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Solution to the 'Brenda Glitch' at the end of Episode 2 (Spoilers)

posted by holeydonut on - last edited - Viewed by 4.0K users

I'm making this thread because I got tired of jokers crapping on the other threads talking about the issue with Brenda at the end of the Second Episode.

Cliff's Notes (for people who TLDR)...

- Many Xbox controllers have a problem where the left analog stick does not "center" itself when you let go of it.

- Even if you are not touching the left joystick, the controller will send a joystick input reading to the Xbox system.

- Telltale must have made the sensitivity of the left stick input very high for this scene with Brenda. They demand that the user be absolutely still to mimic Lee frozen in fear.

- Telltale's QA group did not consider the importance of considering the vast states of wear of their customers' controllers.

- As a result they programmed Episode two so many users cannot pass the scene in the game without a stroke of luck.

- I used an Xbox360 at work, and I was able to get through the "Boss" battle with Brenda with no problems.

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Anyway, for those who can read quickly and have a decent attention span...

If you're not aware of the Brenda Glitch - it's this problem with one of the last scenes in Episode two. Brenda is holding a gun to Katja's head. During this scene Lee must approach Brenda and then immediately stand stationary when Brenda appears startled. This way she does not panic and shoot Lee in the face.

However, the game is programmed in such a manner that the user must stop input on the controller to mimic a "red light freeze" behavior for Lee. The problem is that some Xbox controllers continue to provide joystick input values to the Xbox system even if a user lets go of the controller joysticks.

Because of this, the game believes the user is walking towards Brenda even if they are not intending to do so. The result? Brenda shoots Lee in the face.

Why do I know about these controller issues? It's because I work for one of the largest video game publishers and development studios in the world. I ran the perceived glitch-scenario across some QA guys and they immediately recommended that I try many different controllers to see if the outcome changes.

It seems like it's common knowledge to programmers and QA folks that many used Xbox360 controllers will show wear on the joysticks which results in the controller providing input readings from the joysticks even when the user is not touching the controller. The issue stems from the controllers becoming dirty or worn where the spring mechanism and sensors fall out of alignment.

Sometimes you can "click" the joystick in just before you let go of the controller, and it may help the joystick seat better and return a NULL coordinate value. Of course, the next time you push the joy stick forward and let it go, it may become off-center again.

My suggestion to Telltale is to realize the fact that they designed a game that is predicated on the user's ability to halt input to the Xbox360. Unfortunately they didn't QA the condition that many Xbox360 owners have older controllers that do not function as desired.

Telltale clearly has received user input to identify that it is not simply user error causing players to have difficulty against Brenda.

A simple fix could entail a patch where the game reduces the sensitivity of the stick at this exact scene. Or the code is modified so that a user input pulling back on the left-stick tells the game that the user does not intend to step forward.




For those of you who are having issues - I suggest you ignore the wise-axe comments from most of the users on this forum. Instead, try the following:

- Loading a prior save state will not fix the problem. You have to have your controller behave properly for the scene to be passed. Due to random error of the controller, simply playing the game and interacting with the left-stick may have it working for you at just the right time. I believe this is why some users can get past the scene with a reload. Their controllers were simply working well when they returned to the important scene.

- Try a different controller or play on your Friend's Xbox360. Or have your friend bring over some of their controllers and keep swapping them until you can find one that gets you past this scene.

- A trick to help will be to roll the left stick in 360 circles and click the stick in right when Lee opens the screen door. When you are inching towards Brenda click the stick in right before you let it go. Hopefully it seats the joystick just long enough for the game to let you pass.

- If you really really want to see your controller's joystick status (and you don't have an Xbox 360 dev-kit) you can get one of these receivers for a PC. It lets you use the Xbox controller as a PC gamepad. Within the enclosed software is a calibration tool so you can see the readings of the two joysticks even if placed in a neutral position. It's interesting that they are always sending readings back even if you are not touching them.
Xbox 360 Wireless Gaming Receiver for Windows
http://www.amazon.com/Xbox-360-Wireless-Gaming-Receiver-Windows/dp/B000HZFCT2

19 Comments - Linear Discussion: Classic Style
  • @Milosuperspesh said: do you have minimum hud / alerts on ?



    I'm not sure which setting you are referring to.

    I have subtitles off, Detect Selectables on and Story Notifications on.

  • @SlappyPappy said: This has nothing to do with wear and tear on your Xbox controllers. It's actually a pretty severe bug. I'm on PC, using mouse and keyboard and it doesn't work for me either.

    For those of you who completed this level, that's great for you, but for the rest of us, this level of the game would appear to be bugged and impossible to complete. I never get any kind of dialogue options whatsoever.

    All I can do is move forward or stand in one place. I tried waiting for several minutes, but nothing happens. If I move forward, I get shot. There is not any way to complete the area.



    The thing you are missing is the visual queues she gives off. It took me a while to figure out what to do and I assumed it was broken as well. If you watch her very carefully you'll see she'll look away from you and down at Katjaa periodical, during that time you'll need to move forward slowly and stop before she looks at you again. Imagine it as a game of "Red Light, Green Light".

    I'll take a few tries to get the hang of it but once you do you can get close enough to get the various dialogs. Just keep slowly pressing forward until you complete the part.

  • @Rockenroll4life said: The thing you are missing is the visual queues she gives off. It took me a while to figure out what to do and I assumed it was broken as well. If you watch her very carefully you'll see she'll look away from you and down at Katjaa periodical, during that time you'll need to move forward slowly and stop before she looks at you again. Imagine it as a game of "Red Light, Green Light".

    I'll take a few tries to get the hang of it but once you do you can get close enough to get the various dialogs. Just keep slowly pressing forward until you complete the part.



    this x 100

    to me this where people blame glitches if your brightness/contrast is 'too low' you can't see brenda properly, not made easy by the dark scene.

    also some gamers aren't used to certain puzzle types where it's not obvious, like the game had so far been about qte's or quick reactions and choosing dialogue.

    i will at some point go through it again to see what is classed as a 'fail' other than calling brenda a crazy bitch lol

    it's actually a good #puzzle#

  • Your solution listens nice, but i don't own a controller, i do this with my keyboard on PC and Lee just won't stop running when Brenda says stop.
    Even if i don't press any key.

    And i don't think that my keyboard is the problem..

  • @Nexxes said: Your solution listens nice, but i don't own a controller, i do this with my keyboard on PC and Lee just won't stop running when Brenda says stop.
    Even if i don't press any key.

    And i don't think that my keyboard is the problem..



    bit of bad english there nex ;) think you mean't 'sounds nice ?'

  • I made it to the screen door, inched forward at what i thought was a slow pace, got shot. It 'reset' back to the screen door and i got shot 2 or 3 more times. Next time I decided to just sit there and never move and wait for my backup that was supposedly coming around the back. That obviously isn't part of the game, so I'm left standing there. I figured I'd have to use the rewind function to go back a few decisions and not end up at the stairs somehow. Before I tried that, I spent a good 10-15 minutes inching forward on her and was suprised that after she yelled at me to not move, she DIDN'T shoot this time, and then there was the talk option. I saw her back up, and Mark at the top of the stairs, so I knew what I had to do. I spend at least 30 minutes all told tapping my way forward as to not get shot, but I eventually got the job done. I just now did my 2nd playthrough and did not have the patience to spend a half hour barely touching the stick, so I just marched right up to where I remembered the 'stop' spot to be, froze when she reacted, and made it through the whole ordeal in about 60 seconds. Bottom line, I too thought I couldn't get through it, but as long as you do it right, it's very easy to do. I play on PS3...maybe the 'glitch' was never an issue on PS3, but there is no glitch as far as I'm concerned.

  • I use the 360 controller on PC. I had the same trouble with Brenda. after 3 or 4 times getting shot I decided to aim the hot spot icon lower, around the waist area and it works every time now. I suppose it could be called a glitch/bug, but I'd say its just a matter of stopping on time and aiming the icon lower. The dialog options do seem to lag just a little after you find the hot spot.

  • If I had a nickel for every time this sort of thing happened to me in an adventure game, I'd have a lot of nickels.

    Bug or are you just not doing it right? I have no idea in your case, but I've had things like this go both ways. But one thing I did notice when I was playing through the scene is that the chat cue doesn't come up in the usual place (near her face) but down around her stomach somewhere. So try that and see, and if that isn't the problem, well....

    you might have a bug.

  • Hi guys,

    I'm playing TWD Ep2 on a PS3 and I have the same issue as all of you, Brenda ask me to stop 2 times but after that she let me walk until she just shoot me. She doesn't even talk, she just shoot! This pissed me off, I really want to finish that game...
    We all have spent money for that, if Telltale do not fix it, or a least give a schedule for a patch, I propose that all of us post on YouTube bugs video. Maybe it will help them to find solution.

    Hopefully I do not have paid for the full season pack!

  • I thought I had a bug trying to play this part on my Mac.

    When you needed to stop I was pressing back to make sure Lee stopped, turns out this also causes you to be shot, on the Mac at least.

    When I finally just let go of the forward button and pressed NOTHING, the scene played out just as it should, no bug.

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