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Common JP Problems/Solutions

posted by TonsOfChocobo on - last edited - Viewed by 8.9K users

Let's consolidate solutions to common problems mentioned here so far. Add more fixes if you know of any.

-Frame Rate is lagging
In the graphics settings, lower the Shadow quality to Low and/or turn off the DoF option. This appears to be a graphics card issue on certain ATI cards.

-Mouse pointer randomly goes missing during Exploration sequences
Close the game and reopen it.

-Game goes back to main menu after completing a scenario
The game will only progress during a Load playthough. If you are playing using the Scenario option, the game will reset to the menu after completion, as was intended.

-Game won't start up again after exiting.
Open the Task Manager and look for the game in the Processes tab. Select it and hit End Process. Try starting game again.

-Certain Achievements not activating
Some achievements must be obtained through a Load playthrough and won't activate if playing on Scenario.

70 Comments - Linear Discussion: Classic Style
  • @Goombill said: Just bought this game off of Steam, but when I changed the resolution it suddenly crashed on me. I'm assuming that the resolutions I switched to wasn't compatible with my computer, but now whenever I try to restart the game it immediately crashes. With no way to get into the game to switch the resolution I'm now stuck. Even when I uninstalled and reinstalled it gives me the same error. What am I supposed to do now? There was another post that listed a manual way to fix it, but I can't find the files mentioned to do so.

    The name of file you have to delete or empty is prefs.prop. Just search for it via the search function of windows. It should be in your local files somewhere - domn't know exactly where.

  • Instead of changing resolutions when you picked one, it changes immediately on the spot. Highly annoying. And potential crasherific if you pick a resolution your monitor cannot handle. *sigh*

    Also have the lag issues (on a 6950). Shadows lowering worked though, but it's far from ideal. Add convo's being stuck, the mouse dissapearing when place based time-based mouse puzzles happen too, a few instances where the button to press only appeared upon failing the timing (you were supposed to press this invisible button, how could you not???)... yeah, lots of frustration sometimes.

  • Hi i was wondering if anyone is able to help i'm playing the ps3 version of the game and the screen/resolution isn't allowing me to chose some of the items required to continue the game so am currently stuck on chapter 2 trying to pick up the radio and basically I can't, has anyone else come across this

  • @Black_Alchemist said: Hi i was wondering if anyone is able to help i'm playing the ps3 version of the game and the screen/resolution isn't allowing me to chose some of the items required to continue the game so am currently stuck on chapter 2 trying to pick up the radio and basically I can't, has anyone else come across this

    I've had this problem on the 360. But mine has been more of a save glitch. When it doesn't save properly it loads, but not everything loads right or sometimes it's stuck on textures. It's annoying because the game still works its not frozen so I have to restart.

  • I am in Episode 2, Scenario 7. I have escaped from the T-Rex on the cliff and started flying away, and instead of going to Scenario 8, it send me back to the beginning of scenario 6! I returned the first copy of the game, thinking it was defective, but the replacement copy does the exact same thing. Does anyone know what is causing this and how to fix it?

  • Very annoying repetitive moments in Chapter #2
    http://www.youtube.com/watch?v=0u1Mg71hwYM
    Currently for PC Steam-version.

  • Dear Friends

    @Mihanick said: Very annoying repetitive moments in Chapter #2
    http://www.youtube.com/watch?v=0u1Mg71hwYM
    Currently for PC Steam-version.

    -Frame Rate is lagging
    In the graphics settings, lower the Shadow quality to Low and/or turn off the DoF option. This appears to be a graphics card issue on certain ATI cards.

    I have ATI 5850 1GB and Intel i5-750 Quad Core. I have many of the newest and more demanding games that do not cause problems such as Jurassic Park: The Game.

    - Framerate with delays/lags
    - Audio and Video are out of sync - lots of moments in game
    - Appear in the first episode scenes that the dialogue is repeated as the user above shows on YouTube.
    - Graphics randomly freeze for 4-6 seconds at a time while sound keeps playing

    I already wrote in another topic, what is my opinion on this. But I do not see a problem for which I would not have to repeat here.

    Telltale Games approach to the case is ridiculous. I do not believe that a team of people who created the game from the first line of code is not able to find a solution for such a long period of time. It's been 82 days since the release of the game and there is no new news regarding release patch. Came the sad times for customers, once the client was most important, and today is the momentum of the gathering as much money without caring about quality and customer satisfaction. What's worse, the developers do not have courage to say that they are unable to make changes that enhance and improve the quality of the game. The only thing they can do is luring customers that they are working on something to get existing customers still had hope, and potential customers were not scared enough to buy their defective product. It's a shame that today, companies have such shallow and straightforward approach to the matter and do not have a shadow of respect for the customer.

    Sincerely

  • I finished the third episode, but the first chapter is still locked.

    j0SmGl.jpg

  • i had issues at first but then i changed my vid card from high quality to balanced and problem solved seems this game doesnt like high settings of ati cards.

  • I just bought the PC version, but the voices are stuttering A LOT. Short fragments (less than half a second) are repeated 4 or 5 times, then the voices continue, half a minute later, again some stuttering, etc... Any idea how to solve this anoying problem?

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