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Where is my free ToMI Season DVD?!

posted by Mr.Brush on - last edited - Viewed by 459 users

Hi!
March 16. i ordered the free ToMi Season DVD. I got a confirmation, and order ID. The cost for shipping, was drawn from my VISA. However i haven´t seen a flimpse of the DVD. How Come? :confused: No information has been given about order out of stock. Was it shipped at all?? I want what i payed for.

Magnus
Norway

29 Comments - Linear Discussion: Classic Style
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    Macfly77 Moderator

    @Mr.Brush said: Got an email 07.05: The DVD copy of Tales of Monkey Island is on track to ship by the end of this month, along with the new Monkey Island merchandise and the Deluxe Edition! If you haven't picked it up yet, now's the time to buy.

    Guess its shipping this week?

    Only problem is that i´m moving from my student-apartment, and going home for the summer. Does anybody know where to change the address in the order? :rolleyes:

    The best way to do it: e-mail Telltale support at support@telltalegames.com.

  • Thanks. :) Thought it might be another editing option.

  • you are lucky I have gotten nothing but I am guessing maybe b/c I added it later? dunno. but its getting closer!

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    AMG

    I ordered "Tales of Monkey Island DVD with Steve Purcell slipcase" and "Tales of Monkey Island Drinking Vessel" on March 12th and by now I'm afraid the next time I'll be talking about it, I'll also have to add the YEAR. :(

  • How many times do people have to repeat this?

    IT WAS A PRE-ORDER!! IT'S ONLY STARTED SHIPPING ABOUT A WEEK AGO!!!!

  • @NeatNit said: IT WAS A PRE-ORDER!! IT'S ONLY STARTED SHIPPING ABOUT A WEEK AGO!!!!

    Does Telltale send an email when an order is shipped? I don't really care how long it takes to get my DVD, but I sometimes have "package reception" issues at my end that can be avoided if I have some advance notice.

  • @thom-22 said: Does Telltale send an email when an order is shipped? I don't really care how long it takes to get my DVD, but I sometimes have "package reception" issues at my end that can be avoided if I have some advance notice.


    yes they do. Also the statur of your order changes. Check your status:
    http://www.telltalegames.com/mytelltale/purchases

  • @der_ketzer said: yes they do. Also the statur of your order changes.


    Good to know, thanks.

    @der_ketzer said: Check your status:
    http://www.telltalegames.com/mytelltale/purchases


    Yes, I know how to check status from my Telltale account page, but I don't want to have to check there every day for a shipment that might or might not happen soon. ;)

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    AMG

    @NeatNit said: IT WAS A PRE-ORDER!! IT'S ONLY STARTED SHIPPING ABOUT A WEEK AGO!!!!

    You are correct, of course. However, I pre-ordered (or ordered at the first possible date) every (Sam & Max) Season DVD so far and IIRC it never took more than a couple of weeks for them to actually ship it. I am aware of the fact, that it was nothing more than a guess, that it therefore would be a similar time frame again - still, in the future Telltale should maybe consider to open pre-ordering only, when they actually have a delivery date in sight. The world doesn't end because of it, but it's kinda extreme, when I consider that it would have taken 4 months for this package to reach me, if they would ship it right now (and they haven't). Seriously, that's really a huge chunk of time! Again, I don't plan on overly criticizing Telltale, but I would really wish, that they don't take pre-orders, 4 months before they can start shipping. I'm quite sure that everyone thought of ~4 weeks maybe (for the package to ship), when clicking the purchase button. So I'm not surprised that so many people are wondering now where their stuff is. Nor should anyone.

  • They were already getting bombarded with people asking how they get their free DVD, opening pre-orders just changed people from complaining about the DVD not being available to pre-order to complaining that their pre-order hadn't shipped yet. People will complain about anything and everything no matter what you do.

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