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Error in S&M 301 & 302

posted by Intoxication on - last edited - Viewed by 963 users

Hi, I've downloaded 301, 302 & 303 about 3 weeks ago and 304 today.

I've installed 301, however I am having problem loading it. I keep getting the "Telltale Games has encountered a problem and needs to close. We are sorry for the inconvenience." everytime I try to launch the game.

I then installed 302 but I am getting the same error.

Any help would be greatly appreciated.

23 Comments - Linear Discussion: Classic Style
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    DjNDB Moderator

    Card name: Intel(R) 82865G Graphics Controller
    Driver Date/Size: 9/20/2005 08:52:38, 36990 bytes

    Description: SoundMAX Digital Audio
    Date and Size: 10/29/2004 16:14:44, 260096 bytes

    The reason the game doesn't work is that you have a 7 year old integrated graphics chip. You even already have the latest drivers, although they are 5 years old. The sound driver has a little update though.

    Sadly your system doesn't have an AGP or PCIe slot, which would enable you to upgrade the graphics card in a decent way. There is a PCI slot though but i don't know if PCI graphics cards perform sufficiently in games.

    If you can you should play the game on a system with a discrete graphics card which is not too old.

    If there's no way to get it running you can always request a refund at support@telltalegames.com

  • So there's nothing I can do to have the graphic card update/upgrade without having to buy a whole new system?

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    DjNDB Moderator

    @Intoxication said: So there's nothing I can do to have the graphic card update/upgrade without having to buy a whole new system?

    Considering that your system is probably 7 years old that would be the best option.

    PCI is a very slow bus. There are graphics cards available. With this one you might be able to get it somehow running at low graphics settings. But i wouldn't count on it, and if you try, make sure you can get a refund.

    A much better compromise would be analyzing your hardware and upgrading only necessary components to get the best cost benefit ratio.
    That could look something like upgrading Mainboard, Power supply unit and PCIe Graphics.
    That could cost about 100$ for Mainboard and PSU plus whatever you plan on spending on a PCIe graphics card.
    That solution has the charme, that you can reuse the PSU and Graphics card if you decide to upgrade to a better CPU with a different socket later. Therefore it's worth buying decent components.

  • sorry for not really contributing, but has anyone else noticed just how 1995 this thread is? I mean, change color to 32-bit? upgrade single components in hope to get something running? those were the days, my friends, those were the days... ;)

  • @Michael Listening said: sorry for not really contributing, but has anyone else noticed just how 1995 this thread is? I mean, change color to 32-bit? upgrade single components in hope to get something running? those were the days, my friends, those were the days... ;)

    Hey, changing the color to 32-bit worked for this person.

  • User Avatar Image
    DjNDB Moderator

    @Power46 said: Hey, changing the color to 32-bit worked for this person.

    16 bit color depth is actually a very common cause for the "... has stopped working" error in TTG Games between Strongbad Episode 5 and ToMI.
    As far as i 've seen earlier Episodes work with 16 bit.
    Sam & Max Season 3 shows a "Could not initialize Direct 3D" Message instead of just crashing.

  • @DjNDB said: As far as i 've seen earlier Episodes work with 16 bit.

    That's interesting. In that case, I would have to guess that they programmed those earlier games in both 16-bit and 32-bit. Why? I have a 64-bit system, yet those earlier games still work under those conditions.

  • User Avatar Image
    DjNDB Moderator

    @Power46 said: That's interesting. In that case, I would have to guess that they programmed those earlier games in both 16-bit and 32-bit. Why? I have a 64-bit system, yet those earlier games still work under those conditions.

    The 64-bit you are talking about is the register width of the processor. The color depth is something entirely different and influences the number of displayable colors.

    The games are compiled for 32-bit Architectures. x86-64 CPUs are 16-bit and 32-bit compatible though.

  • @DjNDB said: The 64-bit you are talking about is the register width of the processor. The color depth is something entirely different and influences the number of displayable colors.

    The games are compiled for 32-bit Architectures. x86-64 CPUs are 16-bit and 32-bit compatible though.

    Yes, but Windows 64-bit is not compatible with 16-bit programs. Thus, if earlier TT Games were 16-bit, I would not be able to use them on my 64-bit system.

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