User Avatar Image

BTTF Episoides 1-5 Keep crashing

posted by oneupgamer on - last edited - Viewed by 188 users

hello i installed BTTF episoides 1-5 and eaither right when i start a new game or after the opening cutscene i get a box the says BTTF101.exe has stopped working (wording may be off and numbers very form episoid) is there a way to fix this

9 Comments - Linear Discussion: Classic Style
  • User Avatar Image
    DjNDB Moderator

    Can you please post a dxdiag log?

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Then zip the file and attach it to a reply in this Thread.

  • i actually fixed it turnes out if you have the graphics over five that can cause the games to crash but it,s all good now great games

  • I have the same problem...I suppose.
    When I run the game I receive no error nore nothing, when I check the task manager the process BackToTheFuture_101 is running but doing nothing.
    I'm running Windows XP SP3 fully updated and NVidia 7300.
    I tried uninstalling and reinstalling, running compatibility windows NT-2000-95-98 etc and I'm sure running with administrators rights.
    Here is the dxdiag too, aniway dxdiag stops at directinput check...maybe the prob?
    Thanks for help
    Simon

  • User Avatar Image
    DjNDB Moderator

    @Simon-telltalegames said: I have the same problem...I suppose.

    Card name: NVIDIA GeForce 7300 GT
    Current Mode: 1152 x 864 (16 bit) (75Hz)

    Description: Realtek HD Audio output
    Date and Size: 5/10/2007 12:28:00, 4419584 bytes

    The games require a display color depth of 32 bit. There are instructions for changing it in the FAQ.

    Your old sound driver can be a problem too. Here's the latest version.

    As for the Direct Input crashes, try unplugging unnecessary USB devices.

  • Made the changes suggested, but the game still doesn't works.
    Same as before.
    Here is the new dxdiag.
    Is there some sort of game,or test I may run to check what generate the error?
    Some others games installed works smoothly.
    Thanks aniway
    Simon

  • User Avatar Image
    DjNDB Moderator

    I don't see the new dxdiag you mentioned.

    Do you by any chance have LUA for Windows installed? It conflicts with the games.

    Are the other games that work from TTG too?

    As a next step you could try running the game during a clean boot.

    Booting clean in Windows XP:
    1. Click Start --> Run --> Type MSCONFIG --> Click OK
    2. On the General tab, choose Selective Startup
    3. Uncheck Process SYSTEM.INI file
    4. Uncheck Process WIN.INI file
    5. Uncheck Load Startup Items
    6. Click on the Services tab
    7. At the bottom, check Hide All Microsoft Services
    8. Uncheck all boxes in the window or click the button labeled Disable All
    6. Click OK
    7. Click Restart
    8. After reboot, run the game to see if it works.

    After performing the necessary steps, restore your system by doing the following:

    1. Click Start --> Run --> Type MSCONFIG--> Click OK
    2. On the General tab, choose Normal Startup
    3. Click OK
    4. Click YES, when asked to restart your computer

  • For the dxdiag I missed to click on "UPLOAD" I suppose.
    Aniway here is the new one.
    I tried running the game on a clean boot and...I had something, the game locked immediately, because I had no access to web, so he could not unlock himself but I had at least one screen.
    The games I sad to be working aren't TTG, other's party, some oldies as Age of Empires 2 and, some newer like Starcraft 2.
    LUA is not installed, I never knew about it before.

  • User Avatar Image
    DjNDB Moderator

    @Simon-telltalegames said: I tried running the game on a clean boot and...I had something, the game locked immediately, because I had no access to web, so he could not unlock himself but I had at least one screen.

    Okay, that's good. Next i would try the same with a working internet connection, so you can activate the episodes.

    The clean boot shows us that some other software you normally have running interferes with the games. You can narrow down which one, by only unchecking (i.e. disabling) selected services in step 8 of the clean boot instructions.
    Most likely candidates are Security Software products, such as Anti Virus or Software Firewalls.
    Once you have identified the problematic Software, we can see what there's to do about it.

  • Work in progress...
    I tried disabling all third party services but still does not works.
    Seem really an optional windows service...but don't know which one.
    So I'm tryin' some solution...random.
    Thanks.
    I will update.
    Simon

Add Comment