So I have tried everything on the threads about resolutions of the game and stuff like that and I feel as if this is the only way to get this problem any attention. So Im going to describe what is going on with mine in detail. First the log in window. It opens tells me I need to log in, but is that all I am supposed to be seeing? There is some other writing but other than that its all on a black background, and given that the window is split in half I am figuring that I am supposed to see a picture of some kind that isnt there. When thats done and the game starts its still a black background. There is the trademark info on the bottom of the screen but nothing else. When the menu pops up its still a black background and I cant get the settings menu to work at all (no drop menus and no way back to the main menu without shutting the game down). When I start the episode, its all black with some music playing but no visuals. Then there is the opening scene with the woman running, except its a shadow with the outline of the woman and no other detail, its all black. The only things with detail that I see are the can of shaving cream and some plants. Everything else is just black boxes. Now I have downloaded demos and free episodes with offers from telltale and so far all of them have worked. All I want is to get this game to work. Worst part is I am not computer savvy so I have no clue what else to try. Again I have tried all of the stuff on the threads about resolution thinking that may be the problem and so far nothing has worked.