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Sam and Max does not run anymore

posted by runyonave on - last edited - Viewed by 536 users

When I first installed the games (on Steam), they were working perfectly fine. But a couple days ago, they just stopped working. I didn't install any new drivers or anything, they just don't run. All my other games still work fine, so I have no idea why it stopped working.

My specs:

Windows 7
4gb RAM
Geforce 9800gt

I tried turning DEP on and off, and that doesn't do anything. I've also checked the file integrity, deleted the game and reinstalled it, and still not working.

Can anyone please help me? This is kind of ridiculous that a game will just stop working.

9 Comments - Linear Discussion: Classic Style
  • What exactly happens when you try to launch the game?

  • I get a "sammax104.exe has stopped working" with the following error codes:

    Problem Event Name: APPCRASH
    Application Name: sammax104.exe
    Application Version: 0.0.0.0
    Application Timestamp: 46bb4b70
    Fault Module Name: sammax104.exe
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 46bb4b70
    Exception Code: c0000005
    Exception Offset: 0035fc40

    It's just sam and max though, my other games work just fine.

    Oh and that error comes up twice. It's like the game is trying to run twice for some reason.

  • User Avatar Image
    DjNDB Moderator

    You could try if a clean boot helps. If it doesn't please post a dxdiag log.

    Booting clean in Windows Vista / 7:
    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Selective Startup
    3. Uncheck Load Startup Items
    4. Select the Services tab
    5. Check Hide all Microsoft services
    6. Click Disable all
    7. If running the game on Steam, re-check the "Steam Client Service"
    8. Click on OK
    9. Click Restart.
    10. After reboot, run the game to see if it works.

    After performing the necessary steps, restore your system by doing the following:

    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Normal Startup
    3. Click Ok
    4. Click Yes, when asked to restart your computer

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

  • Ok, so I tried the clean boot method, but still its the same.

    Here's the dxdiag:

    ------------------
    System Information
    ------------------
    Time of this report: 12/15/2011, 16:05:58
    Machine name: AARON-PC
    Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: English (Regional Setting: English)
    System Manufacturer: MSI
    System Model: MS-7309
    BIOS: Default System BIOS
    Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+ (2 CPUs), ~2.7GHz
    Memory: 4096MB RAM
    Available OS Memory: 4096MB RAM
    Page File: 1533MB used, 6655MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce 9800 GT
    Manufacturer: NVIDIA
    Chip type: GeForce 9800 GT
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_0E7919F1&REV_A2
    Display Memory: 2797 MB
    Dedicated Memory: 1005 MB
    Shared Memory: 1791 MB
    Current Mode: 1680 x 1050 (32 bit) (59Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: Acer X223W
    Monitor Id: ACR0011
    Native Mode: 1680 x 1050(p) (59.954Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.8562 (English)
    Driver Version: 8.17.12.8562
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 10/15/2011 04:53:00, 15693120 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4554-11CF-335B-752E1CC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0614
    SubSys ID: 0x0E7919F1
    Revision ID: 0x00A2
    Driver Strong Name: oem3.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.8562:pci\ven_10de&dev_0614
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Headphones (High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627309&REV_1000
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/20/2010 23:23:47, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14627309&REV_1000
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/20/2010 23:23:47, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (4- Microsoft LifeCam VX-2000.)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: USBAUDIO.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 23:23:47, 109696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a

    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a

    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a

    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a

    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a

    Device Name: CTE-440-U V4.0-3
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x056A, 0x0015
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x10DE, 0x03F1
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    |
    +-+ USB Input Device
    | | Vendor/Product ID: 0x056A, 0x0015
    | | Location: Port_#0002.Hub_#0001
    | | Matching Device ID: generic_hid_device
    | | Service: HidUsb
    | |
    | +-+ HID-compliant device
    | | | Vendor/Product ID: 0x056A, 0x0015
    | | | Matching Device ID: hid_device
    | | |
    | +-+ HID-compliant mouse
    | | | Vendor/Product ID: 0x056A, 0x0015
    | | | Matching Device ID: hid_device_system_mouse
    | | | Service: mouhid

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x045E, 0x0745
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x045E, 0x0745
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 52.8 GB
    Total Space: 104.7 GB
    File System: NTFS
    Model: ST332061 3AS SCSI Disk Device

    Drive: D:
    Free Space: 93.9 GB
    Total Space: 100.0 GB
    File System: NTFS
    Model: WDC WD10 EARS-003BB1 SCSI Disk Device

    Drive: E:
    Free Space: 32.9 GB
    Total Space: 200.0 GB
    File System: NTFS
    Model: WDC WD10 EARS-003BB1 SCSI Disk Device

    Drive: F:
    Free Space: 242.7 GB
    Total Space: 253.9 GB
    File System: NTFS
    Model: WDC WD10 EARS-003BB1 SCSI Disk Device

    Drive: G:
    Free Space: 200.1 GB
    Total Space: 200.2 GB
    File System: NTFS
    Model: ST332061 3AS SCSI Disk Device

    Drive: H:
    Free Space: 68.8 GB
    Total Space: 200.0 GB
    File System: NTFS
    Model: WDC WD10 EARS-003BB1 SCSI Disk Device

    Drive: I:
    Free Space: 121.7 GB
    Total Space: 200.0 GB
    File System: NTFS
    Model: WDC WD10 EARS-003BB1 SCSI Disk Device

    Drive: J:
    Model: HL-DT-ST DVD-RAM GH22NP21 ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    Drive: K:
    Model: DTSOFT Virtual CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Coprocessor
    Device ID: PCI\VEN_10DE&DEV_03F4&SUBSYS_73091462&REV_A2\3&267A616A&0&0B
    Driver: n/a

    Name: PCI standard RAM Controller
    Device ID: PCI\VEN_10DE&DEV_03EA&SUBSYS_CB8410DE&REV_A1\3&267A616A&0&00
    Driver: n/a

    Name: AMD HyperTransport(tm) Configuration
    Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&267A616A&0&C0
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10DE&DEV_03F3&SUBSYS_CB8410DE&REV_A1\3&267A616A&0&20
    Driver: n/a

    Name: PCI Express standard Root Port
    Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_000010DE&REV_A2\3&267A616A&0&60
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_10DE&DEV_03F2&SUBSYS_73091462&REV_A3\3&267A616A&0&11
    Driver: n/a

    Name: PCI Express standard Root Port
    Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_000010DE&REV_A2\3&267A616A&0&58
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_10DE&DEV_03F1&SUBSYS_73091462&REV_A3\3&267A616A&0&10
    Driver: n/a

    Name: PCI Express standard Root Port
    Device ID: PCI\VEN_10DE&DEV_03E8&SUBSYS_000010DE&REV_A2\3&267A616A&0&48
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_03F0&SUBSYS_73091462&REV_A2\3&267A616A&0&28
    Driver: n/a

    Name: PCI standard ISA bridge
    Device ID: PCI\VEN_10DE&DEV_03E0&SUBSYS_CB8410DE&REV_A2\3&267A616A&0&08
    Driver: n/a

    Name: NVIDIA GeForce 9800 GT
    Device ID: PCI\VEN_10DE&DEV_0614&SUBSYS_0E7919F1&REV_A2\4&210A641E&0&0048
    Driver: n/a

    Name: NVIDIA nForce Networking Controller
    Device ID: PCI\VEN_10DE&DEV_03EF&SUBSYS_73091462&REV_A2\3&267A616A&0&38
    Driver: n/a

    Name: AMD Miscellaneous Configuration
    Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&267A616A&0&C3
    Driver: n/a

    Name: NVIDIA nForce Serial ATA Controller
    Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_73091462&REV_A2\3&267A616A&0&40
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_10DE&DEV_03EC&SUBSYS_CB8410DE&REV_A2\3&267A616A&0&30
    Driver: n/a

    Name: AMD DRAM and HyperTransport(tm) Trace Mode Configuration
    Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&267A616A&0&C2
    Driver: n/a

    Name: PCI standard RAM Controller
    Device ID: PCI\VEN_10DE&DEV_03F5&SUBSYS_73091462&REV_A2\3&267A616A&0&0A
    Driver: n/a

    Name: NVIDIA nForce PCI System Management
    Device ID: PCI\VEN_10DE&DEV_03EB&SUBSYS_73091462&REV_A2\3&267A616A&0&09
    Driver: n/a

    Name: AMD Address Map Configuration
    Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&267A616A&0&C1
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
    Video Port Manager,0x00600000,2,1,quartz.d

  • Can you try right-clicking the game's executable and then clicking Run As Administrator and see if that helps, please?

  • @Michael Parks said: Can you try right-clicking the game's executable and then clicking Run As Administrator and see if that helps, please?

    Hi, sorry about the late reply. I was abroad so I couldn't test it. Yeah, so tried it with Administrator mode, but still nothing.

  • Have you tried running in XP compatibility mode?

  • Yep, still nothing. The only other option s to reinstall Windows, through that's something I don't want to do.

    Also I noticed that when I run the .exe, the Windows 7 UAC box comes up asking if I want to run the game. Could this have an effect?

  • User Avatar Image
    DjNDB Moderator

    The UAC dialog comes when you have activated "run as administrator".

    I don't have any logical solution at the moment, but before you consider reinstalling Windows, there's a couple of other things you could try.


    First i would update to the latest Realtek HDA driver.

    I would also try unplugging all non-essential USB devices.

    If that doesn't change anything, you could try creating another windows user account.

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