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Ubisoft Breaks Steam's TOS With From Dust DRM; Valve Offers Refunds

posted by MusicallyInspired on - last edited - Viewed by 921 users

[quote]
"Ubisoft Breaks Steam's ToS With From Dust DRM; Valve Offers Refunds"

Author: William Usher
published: 2011-08-18 18:27:44

Big publishers never cease to amaze me how far they will go to screw gamers over for a quick buck, even at the expense of business integrity and consumer trust. Well, Ubisoft proves they’re no less evil than Activision or EA by breaking Steam’s terms of service agreement and forcing DRM into the PC version of From Dust after they said they wouldn’t.

It seems like lately publishers have been proving time and time over again that maybe Valve and the Steam powered digital distribution service really are the champions of the people.

In an article on Rock, Paper, Shotgun, Ubisoft has changed their tuned about only requiring gamers to log-in once via a standard issue DRM security measure for their recent god-game, From Dust. Supposedly, after the one-time log-in gamers would be free to use the game from then on without requiring to be online to play the single-player game. Unfortunately, that’s not true anymore. Ubisoft has changed their tune and you will now always be required to be online each and every time you plan to log-in and play the game.

According to Lo-Ping, Valve is offering refunds to anyone who purchased the game. You’ll have to hop through a few loops and sign a ticket but I think the hassle would be well worth it in this case.

Take note that Ubisoft recently announced that they would be scaling back on the DRM for Driver San Francisco, which is a little scary because the same thing they said that wouldn't be included in From Dust WAS in fact included in From Dust in a backdoor manner. Does this mean that gamers can potentially expect the same fate from Driver San Francisco when it launches for PC in late September? If Ubisoft lied once about their inclusion of DRM I don't see why they wouldn't lie about it again.

Without a shadow of a doubt I’m now convinced that Valve removing those EA games from the Steam service and preventing the likes of Battlefield 3 from appearing on the service due to a breach in terms of service was actually for the betterment of the PC gaming community.

Time and time over it looks like one of the few e-tailers out there with consumers' interest in mind is Steam, and despite some people not being entirely fond of the service, you at least have to tip your hat off to them for not screwing gamers over and for looking out for gamer interests when it comes to software purchases.

Sadly, I doubt Activision, EA or Ubisoft will alter their ways to become more consumer friendly and it probably means we won’t be seeing a lot of PC ports appear on Steam in the future for the same reasons listed above.

You can get the full low-down on Ubisoft’s underhanded tactics over at Rock, Paper, Shotgun. And I’ll go ahead and say it for the readers…Ubisoft, that was a real douche-bag move right there. [/quote]

http://www.cinemablend.com/games/Ubisoft-Breaks-Steam-ToS-With-From-Dust-DRM-Valve-Offers-Refunds-34397.html

EDIT: Apparently people on reddit are saying that they are NOT offering refunds, but that Ubisoft is asking customers to go directly to them instead.

http://www.reddit.com/r/gaming/comments/jnefp/valve_is_not_honoring_refund_requests_for_the/

88 Comments - Linear Discussion: Classic Style
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    Vainamoinen Moderator

    @der_ketzer said: I will agree on that. Complaining about something that will not effect you anyways doesn't help though.

    Now here's a strange thought. I believe that this affects me greatly, after all, my sales decision is based on it!

    @der_ketzer said: Well buy a console version then, which leads to the problem I mentioned before.

    I have no present-generation console. And with the way consoles are heading these days, I might extend my sabbatical to the next generation of consoles as well. :(

  • User Avatar Image
    puzzlebox Telltale Staff

    @JedExodus said: Anyway, it's their own fault. I go to Game to buy a PC title and they have a handful of titles crammed away in some dank little corner.

    "Bwahhh!! Nobodies buying PC Games from us"

    "No shit, you haven't been giving them shelf space for years."

    So true. Back in the day, I used to go to Harvey Norman (a furniture/electrical store) to spend ages poking about in their PC games. Now I can't find what I want even at game-specific stores, so it's Amazon / digital download all the way.

  • @JedExodus said: They remained anonymous whilst making the statement (even though it was clearly Game and Gamestop) so it shows how much confidence they really had in it.

    Anyway, it's their own fault. I go to Game to buy a PC title and they have a handful of titles crammed away in some dank little corner.

    "Bwahhh!! Nobodies buying PC Games from us"

    "No shit, you haven't been giving them shelf space for years."

    And out of the gaming retail stores I've been to, Game still have the best collection of PC titles. Which just tells you how bad it is. Ok, there isn't a great many in my local(ish) area, mainly Game, Gamestation, Grainger Games and CEX at a push. At least the Game shops near me have older titles that you can get as part of reasonable offers (3 for £20, 2 for £15, depending how old they are). Still crap though. And bloody overpriced for new releases.

  • You know UK PC retail has gone to pot, when even PC World, PC WORLD!! doesn't even stock them.

    (I remember a few years back, the store had like half the store full of games. Nowadays, nothing, nada. Its pretty depressing really... :()

  • @puzzlebox said: So true. Back in the day, I used to go to Harvey Norman (a furniture/electrical store) to spend ages poking about in their PC games. Now I can't find what I want even at game-specific stores, so it's Amazon / digital download all the way.

    Holy moly, you guys have Harvey Norman as well? They have such a pure crap jingle that I assumed they were just a local firm!!

    @puzzlebox said: You know UK PC retail has gone to pot, when even PC World, PC WORLD!! doesn't even stock them.

    (I remember a few years back, the store had like half the store full of games. Nowadays, nothing, nada. Its pretty depressing really... :()

    PC World is just a massive front for a shop that thrives off shafting you on printer ink :p

  • @JedExodus said: PC World is just a massive front for a shop that thrives off shafting you on printer ink :p

    I hate PC World. I remember buying a PC there about 10 years ago (what can I say, I was young and foolish as well as having money to burn) and got a basic mid level computer for around £1,000. Thought I did well with that too. Obviously I've since learned my lesson and now build my own computers, with my last one costing less that half than the PC World one and probably more than twice as powerful (relatively speaking, taking into consideration the advances in technology in the intervening years).

  • @Chyron8472 said: Exactly. And nothing will.

    The very idea of disc-selling retailers strong-arming game publishers into getting a better deal than direct download companies... preposterous.

    Okay. Let's put some recent "news" about Deus Ex Human Revolution in here.

    First there was this. So Gamestop removed a coupon from all versions of the new Deus Ex game that would give their customers an extra copy of that game (we are talking about a game that costs 49.99$ on the service this copy was for here, that's stealing) because they don't like competition. Who would have guessed? Now people were noticing that and oh no. They are complaining.

    So well it seems GameStop is trying to strongarm the publishers now.
    http://www.joystiq.com/2011/08/24/gamestop-pulls-deus-ex-human-revolution-pc-versions-from-shelve/

    Let's keep an eye on these quite interesting events. If I wrre Square I would not take these copies back. Gamestop was stealing 50$ from their customers and they should face the consequences for that.

  • @der_ketzer said: Okay. Let's put some recent "news" about Deus Ex Human Revolution in here.

    First there was this. So Gamestop removed a coupon from all versions of the new Deus Ex game that would give their customers an extra copy of that game (we are talking about a game that costs 49.99$ on the service this copy was for here, that's stealing) because they don't like competition. Who would have guessed? Now people were noticing that and oh no. They are complaining.

    So well it seems GameStop is trying to strongarm the publishers now.
    http://www.joystiq.com/2011/08/24/gamestop-pulls-deus-ex-human-revolution-pc-versions-from-shelve/

    Let's keep an eye on these quite interesting events. If I wrre Square I would not take these copies back. Gamestop was stealing 50$ from their customers and they should face the consequences for that.


    As long as you buy it why should Square care?
    All this does is give Gamestop a reason to stop selling PC games. So thanks for giving negative press to GameStop. It just makes things harder for people like me, that have no console but still would like to play PC games and that don't care about the pack-in copies since they are either offline or online with a machine that can run the game natively all the time anyways. Just like >90% of the people that are actually complaining just because it's cool and hip at the moment.

  • @Rather Dashing said: As long as you buy it why should Square care?
    All this does is give Gamestop a reason to stop selling PC games. So thanks for giving negative press to GameStop. It just makes things harder for people like me, that have no console but still would like to play PC games and that don't care about the pack-in copies since they are either offline or online with a machine that can run the game natively all the time anyways. Just like >90% of the people that are actually complaining just because it's cool and hip at the moment.

    Nicely done RD.

  • @Rather Dashing said: Just like >90% of the people that are actually complaining just because it's cool and hip at the moment.

    Cool and hip? Get a grip man.

    When somebody takes $50 worth of something out of the game box to suit them you've every right to get pissed off.

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