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Black Map

posted by Camiren on - last edited - Viewed by 329 users

Well i just bought Monkey Island Telltales and i bought them on the computer so I didn't have to wait to get them in the mail. Well at first i downloaded Launch of the Screaming Narwhal and i went to the guy in the woods playing with those action figures and got the map form him to lead me to Dark Ninja Dave, but when i tried to open my inventory the WHOLE thing was black so i couldn't see anything so obviously I can't get any further because i can't see the map the guy gave me to go get Dark Ninja Dave. Then I try to open my inventory and the WHOLE thing is black to so i don't now where ANY of my stuff is in my inventory.

ANY help would be GREAT!!!

Thanks,
Camiren

16 Comments - Linear Discussion: Classic Style
  • @Camiren said: Okay i was playing today and when I open my inventory up next to the courthouse-the beach in Flotsam island it shows up so its not all black, but when i try to open the map to find Dark Ninja Dave it's still all black. So when I am in between the beach and the courthouse i can look at what i have in my inventory and where it is but the map to find Dark Ninja Dave is still all black. The only time the inventory works is when I'm in between the courthouse and the beach. Any where else the map & inventory are pitch black.

    Also when I go to the menu to save, load, new game, etc. the background to that is all black to.

    I don't have a clue on how to fix any of these prolbems. So i need ALL the help i can get.

    Thanks,

    Camiren
    :(



    It's due to having an outdated graphics card. I had the same problem with tf2 and Sid Meir's Pirates! back in the day.

    If drivers didn't change anything, you'll have to get a new graphics card.

    What are your system specs? They would help.

  • Where do i find what my system specs are???

  • @Camiren said: Where do i find what my system specs are???



    If you're using Windows, right click the Computer icon (or My Computer on XP) and click on properties. That will display most of your basic system information.

    It does sound like you have a faulty or simply very outdated GPU though.

  • @KuroShiro said:

    It does sound like you have a faulty or simply very outdated GPU though.



    BlackWhite is right, you should probably consider an upgrade, or a new PC.

  • @Fury said: BlackWhite is right...


    My my, aren't you clever :D

    Seriously though, you can get a good GPU (not top of the line, but still...) for less than $100. Unless you're using a laptop in which case you are in a jam.

  • Camiren,

    For the sake of completeness, you ought to post your DirectX Diagnostic info.

    Click Start (or the Start Orb in the bottom left)
    Click Run

    Type dxdiag
    Click OK
    91605345.png



    At the DirectX Diagnostic Tool, click the Save All Information button.

    22720831.png



    Save the file to wherever, and open it.

    96269956.png


    After opening the file, copy and paste the ENTIRE contents of the text file to a post in this thread.

    (For example, the file should look similar to this: )
    ------------------
    System Information
    ------------------
    Time of this report: 6/9/2010, 02:45:11
    Machine name: HOMEPC
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
    Language: English (Regional Setting: English)
    System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
    System Model: MS-7599
    BIOS: Default System BIOS
    Processor: AMD Athlon(tm) II X2 245 Processor (2 CPUs), ~2.9GHz
    Memory: 4096MB RAM
    Available OS Memory: 4096MB RAM
    Page File: 1533MB used, 6654MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 4650
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI Radeon Graphics Processor (0x9498)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9498&SUBSYS_24521682&REV_00
    Display Memory: 2297 MB
    Dedicated Memory: 506 MB
    Shared Memory: 1791 MB
    Current Mode: 1440 x 900 (32 bit) (60Hz)
    Monitor Name: SyncMaster 932BW/BW1932/932BWE plus(Digital)
    Monitor Model: SyncMaster
    Monitor Id: SAM0322
    Native Mode: 1440 x 900(p) (59.887Hz)
    Output Type: DVI
    Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.14.0010.0671 (English)
    Driver Version: 8.620.0.0
    DDI Version: 10.1
    Driver Model: WDDM 1.1

    ...etc, etc.If indeed you do have outdated video drivers, we should be able to verify that for you with the information from that text file.

  • Time of this report: 6/27/2010, 01:37:05
    Machine name: JASON
    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Computer Corporation
    System Model: OptiPlex GX400
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A02
    Processor: Intel(R) Pentium(R) 4 CPU 1400MHz
    Memory: 1024MB RAM
    Page File: 518MB used, 1945MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: No problems found.
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce4 Ti 4400
    Manufacturer: NVIDIA
    Chip type: GeForce4 Ti 4400
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0251&SUBSYS_87101462&REV_A3
    Display Memory: 128.0 MB
    Current Mode: 1024 x 768 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: nv4_disp.dll
    Driver Version: 6.14.0010.9371 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 10/22/2006 13:22:00, 4527488 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: nv4_mini.sys
    Mini VDD Date: 10/22/2006 13:22:00, 3994624 bytes
    Device Identifier: {D7B71E3E-4111-11CF-4953-1AA702C2CB35}
    Vendor ID: 0x10DE
    Device ID: 0x0251
    SubSys ID: 0x87101462
    Revision ID: 0x00A3
    Revision ID: 0x00A3
    Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
    Deinterlace Caps: {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run

    -------------
    Sound Devices
    -------------
    Description: Intel(r) Integrated Audio
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_8086&DEV_2445&SUBSYS_00C61028&REV_02
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: ac97intc.sys
    Driver Version: 5.10.0000.3523 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 8/17/2001 08:20:04, 96256 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Full
    Cap Flags: 0xB5B
    Min/Max Sample Rate: 8000, 48000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Registry: OK
    Sound Test Result: Not run

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Intel(r) Integrated Audio
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: ac97intc.sys
    Driver Version: 5.10.0000.3523 (English)
    Driver Attributes: Final Retail
    Date and Size: 8/17/2001 08:20:04, 96256 bytes
    Cap Flags: 0x41
    Format Flags: 0xCCC

    -----------
    DirectMusic
    -----------
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: 1.00.0016.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    Intel(r) Integrated Audio, Software (Kernel Mode), Output, DLS, Internal
    Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Registry: OK
    Test Result: Not run

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No
    Registry: OK

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2444
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/13/2008 14:45:37, 59520 bytes
    | Driver: usbd.sys, 8/4/2004 08:00:00, 4736 bytes
    |
    +-+ USB Human Interface Device
    | | Vendor/Product ID: 0x0461, 0x4D42
    | | Location: Dynex 5-Button Wired Optical Mouse
    | | Matching Device ID: usb\class_03&subclass_01
    | | Service: HidUsb
    | | Driver: hidusb.sys, 4/13/2008 14:45:27, 10368 bytes
    | | Driver: hidclass.sys, 4/13/2008 14:45:26, 36864 bytes
    | | Driver: hidparse.sys, 4/13/2008 14:45:22, 24960 bytes
    | | Driver: hid.dll, 4/13/2008 20:11:54, 20992 bytes
    | |
    | +-+ HID-compliant mouse
    | | | Vendor/Product ID: 0x0461, 0x4D42
    | | | Matching Device ID: hid_device_system_mouse
    | | | Service: mouhid
    | | | Driver: mouclass.sys, 4/13/2008 14:39:47, 23040 bytes
    | | | Driver: mouhid.sys, 8/4/2004 08:00:00, 12160 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 4/13/2008 15:18:00, 52480 bytes
    | Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: termdd.sys, 4/13/2008 20:13:20, 40840 bytes
    | Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/13/2008 20:13:20, 40840 bytes
    | Driver: mouclass.sys, 4/13/2008 14:39:47, 23040 bytes

    ----------------------------
    DirectPlay Service Providers
    ----------------------------
    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
    Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

    DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
    DirectPlay Test Result: Not run
    Registry: OK

    -------------------
    DirectPlay Adapters
    -------------------
    DirectPlay8 Serial Service Provider: COM1
    DirectPlay8 Serial Service Provider: COM2
    DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

    -----------------------
    DirectPlay Voice Codecs
    -----------------------
    Voxware VR12 1.4kbit/s
    Voxware SC06 6.4kbit/s
    Voxware SC03 3.2kbit/s
    MS-PCM 64 kbit/s
    MS-ADPCM 32.8 kbit/s
    Microsoft GSM 6.10 13 kbit/s
    TrueSpeech(TM) 8.6 kbit/s

    -------------------------
    DirectPlay Lobbyable Apps
    -------------------------

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 1.8 GB
    Total Space: 38.1 GB
    File System: NTFS
    Model: WDC WD400BB-75DEA0

    Drive: D:
    Model: LITE-ON LTR-24102M
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5593 (English), 5/2/2008 06:49:39, 62976 bytes

    Drive: E:
    Model: LITEON DVD-ROM LTD163
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5593 (English), 5/2/2008 06:49:39, 62976 bytes

    Drive: F:
    Model: MH3547G OHX224R SCSI CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5593 (English), 5/2/2008 06:49:39, 62976 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) 82850/82860 Processor to AGP Controller - 2532
    Device ID: PCI\VEN_8086&DEV_2532&SUBSYS_00000000&REV_02\3&29E81982&0&08
    Driver: C:\WINDOWS\system32\DRIVERS\AGP440.SYS, 5.01.2600.5512 (English), 4/13/2008 14:36:38, 42368 bytes

    Name: Intel(R) 82850 Processor to I/O Controller - 2530
    Device ID: PCI\VEN_8086&DEV_2530&SUBSYS_00000000&REV_02\3&29E81982&0&00
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_02\3&29E81982&0&F0
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes

    Name: Intel(R) 82801BA Ultra ATA Storage Controller - 244B
    Device ID: PCI\VEN_8086&DEV_244B&SUBSYS_00C61028&REV_02\3&29E81982&0&F9
    Driver: C:\WINDOWS\system32\DRIVERS\intelide.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:29, 5504 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:29, 24960 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:30, 96512 bytes

    Name: Intel(r) 82801BA/BAM AC'97 Audio Controller
    Device ID: PCI\VEN_8086&DEV_2445&SUBSYS_00C61028&REV_02\3&29E81982&0&FD
    Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.5512 (English), 4/13/2008 20:11:56, 4096 bytes
    Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.5512 (English), 4/13/2008 20:12:42, 129536 bytes
    Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.5512 (English), 4/13/2008 15:16:36, 141056 bytes
    Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:14, 60160 bytes
    Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.5512 (English), 4/13/2008 15:19:41, 146048 bytes
    Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.5512 (English), 4/13/2008 14:45:15, 49408 bytes
    Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.5512 (English), 4/13/2008 20:12:45, 23552 bytes
    Driver: C:\WINDOWS\system32\drivers\ac97intc.sys, 5.10.0000.3523 (English), 8/17/2001 08:20:04, 96256 bytes

    Name: Intel(R) 82801BA/BAM USB Universal Host Controller - 2444
    Device ID: PCI\VEN_8086&DEV_2444&SUBSYS_00C61028&REV_02\3&29E81982&0&FC
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 20608 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes

    Name: Intel(R) 82801BA/BAM SMBus Controller - 2443
    Device ID: PCI\VEN_8086&DEV_2443&SUBSYS_00C61028&REV_02\3&29E81982&0&FB
    Driver: n/a

    Name: Intel(R) 82801BA/BAM USB Universal Host Controller - 2442
    Device ID: PCI\VEN_8086&DEV_2442&SUBSYS_00C61028&REV_02\3&29E81982&0&FA
    Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 20608 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes

    Name: Intel(R) 82801BA LPC Interface Controller - 2440
    Device ID: PCI\VEN_8086&DEV_2440&SUBSYS_00000000&REV_02\3&29E81982&0&F8
    Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:41, 37248 bytes

    Name: D-Link DFE-530TX+ PCI Fast Ethernet Adapter (rev.F)
    Device ID: PCI\VEN_1106&DEV_3106&SUBSYS_14061186&REV_86\4&BB7B4AE&0&48F0
    Driver: C:\WINDOWS\system32\DRIVERS\dlkfet5b.sys, 3.46.0000.0431 (English), 7/1/2005 16:48:42, 43008 bytes
    Driver: C:\WINDOWS\system32\vuins32.dll, 1.04.0000.0009 (English), 9/17/2004 17:37:42, 61440 bytes

    Name: NVIDIA GeForce4 Ti 4400
    Device ID: PCI\VEN_10DE&DEV_0251&SUBSYS_87101462&REV_A3\4&14FF97CE&0&0008
    Driver: C:\WINDOWS\system32\DRIVERS\nv4_mini.sys, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 3994624 bytes
    Driver: C:\WINDOWS\system32\nv4_disp.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 4527488 bytes
    Driver: C:\WINDOWS\system32\nvsvc32.exe, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 159810 bytes
    Driver: C:\WINDOWS\system32\nvhwvid.dll, 6.14.0010.9371 (), 10/22/2006 13:22:00, 581632 bytes
    Driver: C:\WINDOWS\system32\nvapi.dll, 6.14.0010.9371 (), 10/22/2006 13:22:00, 212992 bytes
    Driver: C:\WINDOWS\system32\nvoglnt.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 5644288 bytes
    Driver: C:\WINDOWS\system32\nvcpl.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 7700480 bytes
    Driver: C:\WINDOWS\system32\nvmctray.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 86016 bytes
    Driver: C:\WINDOWS\system32\nvwddi.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 81920 bytes
    Driver: C:\WINDOWS\system32\nvnt4cpl.dll, 6.14.0010.11060 (English), 10/22/2006 13:22:00, 286720 bytes
    Driver: C:\WINDOWS\system32\nvmccs.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 229376 bytes
    Driver: C:\WINDOWS\system32\nvdisps.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 5619712 bytes
    Driver: C:\WINDOWS\system32\nvdispsr.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 5255168 bytes
    Driver: C:\WINDOWS\system32\nvgames.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 3047424 bytes
    Driver: C:\WINDOWS\system32\nvgamesr.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 3203072 bytes
    Driver: C:\WINDOWS\system32\nvmccss.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 188416 bytes
    Driver: C:\WINDOWS\system32\nvmccssr.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 458752 bytes
    Driver: C:\WINDOWS\system32\nvmobls.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 888832 bytes
    Driver: C:\WINDOWS\system32\nvmoblsr.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 2859008 bytes
    Driver: C:\WINDOWS\system32\nvvitvs.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 2924544 bytes
    Driver: C:\WINDOWS\system32\nvvitvsr.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 2973696 bytes
    Driver: C:\WINDOWS\system32\nvwss.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 1236992 bytes
    Driver: C:\WINDOWS\system32\nvwssr.dll, 6.14.0010.9371 (English), 10/22/2006 13:22:00, 1732608 bytes
    Driver: C:\WINDOWS\help\nvcpl.hlp, 10/22/2006 13:22:00, 177897 bytes
    Driver: C:\WINDOWS\help\nvwcplen.hlp, 10/22/2006 13:22:00, 55444 bytes
    Driver: C:\WINDOWS\system32\nvcod.dll, 1.00.0000.0035 (English), 10/22/2006 13:22:00, 35840 bytes
    Driver: C:\WINDOWS\system32\nvcodins.dll, 1.00.0000.0035 (English), 10/22/2006 13:22:00, 35840 bytes

    Name: 3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
    Device ID: PCI\VEN_10B7&DEV_9200&SUBSYS_00C61028&REV_78\4&BB7B4AE&0&60F0
    Driver: C:\WINDOWS\system32\DRIVERS\el90xbc5.sys, 4.05.0000.0000 (English), 8/17/2001 08:11:06, 66591 bytes

    ------------------
    DirectX Components
    ------------------
    ddraw.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:51 279552 bytes
    ddrawex.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:51 27136 bytes
    dxapi.sys: 5.01.2600.0000 English Final Retail 8/4/2004 08:00:00 10496 bytes
    d3d8.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:51 1179648 bytes
    d3d8thk.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:51 8192 bytes
    d3d9.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:51 1689088 bytes
    d3dim.dll: 5.01.2600.0000 English Final Retail 8/4/2004 08:00:00 436224 bytes
    d3dim700.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:51 824320 bytes
    d3dramp.dll: 5.01.2600.0000 English Final Retail 8/4/2004 08:00:00 590336 bytes
    d3drm.dll: 5.01.2600.0000 English Final Retail 8/4/2004 08:00:00 350208 bytes
    d3dxof.dll: 5.01.2600.0000 English Final Retail 8/4/2004 08:00:00 47616 bytes
    d3dpmesh.dll: 5.01.2600.0000 English Final Retail 8/4/2004 08:00:00 34816 bytes
    dplay.dll: 5.00.2134.0001 English Final Retail 8/4/2004 08:00:00 33040 bytes
    dplayx.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 229888 bytes
    dpmodemx.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 23552 bytes
    dpwsock.dll: 5.00.2134.0001 English Final Retail 8/4/2004 08:00:00 42768 bytes
    dpwsockx.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 57344 bytes
    dplaysvr.exe: 5.03.2600.5512 English Final Retail 4/13/2008 20:12:17 29696 bytes
    dpnsvr.exe: 5.03.2600.5512 English Final Retail 4/13/2008 20:12:17 17920 bytes
    dpnet.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 375296 bytes
    dpnlobby.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:09:20 3072 bytes
    dpnaddr.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:09:19 3072 bytes
    dpvoice.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 212480 bytes
    dpvsetup.exe: 5.03.2600.5512 English Final Retail 4/13/2008 20:12:18 83456 bytes
    dpvvox.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 116736 bytes
    dpvacm.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 21504 bytes
    dpnhpast.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 35328 bytes
    dpnhupnp.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 60928 bytes
    dpserial.dll: 5.00.2134.0001 English Final Retail 8/4/2004 08:00:00 53520 bytes
    dinput.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 158720 bytes
    dinput8.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 181760 bytes
    dimap.dll: 5.01.2600.0000 English Final Retail 8/4/2004 08:00:00 44032 bytes
    diactfrm.dll: 5.01.2600.0000 English Final Retail 8/4/2004 08:00:00 394240 bytes
    joy.cpl: 5.03.2600.5512 English Final Retail 4/13/2008 20:12:41 68608 bytes
    gcdef.dll: 5.01.2600.0000 English Final Retail 8/4/2004 08:00:00 76800 bytes
    pid.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:12:02 35328 bytes
    dsound.dll: 5.03.2600.5

  • That DX Diag log does help, yeah.
    The problem seems to be that your video card is very old. Upgrading that should solve the problem, though finding a card that works in your computer could be hard. Your video card uses a so-called AGP connector, and modern video cards don't have that anymore, instead using a faster PCI-e connector. You can still get some AGP cards, I think, but they're getting harder to find, and aren't nearly as good as more modern cards. Still, AGP cards are bound to be relatively cheap by now :)

  • I still see a number of AGP cards in local retailers. Surprisingly. But shouldn't he try looking for the latest drivers for his current card first? It couldn't hurt. He definitely doesn't need a whole new PC. Just a new graphics card at most. My ATI X1650 Pro is an AGP card and it runs TMI fine.

    EDIT: Here's a driver you can try. I can't seem to find your GPU model on the nVidia website.

    And another one. Seems like this one might be newer.

  • I looked for drivers on nVidia's website. His model is listed under the 'Legacy' drivers, and it appears that the driver he already has is the latest for his model. I don't think newer drivers work for his card.
    But it's good that AGP cards are still being sold. That would make upgrading a lot cheaper.

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