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L&O - Game will not even run!

posted by chrisn on - last edited - Viewed by 645 users

Trying to run on Windows 7 64bit

When I double click the Icon the game will not start at all. I have tried all combinations of compatability and nothing helps.

Any ideas what to do next? or is this just yet another game that does not work on Windows 7 despite it supposed to be able to !!:mad:

17 Comments - Linear Discussion: Classic Style
  • Copy of the report from Compatability Troubleshooter :

  • User Avatar Image
    DjNDB Moderator

    It works fine on Win7 64 on my system.
    Did you try the clean boot too?

  • Yup clean boot several times even using a compatability install but still nothing

  • User Avatar Image
    DjNDB Moderator

    I don't really know what's going on there yet.
    Would you please post your dxdiag info?

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

  • ------------------
    System Information
    ------------------
    Time of this report: 2/10/2012, 20:43:03
    Machine name: CHRIS-ACER
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: English (Regional Setting: English)
    System Manufacturer: Acer
    System Model: Aspire 5750G
    BIOS: InsydeH2O Version V1.14
    Processor: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz (4 CPUs), ~2.4GHz
    Memory: 6144MB RAM
    Available OS Memory: 5996MB RAM
    Page File: 2636MB used, 9353MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: The file WsAudio_DeviceS(1).sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 4: The file WsAudio_DeviceS(4).sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 5: The file WsAudio_DeviceS(3).sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 6: The file WsAudio_DeviceS(5).sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 7: The file WsAudio_DeviceS(2).sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Intel(R) HD Graphics Family
    Manufacturer: Intel Corporation
    Chip type: Intel(R) HD Graphics Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_05041025&REV_09
    Display Memory: 1760 MB
    Dedicated Memory: 128 MB
    Shared Memory: 1632 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: AUO26EC
    Native Mode: 1366 x 768(p) (60.014Hz)
    Output Type: Internal
    Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
    Driver File Version: 8.15.0010.2418 (English)
    Driver Version: 8.15.10.2418
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 6/10/2011 18:16:06, 8292352 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B78E66-4256-11CF-E77A-0E25A9C2C535}
    Vendor ID: 0x8086
    Device ID: 0x0116
    SubSys ID: 0x05041025
    Revision ID: 0x0009
    Driver Strong Name: oem10.inf:Intel.Mfg.NTamd64:iSNBM0:8.15.10.2418:pci\ven_8086&dev_0116&subsys_05041025
    Rank Of Driver: 00E60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
    Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (SRS Audio Essentials)
    Default Sound Playback: Yes
    Default Voice Playback: No
    Hardware ID: SRS\AEFilter
    Manufacturer ID: 65535
    Product ID: 65535
    Type: WDM
    Driver Name: SRS_AE_amd64.sys
    Driver Version: 2.04.0007.0000 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 8/1/2011 12:44:26, 513824 bytes
    Other Files:
    Driver Provider: SRS Labs, Inc.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10250504&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6339 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 3/29/2011 11:24:20, 2819560 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (WsAudio_DeviceS(1))
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: WsAudio_DeviceS(1)
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: WsAudio_DeviceS(1).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 12/24/2010 15:27:44, 29288 bytes
    Other Files:
    Driver Provider: WsAudio_DeviceS(1)
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (WsAudio_DeviceS(4))
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: WsAudio_DeviceS(4)
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: WsAudio_DeviceS(4).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 12/24/2010 15:27:44, 29288 bytes
    Other Files:
    Driver Provider: WsAudio_DeviceS(4)
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (WsAudio_DeviceS(3))
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: WsAudio_DeviceS(3)
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: WsAudio_DeviceS(3).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 12/24/2010 15:27:44, 29288 bytes
    Other Files:
    Driver Provider: WsAudio_DeviceS(3)
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (WsAudio_DeviceS(5))
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: WsAudio_DeviceS(5)
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: WsAudio_DeviceS(5).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 12/24/2010 15:27:44, 29288 bytes
    Other Files:
    Driver Provider: WsAudio_DeviceS(5)
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (WsAudio_DeviceS(2))
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: WsAudio_DeviceS(2)
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: WsAudio_DeviceS(2).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: No
    Date and Size: 12/24/2010 15:27:44, 29288 bytes
    Other Files:
    Driver Provider: WsAudio_DeviceS(2)
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6339 (English)
    Driver Attributes: Final Retail
    Date and Size: 3/29/2011 11:24:20, 2819560 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line (WsAudio_DeviceS(1))
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: WsAudio_DeviceS(1).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    Date and Size: 12/24/2010 15:27:44, 29288 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line (WsAudio_DeviceS(5))
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: WsAudio_DeviceS(5).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    Date and Size: 12/24/2010 15:27:44, 29288 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line (WsAudio_DeviceS(2))
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: WsAudio_DeviceS(2).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    Date and Size: 12/24/2010 15:27:44, 29288 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line (WsAudio_DeviceS(4))
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: WsAudio_DeviceS(4).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    Date and Size: 12/24/2010 15:27:44, 29288 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line (WsAudio_DeviceS(3))
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: WsAudio_DeviceS(3).sys
    Driver Version: 1.00.0000.0001 (English)
    Driver Attributes: Final Retail
    Date and Size: 12/24/2010 15:27:44, 29288 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x1C26
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    | Driver: usbhub.sys, 7/14/2011 05:31:18, 343040 bytes
    | Driver: usbd.sys, 7/14/2011 05:31:18, 7936 bytes
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0024
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    | | Driver: usbhub.sys, 7/14/2011 05:31:18, 343040 bytes
    | |
    | +-+ USB Input Device
    | | | Vendor/Product ID: 0x15D9, 0x0A4C
    | | | Location: Port_#0001.Hub_#0004
    | | | Matching Device ID: generic_hid_device
    | | | Service: HidUsb
    | | | Driver: hidusb.sys, 11/21/2010 03:23:47, 30208 bytes
    | | | Driver: hidclass.sys, 11/21/2010 03:23:47, 76800 bytes
    | | | Driver: hidparse.sys, 7/14/2009 00:06:17, 32896 bytes
    | | |
    | | +-+ HID-compliant mouse
    | | | | Vendor/Product ID: 0x15D9, 0x0A4C
    | | | | Matching Device ID: hid_device_system_mouse
    | | | | Service: mouhid
    | | | | Driver: mouhid.sys, 7/14/2009 00:00:20, 31232 bytes
    | | | | Driver: mouclass.sys, 7/14/2009 01:48:27, 49216 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 7/13/2009 23:19:57, 105472 bytes
    | Driver: kbdclass.sys, 7/14/2009 01:48:04, 50768 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 23:19:57, 105472 bytes
    | Driver: kbdclass.sys, 7/14/2009 01:48:04, 50768 bytes
    |
    + ELAN PS/2 Port Smart-Pad
    | Matching Device ID: *etd0500
    | Upper Filters: ETD
    | Service: i8042prt
    | Driver: ETD.sys, 4/5/2011 11:26:26, 142632 bytes
    | Driver: ETDCtrl.exe, 4/5/2011 11:26:34, 2

  • Unfortunately, that system doesn't meet the minimum requirements for the game. Updating to the latest video card drivers from Intel may help, but I wouldn't be able to guarantee that the game would be playable even if it did load. The Intel i5 and i7 chipsets are great for general desktop usage, but they're simply not meant for 3D gaming.

  • Ahh thanks, at least i have an answer now, will try updating the drivers just in case

  • User Avatar Image
    DjNDB Moderator

    Your Notebook seems to have an NVIDIA GeForce GT 520M too. Some Notebooks use Nvidia Optimus to switch between graphics cards, and i think i had a case once where that caused problems.

    You should be able to force it to use the Nvidia card in the Nvidia control panel.

  • Got it working on an old laptop! Thanks for all your help guys, much appreciated

  • User Avatar Image
    DjNDB Moderator

    You're welcome.
    Meanwhile i found out, that you should be able to create a graphics profile for the game, which might get it running on your new laptop:
    - Start the Nvidia Control Panel
    - Select "Manage 3D Settings"
    - Open the "Program Settings" Tab
    - Click "Add" and select the LawAndOrder101.exe in the install folder
    - Select "High-performance NVIDIA processor" in the drop down list

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