I received an email saying my season 1 Sam and Max disc has been shipped and included a tracking number. The problem is, the email doesn't say what shipping service the tracking number is for and I've checked the tracking number against the USPS, UPS, FedEx and DHL systems and none of them recognize the number. The only link in the email is to the Telltale store tracking system and all that tells me is "Order Complete" which sounds disturbingly like they have washed their hands of the matter.
The email was two days ago, so I'm guessing the number should be in the shipping company's system by now. Anyone have any idea what my problem might be? Thanks in advance for any help.
As suggestions for the future, it would be SUPER if:
1) The email had contained some clue as to who the package was shipped with instead of just the tracking number
2) The email had contained some form of contact information (phone number or even an email address) for Telltale in case, oh I dunno, the tracking number is useless or something (completely hypothetical here).
3) The Telltale "Find my Order" function that is linked in the email didn't provide LESS information than the email itself