000b746 luaD_call + 121
    10 ...lltalegames.MonkeyIsland101 0x00009387 lua_call + 48
    11 ...lltalegames.MonkeyIsland101 0x0003d6a6 ll_require + 537
    12 ...lltalegames.MonkeyIsland101 0x0000b69d luaD_precall + 891
    13 ...lltalegames.MonkeyIsland101 0x0000f3ed luaV_execute + 2982
    14 ...lltalegames.MonkeyIsland101 0x0000b746 luaD_call + 121
    15 ...lltalegames.MonkeyIsland101 0x00009387 lua_call + 48
    16 ...lltalegames.MonkeyIsland101 0x00036a00 luaB_dofile + 110
    17 ...lltalegames.MonkeyIsland101 0x0000b69d luaD_precall + 891
    18 ...lltalegames.MonkeyIsland101 0x0000f3ed luaV_execute + 2982
    19 ...lltalegames.MonkeyIsland101 0x0000b746 luaD_call + 121
    20 ...lltalegames.MonkeyIsland101 0x00009387 lua_call + 48
    21 ...lltalegames.MonkeyIsland101 0x001ea5a7 ScriptManager::SetSystemScript() + 315
    22 ...lltalegames.MonkeyIsland101 0x001ec2c8 ScriptManager::Initialize() + 3176
    23 ...lltalegames.MonkeyIsland101 0x00273d49 Launcher::Init() + 221
    24 ...lltalegames.MonkeyIsland101 0x00274094 Launcher::Launcher(String const&, int) + 436
    25 ...lltalegames.MonkeyIsland101 0x0027425a Launcher::Go(int) + 340
    26 ...lltalegames.MonkeyIsland101 0x00191e0e GameEngine::Initialize(char const*) + 1396
    27 ...lltalegames.MonkeyIsland101 0x0019217f GameEngine_Start + 35
    28 ...lltalegames.MonkeyIsland101 0x00087be3 -[MyOpenGLView prepareOpenGL] + 144
    29 com.apple.AppKit 0x942757e1 -[NSOpenGLContext makeCurrentContext] + 214
    30 com.apple.AppKit 0x9427556e -[NSOpenGLContext setView:] + 1386
    31 com.apple.AppKit 0x9434079a -[NSOpenGLView lockFocusIfCanDraw] + 198
    32 com.apple.AppKit 0x940bb27d -[NSView lockFocus] + 42
    33 com.apple.AppKit 0x940bf617 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 834
    34 com.apple.AppKit 0x940bfa86 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1969
    35 com.apple.AppKit 0x940bfa86 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1969
    36 com.apple.AppKit 0x940be045 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 759
    37 com.apple.AppKit 0x940bd987 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 306
    38 com.apple.AppKit 0x940ba4ab -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3090
    39 com.apple.AppKit 0x93ffae7b -[NSView displayIfNeeded] + 933
    40 com.apple.AppKit 0x93ffaa29 -[NSWindow displayIfNeeded] + 189
    41 com.apple.AppKit 0x940b6603 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1354
    42 com.apple.AppKit 0x940b605c -[NSWindow orderWindow:relativeTo:] + 105
    43 com.apple.AppKit 0x940e80e5 -[NSWindow orderFront:] + 50
    44 com.apple.AppKit 0x93fc8ea7 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1814
    45 com.apple.AppKit 0x93fbefba loadNib + 264
    46 com.apple.AppKit 0x93fbe91c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 946
    47 com.apple.AppKit 0x93fbe55f +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 171
    48 com.apple.AppKit 0x93fbe49d +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 391
    49 com.apple.AppKit 0x93fbe14c NSApplicationMain + 434
    50 ...lltalegames.MonkeyIsland101 0x0002a682 start + 54

    Thread 1:
    0 libSystem.B.dylib 0x9185446e __semwait_signal + 10
    1 libSystem.B.dylib 0x9187edcd pthread_cond_wait$UNIX2003 + 73
    2 libGLProgrammability.dylib 0x90a76b32 glvmDoWork + 162
    3 libSystem.B.dylib 0x9187e155 _pthread_start + 321
    4 libSystem.B.dylib 0x9187e012 thread_start + 34

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x1a229ff8 ebx: 0x1a229ff8 ecx: 0x19d2a000 edx: 0x1a229ff8
    edi: 0x1a22a000 esi: 0x34453ff4 ebp: 0xbfffe318 esp: 0xbfffe300
    ss: 0x0000001f efl: 0x00010202 eip: 0x00027dc7 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x34453ff8

    Binary Images:
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    0x962bd000 - 0x9640fff3 com.apple.audio.toolbox.AudioToolbox 1.5.2 (1.5.2) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x96410000 - 0x9641bfe7 libCSync.A.dylib ??? (???) <9e3544fe087bb4dc760b7afe0850dd6c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x9641c000 - 0x96499fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    0x96504000 - 0x96520ff3 libPng.dylib ??? (???) <9f50967afbd4384e61e68439f81db76c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x9653e000 - 0x9656bfeb libvDSP.dylib ??? (???)

  • Update on my previous problems with launching this game: I'd always intended to upgrade from 10.5.8 to Snow Leopard anyway. Having done so today, the game now launches & plays perfectly on 10.6.2.

    BTW, great game, so I hope others still experiencing problems get sorted soon.

  • User Avatar Image
    Cut

    Well... thanks to your new version I have been able to play episodes 1 and 2 and I've just started part 3... So far, so good!

    The game is really enjoyable and looks good in 1440x900 with details at level 9 on my Macbook Pro 2,4.

    Thanks and lot and keep on the good work, I'll be a customer again in the future!

  • Unfortunately, I'm still getting the exact same error as my previous post. Tried several downloads to no avail. If anyone has ideas, please let me know. Would love to give it a try.

  • User Avatar Image
    DjNDB Moderator

    @omEigaMan said: Unfortunately, I'm still getting the exact same error as my previous post. Tried several downloads to no avail. If anyone has ideas, please let me know. Would love to give it a try.



    @omEigaMan said:
    When launching any of the Monkey Island chapters, the icon bounces in the dock then the game hangs.

    Oddly enough, the following message is repeated (in the console) ad infinitum until I force quit:

    3/10/10 4:51:43 PM [0x0-0x6a06a].com.telltalegames.MonkeyIsland101[791] Qt: internal: -108: Error ATSUMeasureTextImage text/qfontengine_mac.mm: 1096

    I found a Qt Bug report that mentions that error message. In that case it was caused by a corrupt user account. You could try creating another user account and starting the game from there. If that works you can try to find out what's wrong with yours.

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