User Avatar Image

Not interested in physical copy

posted by fresquito on - last edited - Viewed by 165 users

I don't want any physical copy of my games. Digital is enough since I'd like to save the shipping costs. Is there any way I can buy your games without having to pay for shipment?

10 Comments - Linear Discussion: Classic Style
  • User Avatar Image
    Macfly77 Moderator

    As far as I know, all of the games that Telltale sells in their online store are available in "digital only" form except for the Sam & Max Collection for which you need to e-mail customer service at support@telltalegames.com if you don't want the DVD's.
    For each game, the store gives you a choice between digital and DVD version.
    Finally, if at a future date you decided you want the DVD after all, it would be free (plus shipping costs), so long as you purchased the digital version from the Telltale store.

  • Paying shipping and getting a disc has always been optional... so you will not be automatically billed.

  • Yeah, my problem was with Sam & Max Collection, for which I found no way to refuse the physical copy. I'll write to them.

    Thanks.

  • Waited 5 days and got this response asking if I could order just the digital versions:

    Hi,

    Due to our current sale we cannot amend any bundle. We apologize for the inconvenience.

    Thanks,

    Amy

    I guess they aren't as willing to help with the prices as low as they are currently.

  • @emerald462 said: Waited 5 days and got this response asking if I could order just the digital versions:

    I guess they aren't as willing to help with the prices as low as they are currently.

    Normally we used a coupon to remove the discs from the bundle. Because of the sale all other coupons have been deactivated. I would literally have to turn off the sale to do this.

    Sorry :( One of the reason we are doing this is because we will be overhauling our site and store.

  • Ok fair enough. Just seems so cruel to ask 12,50 dollar for the 3 seasons of Sam & Max and add 13,65 dollar shipping for something I don't want to have shipped.

    I'll keep doubting till the end of sale and hope there will be a technical solution for the problem before the end of sale.

    The games are of course worth the money even incuding the shipping costs. It just doesn't feel right.

    @Amy Lukima said: Normally we used a coupon to remove the discs from the bundle. Because of the sale all other coupons have been deactivated. I would literally have to turn off the sale to do this.

    Sorry :( One of the reason we are doing this is because we will be overhauling our site and store.

  • Could we get a definite confirmation that there's no chance whatsoever the situation can be amended before the end of the sale?

    I really don't need the physical DVDs. And the fact they have to be purchased no matter what, makes the Collection offer unattractive to me.

  • You could just order the three seasons (digital only) separately... sure, it's more expensive that way, but still an awful lot cheaper than it would be normally.

  • Just did them all in a basket as you suggested. Result $23.74.

    hmmmmm. Still doubting. $12.50 is about half off the solution you gave.

    Maybe I can have the physical copy send to Telltall games headquarter and save the shipping cost to Europe. :)

    @Molokov said: You could just order the three seasons (digital only) separately... sure, it's more expensive that way, but still an awful lot cheaper than it would be normally.

  • Thank you very much Telltale for making it a digital only sale.:guybrush:
    I just bought Sam & Max the collection.

Add Comment