User Avatar Image

BTTF episodes 3-5 Issue 56043

posted by Jeremy7764 on - last edited - Viewed by 338 users

Hello,


I have already tried emailing support, but have not heard a response yet. Please let me know via email on what I can do thanks :)

Also has anyone else have this problem:
1.epsiodes 1 and 2 work fine
2.epsiodes 3-5 keep crashing. error "backtothefuture103.exe has stopped working"
says the same for each episode.
I have windows 7 ultimate x64
I tried running the exe/shortcut's as a administrator also while im in the admin account as the screen starts with the flux capacitor...fluxing, some opening audio then the above error occurs. I am a computer tech and I am lost on what is causing this??

9 Comments - Linear Discussion: Classic Style
  • User Avatar Image
    DjNDB Moderator

    Have you tried running them during a clean boot?
    A dxdiag could also be useful.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

    Booting clean in Windows Vista / 7:
    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Selective Startup
    3. Uncheck Load Startup Items
    4. Select the Services tab
    5. Check Hide all Microsoft services
    6. Click Disable all
    7. If running the game on Steam, re-check the "Steam Client Service"
    8. Click on OK
    9. Click Restart.
    10. After reboot, run the game to see if it works.

    After performing the necessary steps, restore your system by doing the following:

    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Normal Startup
    3. Click Ok
    4. Click Yes, when asked to restart your computer

  • ------------------
    System Information
    ------------------
    Time of this report: 1/18/2012, 17:44:00
    Machine name:
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: HP Pavilion dv6 Notebook PC
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz (4 CPUs), ~2.7GHz
    Memory: 4096MB RAM
    Available OS Memory: 3894MB RAM
    Page File: 3004MB used, 4781MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Intel(R) HD Graphics
    Manufacturer: Intel Corporation
    Chip type: Intel(R) HD Graphics (Core i5)
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_144C103C&REV_02
    Display Memory: 1696 MB
    Dedicated Memory: 64 MB
    Shared Memory: 1632 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: PnP-Monitor (Standard)
    Monitor Model:
    Monitor Id:
    Native Mode:
    Output Type:
    Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
    Driver File Version: 8.15.0010.2189 (English)
    Driver Version: 8.15.10.2189
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 7/28/2010 20:10:36, 6547968 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B78E66-4306-11CF-017B-4634A2C2C535}
    Vendor ID: 0x8086
    Device ID: 0x0046
    SubSys ID: 0x144C103C
    Revision ID: 0x0002
    Driver Strong Name: oem5.inf:Intel.Mfg.NTamd64:iILKM0:8.15.10.2189:pci\ven_8086&dev_0046&subsys_144c103c
    Rank Of Driver: 00E60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
    Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers and Headphones (IDT High Definition Audio CODEC)
    Default Sound Playback: Yes
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144C&REV_1004
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6292.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/22/2010 02:19:24, 515584 bytes
    Other Files:
    Driver Provider: IDT
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Independent Headphones (IDT High Definition Audio CODEC)
    Default Sound Playback: No
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144C&REV_1004
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6292.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/22/2010 02:19:24, 515584 bytes
    Other Files:
    Driver Provider: IDT
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Integrated Microphone Array (IDT High Definition Audio CODEC)
    Default Sound Capture: Yes
    Default Voice Capture: No
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6292.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/22/2010 02:19:24, 515584 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: External Mic (IDT High Definition Audio CODEC)
    Default Sound Capture: No
    Default Voice Capture: Yes
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6292.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/22/2010 02:19:24, 515584 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Stereo Mix (IDT High Definition Audio CODEC)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6292.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/22/2010 02:19:24, 515584 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3B34
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    | Driver: usbhub.sys, 3/24/2011 22:29:26, 343040 bytes
    | Driver: usbd.sys, 3/24/2011 22:28:59, 7936 bytes
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0020
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    | | Driver: usbhub.sys, 3/24/2011 22:29:26, 343040 bytes
    | |
    | +-+ Generic USB Hub
    | | | Vendor/Product ID: 0x0424, 0x2512
    | | | Location: Port_#0001.Hub_#0004
    | | | Matching Device ID: usb\class_09
    | | | Service: usbhub
    | | | Driver: usbhub.sys, 3/24/2011 22:29:26, 343040 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 7/13/2009 18:19:57, 105472 bytes
    | Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 18:19:57, 105472 bytes
    | Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
    |
    + Synaptics PS/2 Port TouchPad
    | Matching Device ID: *syn1e1d
    | Upper Filters: SynTP
    | Service: i8042prt
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 11/20/2010 22:23:47, 63360 bytes
    | Driver: sermouse.sys, 7/13/2009 19:00:20, 26624 bytes
    | Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 547.7 GB
    Total Space: 715.3 GB
    File System: NTFS
    Model: TOSHIBA MK7559GSXP

    Drive: E:
    Model: MagicISO Virtual DVD-ROM0000
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 147456 bytes

    Drive: F:
    Model: HTC Android Phone USB Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 147456 bytes

    Drive: D:
    Model: hp DVDRAM GT31L
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 147456 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) WiFi Link 1000 BGN
    Device ID: PCI\VEN_8086&DEV_0084&SUBSYS_13158086&REV_00\4&19BE82D0&0&00E0
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_144C103C&REV_05\3&11583659&0&D8
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 122368 bytes

    Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09
    Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_144C103C&REV_05\3&11583659&0&F8
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:48:27, 15424 bytes

    Name: Intel(R) HD Graphics
    Device ID: PCI\VEN_8086&DEV_0046&SUBSYS_144C103C&REV_02\3&11583659&0&10
    Driver: C:\Windows\system32\DRIVERS\igdkmd64.sys, 8.15.0010.2189 (English), 7/28/2010 20:10:42, 10610400 bytes
    Driver: C:\Windows\system32\igdumd64.dll, 8.15.0010.2189 (English), 7/28/2010 20:10:36, 6547968 bytes
    Driver: C:\Windows\system32\igd10umd64.dll, 8.15.0010.2189 (English), 7/28/2010 19:55:00, 4720128 bytes
    Driver: C:\Windows\system32\igkrng575.bin, 7/28/2010 13:08:40, 870560 bytes
    Driver: C:\Windows\system32\igcompkrng575.bin, 7/28/2010 13:08:44, 127868 bytes
    Driver: C:\Windows\system32\igfcg575m.bin, 7/28/2010 13:08:42, 104796 bytes
    Driver: C:\Windows\SysWow64\igkrng575.bin, 7/28/2010 13:08:40, 870560 bytes
    Driver: C:\Windows\SysWow64\igcompkrng575.bin, 7/28/2010 13:08:44, 127868 bytes
    Driver: C:\Windows\SysWow64\igfcg575m.bin, 7/28/2010 13:08:42, 104796 bytes
    Driver: C:\Windows\system32\iglhxs64.vp, 7/28/2010 21:13:52, 5408 bytes
    Driver: C:\Windows\system32\iglhxo64.vp, 7/28/2010 12:14:38, 60015 bytes
    Driver: C:\Windows\system32\iglhxc64.vp, 7/28/2010 12:14:38, 60226 bytes
    Driver: C:\Windows\system32\iglhxg64.vp, 7/28/2010 12:14:38, 60254 bytes
    Driver: C:\Windows\system32\iglhxa64.vp, 7/28/2010 12:14:38, 1090 bytes
    Driver: C:\Windows\system32\iglhxa64.cpa, 7/28/2010 12:14:38, 1991936 bytes
    Driver: C:\Windows\system32\iglhcp64.dll, 7/28/2010 12:14:38, 187392 bytes
    Driver: C:\Windows\system32\iglhsip64.dll, 7/28/2010 12:14:38, 205824 bytes
    Driver: C:\Windows\SysWow64\igdumd32.dll, 8.15.0010.2189 (English), 7/28/2010 20:02:54, 4967424 bytes
    Driver: C:\Windows\SysWow64\igdumdx32.dll, 8.15.0010.2189 (English), 7/28/2010 19:58:10, 571904 bytes
    Driver: C:\Windows\SysWow64\igfxdv32.dll, 8.15.0010.2189 (English), 7/28/2010 19:20:54, 228864 bytes
    Driver: C:\Windows\SysWow64\igd10umd32.dll, 8.15.0010.2189 (English), 7/28/2010 19:47:56, 4411904 bytes
    Driver: C:\Windows\SysWow64\iglhcp32.dll, 7/28/2010 12:14:38, 143360 bytes
    Driver: C:\Windows\SysWow64\iglhsip32.dll, 7/28/2010 12:14:38, 208896 bytes
    Driver: C:\Windows\system32\difx64.exe, 7/28/2010 20:22:28, 152600 bytes
    Driver: C:\Windows\system32\hccutils.dll, 8.15.0010.2189 (English), 7/28/2010 19:26:30, 108032 bytes
    Driver: C:\Windows\system32\igfxsrvc.dll, 8.15.0010.2189 (English), 7/28/2010 19:27:02, 61952 bytes
    Driver: C:\Windows\system32\igfxsrvc.exe, 8.15.0010.2189 (English), 7/28/2010 20:22:36, 508952 bytes
    Driver: C:\Windows\system32\igfxpph.dll, 8.15.0010.2189 (English), 7/28/2010 19:27:26, 243200 bytes
    Driver: C:\Windows\system32\igfxcpl.cpl, 8.15.0010.2189 (English), 7/28/2010 19:27:54, 122368 bytes
    Driver: C:\Windows\system32\igfxdev.dll, 8.15.0010.2189 (English), 7/28/2010 19:26:20, 271360 bytes
    Driver: C:\Windows\system32\igfxdo.dll, 8.15.0010.2189 (English), 7/28/2010 19:25:44, 142336 bytes
    Driver: C:\Windows\system32\igfxtray.exe, 8.15.0010.2189 (English), 7/28/2010 20:22:38, 161304 bytes
    Driver: C:\Windows\system32\hkcmd.exe, 8.15.0010.2189 (English), 7/28/2010 20:22:32, 386584 bytes
    Driver: C:\Windows\system32\igfxress.dll, 8.15.0010.2189 (English), 7/28/2010 19:25:44, 830464 bytes
    Driver: C:\Windows\system32\igfxpers.exe, 8.15.0010.2189 (English), 7/28/2010 20:22:34, 415256 bytes
    Driver: C:\Windows\system32\igfxTMM.dll, 8.15.0010.2189 (English), 7/28/2010 19:27:34, 380416 bytes
    Driver: C:\Windows\system32\gfxSrvc.dll, 8.15.0010.2189 (English), 7/28/2010 19:26:20, 119808 bytes
    Driver: C:\Windows\system32\GfxUI.exe, 8.15.0010.2189 (English), 7/28/2010 20:22:30, 3156504 bytes
    Driver: C:\Windows\system32\GfxUI.exe.config, 8/25/2010 17:57:00, 151 bytes
    Driver: C:\Windows\system32\IGFXDEVLib.dll, 1.00.0000.0000 (Invariant Language), 7/28/2010 19:26:20, 4096 bytes
    Driver: C:\Windows\system32\igfxext.exe, 8.15.0010.2189 (English), 7/28/2010 20:22:32, 223768 bytes
    Driver: C:\Windows\system32\igfxexps.dll, 8.15.0010.2189 (English), 7/28/2010 19:27:26, 27648 bytes
    Driver: C:\Windows\SysWow64\igfxexps32.dll, 8.15.0010.2189 (English), 7/28/2010 19:22:00, 23552 bytes
    Driver: C:\Windows\system32\igfxrara.lrc, 8.15.0010.2189 (English), 7/28/2010 19:27:56, 86528 bytes
    Driver: C:\Windows\system32\igfxrchs.lrc, 8.15.0010.2189 (English), 7/28/2010 19:27:56, 83968 bytes
    Driver: C:\Windows\system32\igfxrcht.lrc, 8.15.0010.2189 (English), 7/28/2010 19:27:58, 83968 bytes
    Driver: C:\Windows\system32\igfxrdan.lrc, 8.15.0010.2189 (English), 7/28/2010 19:27:58, 87040 bytes
    Driver: C:\Windows\system32\igfxrdeu.lrc, 8.15.0010.2189 (English), 7/28/2010 19:28:00, 88064 bytes
    Driver: C:\Windows\system32\igfxrenu.lrc, 8.15.0010.2202 (English), 8/25/2010 18:03:24, 87552 bytes
    Driver: C:\Windows\system32\igfxresn.lrc, 8.15.0010.2189 (English), 7/28/2010 19:28:06, 88576 bytes
    Driver: C:\Windows\system32\igfxrfin.lrc, 8.15.0010.2189 (English), 7/28/2010 19:27:58, 87552 bytes
    Driver: C:\Windows\system32\igfxrfra.lrc, 8.15.0010.2189 (English), 7/28/2010 19:28:00, 88576 bytes
    Driver: C:\Windows\system32\igfxrheb.lrc, 8.15.0010.2189 (English), 7/28/2010 19:28:00, 86528 bytes
    Driver: C:\Windows\system32\igfxrita.lrc, 8.15.0010.2189 (English), 7/28/2010 19:28:02, 88064 bytes
    Driver: C:\Windows\system32\igfxrjpn.lrc, 8.15.0010.2189 (English), 7/28/2010 19:2

  • [QUOTE=Jeremy7764;576971]------------------
    System Information
    ------------------
    Time of this report: 1/18/2012, 17:44:00
    Machine name:
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: HP Pavilion dv6 Notebook PC
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz (4 CPUs), ~2.7GHz
    Memory: 4096MB RAM
    Available OS Memory: 3894MB RAM
    Page File: 3004MB used, 4781MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Intel(R) HD Graphics
    Manufacturer: Intel Corporation
    Chip type: Intel(R) HD Graphics (Core i5)
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_144C103C&REV_02
    Display Memory: 1696 MB
    Dedicated Memory: 64 MB
    Shared Memory: 1632 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: PnP-Monitor (Standard)
    Monitor Model:
    Monitor Id:
    Native Mode:
    Output Type:
    Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
    Driver File Version: 8.15.0010.2189 (English)
    Driver Version: 8.15.10.2189
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 7/28/2010 20:10:36, 6547968 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B78E66-4306-11CF-017B-4634A2C2C535}
    Vendor ID: 0x8086
    Device ID: 0x0046
    SubSys ID: 0x144C103C
    Revision ID: 0x0002
    Driver Strong Name: oem5.inf:Intel.Mfg.NTamd64:iILKM0:8.15.10.2189:pci\ven_8086&dev_0046&subsys_144c103c
    Rank Of Driver: 00E60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
    Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers and Headphones (IDT High Definition Audio CODEC)
    Default Sound Playback: Yes
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144C&REV_1004
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6292.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/22/2010 02:19:24, 515584 bytes
    Other Files:
    Driver Provider: IDT
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Independent Headphones (IDT High Definition Audio CODEC)
    Default Sound Playback: No
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144C&REV_1004
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6292.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/22/2010 02:19:24, 515584 bytes
    Other Files:
    Driver Provider: IDT
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Integrated Microphone Array (IDT High Definition Audio CODEC)
    Default Sound Capture: Yes
    Default Voice Capture: No
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6292.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/22/2010 02:19:24, 515584 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: External Mic (IDT High Definition Audio CODEC)
    Default Sound Capture: No
    Default Voice Capture: Yes
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6292.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/22/2010 02:19:24, 515584 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Stereo Mix (IDT High Definition Audio CODEC)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: stwrt64.sys
    Driver Version: 6.10.6292.0000 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/22/2010 02:19:24, 515584 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3B34
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    | Driver: usbhub.sys, 3/24/2011 22:29:26, 343040 bytes
    | Driver: usbd.sys, 3/24/2011 22:28:59, 7936 bytes
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0020
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    | | Driver: usbhub.sys, 3/24/2011 22:29:26, 343040 bytes
    | |
    | +-+ Generic USB Hub
    | | | Vendor/Product ID: 0x0424, 0x2512
    | | | Location: Port_#0001.Hub_#0004
    | | | Matching Device ID: usb\class_09
    | | | Service: usbhub
    | | | Driver: usbhub.sys, 3/24/2011 22:29:26, 343040 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 7/13/2009 18:19:57, 105472 bytes
    | Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 18:19:57, 105472 bytes
    | Driver: kbdclass.sys, 7/13/2009 20:48:04, 50768 bytes
    |
    + Synaptics PS/2 Port TouchPad
    | Matching Device ID: *syn1e1d
    | Upper Filters: SynTP
    | Service: i8042prt
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 11/20/2010 22:23:47, 63360 bytes
    | Driver: sermouse.sys, 7/13/2009 19:00:20, 26624 bytes
    | Driver: mouclass.sys, 7/13/2009 20:48:27, 49216 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 547.7 GB
    Total Space: 715.3 GB
    File System: NTFS
    Model: TOSHIBA MK7559GSXP

    Drive: E:
    Model: MagicISO Virtual DVD-ROM0000
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 147456 bytes

    Drive: F:
    Model: HTC Android Phone USB Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 147456 bytes

    Drive: D:
    Model: hp DVDRAM GT31L
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 147456 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) WiFi Link 1000 BGN
    Device ID: PCI\VEN_8086&DEV_0084&SUBSYS_13158086&REV_00\4&19BE82D0&0&00E0
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_144C103C&REV_05\3&11583659&0&D8
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 22:23:47, 122368 bytes

    Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09
    Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_144C103C&REV_05\3&11583659&0&F8
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:48:27, 15424 bytes

    Name: Intel(R) HD Graphics
    Device ID: PCI\VEN_8086&DEV_0046&SUBSYS_144C103C&REV_02\3&11583659&0&10
    Driver: C:\Windows\system32\DRIVERS\igdkmd64.sys, 8.15.0010.2189 (English), 7/28/2010 20:10:42, 10610400 bytes
    Driver: C:\Windows\system32\igdumd64.dll, 8.15.0010.2189 (English), 7/28/2010 20:10:36, 6547968 bytes
    Driver: C:\Windows\system32\igd10umd64.dll, 8.15.0010.2189 (English), 7/28/2010 19:55:00, 4720128 bytes
    Driver: C:\Windows\system32\igkrng575.bin, 7/28/2010 13:08:40, 870560 bytes
    Driver: C:\Windows\system32\igcompkrng575.bin, 7/28/2010 13:08:44, 127868 bytes
    Driver: C:\Windows\system32\igfcg575m.bin, 7/28/2010 13:08:42, 104796 bytes
    Driver: C:\Windows\SysWow64\igkrng575.bin, 7/28/2010 13:08:40, 870560 bytes
    Driver: C:\Windows\SysWow64\igcompkrng575.bin, 7/28/2010 13:08:44, 127868 bytes
    Driver: C:\Windows\SysWow64\igfcg575m.bin, 7/28/2010 13:08:42, 104796 bytes
    Driver: C:\Windows\system32\iglhxs64.vp, 7/28/2010 21:13:52, 5408 bytes
    Driver: C:\Windows\system32\iglhxo64.vp, 7/28/2010 12:14:38, 60015 bytes
    Driver: C:\Windows\system32\iglhxc64.vp, 7/28/2010 12:14:38, 60226 bytes
    Driver: C:\Windows\system32\iglhxg64.vp, 7/28/2010 12:14:38, 60254 bytes
    Driver: C:\Windows\system32\iglhxa64.vp, 7/28/2010 12:14:38, 1090 bytes
    Driver: C:\Windows\system32\iglhxa64.cpa, 7/28/2010 12:14:38, 1991936 bytes
    Driver: C:\Windows\system32\iglhcp64.dll, 7/28/2010 12:14:38, 187392 bytes
    Driver: C:\Windows\system32\iglhsip64.dll, 7/28/2010 12:14:38, 205824 bytes
    Driver: C:\Windows\SysWow64\igdumd32.dll, 8.15.0010.2189 (English), 7/28/2010 20:02:54, 4967424 bytes
    Driver: C:\Windows\SysWow64\igdumdx32.dll, 8.15.0010.2189 (English), 7/28/2010 19:58:10, 571904 bytes
    Driver: C:\Windows\SysWow64\igfxdv32.dll, 8.15.0010.2189 (English), 7/28/2010 19:20:54, 228864 bytes
    Driver: C:\Windows\SysWow64\igd10umd32.dll, 8.15.0010.2189 (English), 7/28/2010 19:47:56, 4411904 bytes
    Driver: C:\Windows\SysWow64\iglhcp32.dll, 7/28/2010 12:14:38, 143360 bytes
    Driver: C:\Windows\SysWow64\iglhsip32.dll, 7/28/2010 12:14:38, 208896 bytes
    Driver: C:\Windows\system32\difx64.exe, 7/28/2010 20:22:28, 152600 bytes
    Driver: C:\Windows\system32\hccutils.dll, 8.15.0010.2189 (English), 7/28/2010 19:26:30, 108032 bytes
    Driver: C:\Windows\system32\igfxsrvc.dll, 8.15.0010.2189 (English), 7/28/2010 19:27:02, 61952 bytes
    Driver: C:\Windows\system32\igfxsrvc.exe, 8.15.0010.2189 (English), 7/28/2010 20:22:36, 508952 bytes
    Driver: C:\Windows\system32\igfxpph.dll, 8.15.0010.2189 (English), 7/28/2010 19:27:26, 243200 bytes
    Driver: C:\Windows\system32\igfxcpl.cpl, 8.15.0010.2189 (English), 7/28/2010 19:27:54, 122368 bytes
    Driver: C:\Windows\system32\igfxdev.dll, 8.15.0010.2189 (English), 7/28/2010 19:26:20, 271360 bytes
    Driver: C:\Windows\system32\igfxdo.dll, 8.15.0010.2189 (English), 7/28/2010 19:25:44, 142336 bytes
    Driver: C:\Windows\system32\igfxtray.exe, 8.15.0010.2189 (English), 7/28/2010 20:22:38, 161304 bytes
    Driver: C:\Windows\system32\hkcmd.exe, 8.15.0010.2189 (English), 7/28/2010 20:22:32, 386584 bytes
    Driver: C:\Windows\system32\igfxress.dll, 8.15.0010.2189 (English), 7/28/2010 19:25:44, 830464 bytes
    Driver: C:\Windows\system32\igfxpers.exe, 8.15.0010.2189 (English), 7/28/2010 20:22:34, 415256 bytes
    Driver: C:\Windows\system32\igfxTMM.dll, 8.15.0010.2189 (English), 7/28/2010 19:27:34, 380416 bytes
    Driver: C:\Windows\system32\gfxSrvc.dll, 8.15.0010.2189 (English), 7/28/2010 19:26:20, 119808 bytes
    Driver: C:\Windows\system32\GfxUI.exe, 8.15.0010.2189 (English), 7/28/2010 20:22:30, 3156504 bytes
    Driver: C:\Windows\system32\GfxUI.exe.config, 8/25/2010 17:57:00, 151 bytes
    Driver: C:\Windows\system32\IGFXDEVLib.dll, 1.00.0000.0000 (Invariant Language), 7/28/2010 19:26:20, 4096 bytes
    Driver: C:\Windows\system32\igfxext.exe, 8.15.0010.2189 (English), 7/28/2010 20:22:32, 223768 bytes
    Driver: C:\Windows\system32\igfxexps.dll, 8.15.0010.2189 (English), 7/28/2010 19:27:26, 27648 bytes
    Driver: C:\Windows\SysWow64\igfxexps32.dll, 8.15.0010.2189 (English), 7/28/2010 19:22:00, 23552 bytes
    Driver: C:\Windows\system32\igfxrara.lrc, 8.15.0010.2189 (English), 7/28/2010 19:27:56, 86528 bytes
    Driver: C:\Windows\system32\igfxrchs.lrc, 8.15.0010.2189 (English), 7/28/2010 19:27:56, 83968 bytes
    Driver: C:\Windows\system32\igfxrcht.lrc, 8.15.0010.2189 (English), 7/28/2010 19:27:58, 83968 bytes
    Driver: C:\Windows\system32\igfxrdan.lrc, 8.15.0010.2189 (English), 7/28/2010 19:27:58, 87040 bytes
    Driver: C:\Windows\system32\igfxrdeu.lrc, 8.15.0010.2189 (English), 7/28/2010 19:28:00, 88064 bytes
    Driver: C:\Windows\system32\igfxrenu.lrc, 8.15.0010.2202 (English), 8/25/2010 18:03:24, 87552 bytes
    Driver: C:\Windows\system32\igfxresn.lrc, 8.15.0010.2189 (English), 7/28/2010 19:28:06, 88576 bytes
    Driver: C:\Windows\system32\igfxrfin.lrc, 8.15.0010.2189 (English), 7/28/2010 19:27:58, 87552 bytes
    Driver: C:\Windows\system32\igfxrfra.lrc, 8.15.0010.2189 (English), 7/28/2010 19:28:00, 88576 bytes
    Driver: C:\Windows\system32\igfxrheb.lrc, 8.15.0010.2189 (English), 7/28/2010 19:28:00, 86528 bytes
    Driver: C:\Windows\system32\igfxrita.lrc, 8.15.0010.2189 (English), 7/28/2010 19:28:02, 88064 bytes
    Driver: C:\Windows\system32\igfxrjpn.lrc, 8.15.0010.2189

  • User Avatar Image
    DjNDB Moderator

    @Jeremy7764 said:
    Card name: Intel(R) HD Graphics
    Driver Date/Size: 7/28/2010 20:10:36, 6547968 bytes

    Description: Speakers and Headphones (IDT High Definition Audio CODEC)
    Date and Size: 7/22/2010 02:19:24, 515584 bytes

    Intel graphics are often problematic with TTG games.
    You could try updating to the latest graphics and sound drivers.

  • yeah i did that and it still does not work. I am still waiting from support on a answer for my issue so i will wait. I emailed them last week and still waiting for a response. issue 56043

  • I responded to your email on the 17'th. As I said in the email, your system, unfortunately, doesn't actually meet the minimum requirements to run the game. If updating to the latest Intel drivers doesn't help, there's not much we'd be able to do as far as troubleshooting goes.

  • ok i didnt get the email, but episodes 1 and 2 work on my computer no problem, so why is it that the other episodes dont work? totally wierd.

  • Different art assets or updates/improvements in later episodes that the production team made with the extra time they had to work on them. The video capabilities of Intel's i5 chips are great for general desktop usage and video playback, but they're simply not meant for 3D gaming. Future updates to the drivers could potentially help, but it's hard to say for sure.

  • User Avatar Image
    DjNDB Moderator

    There is a slight chance, that reducing the graphics settings of the game to the minimum helps.
    Since you can't get the game to start, you can try if it does when you set it to windowed mode, by pressing Alt-Enter, before it crashes.
    If that doesn't work, you can try replacing the preps.prop files of the episodes.

Add Comment