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Patch for download issue on Mac is out now!

posted by Mike on - last edited - Viewed by 373 users

If you start the Mac version of the game downloaded directly from our site now, it should update itself automatically prior to loading the main menu. It may take a few moments, but it's a fairly small update. Once that's done, you should be able to download Episode 2 correctly, but please let me know if you're still having an issue.

I know how frustrating this must have been, and I'm definitely sorry it took so long for the update to release.

27 Comments - Linear Discussion: Classic Style
  • @RyanJ said: I downloaded it again and tried to the game but it takes me to the title page where it says "click to continue.." and I click it and it says "connecting..." for one second and then the program freezes again .. just like the past couple weeks. I haven't even gotten to a part to even download episode 2 ... WTF ... Help!!



    I am having this issue also I am running MOUNTAIN LION now anyone else running Mountain Lion having this issue ?

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    Macfly77 Moderator

    @RyanJ said: I downloaded it again and tried to the game but it takes me to the title page where it says "click to continue.." and I click it and it says "connecting..." for one second and then the program freezes again .. just like the past couple weeks. I haven't even gotten to a part to even download episode 2 ... WTF ... Help!!



    @RyanJ said: I am having this issue also I am running MOUNTAIN LION now anyone else running Mountain Lion having this issue ?

    If you re-downloaded it (or if you started the game) after the patch was released, when you click on "click to continue", it might look like the game is frozen, but it's probably downloading the patch (it confused me for a while until I saw that my computer was busy downloading something).
    If you switch to non-full screen mode by pressing command-f, you can do other things on your computer while the patch downloads.

  • I would be thrilled if Mike or another member of the TT team could let us know if this is being worked on for PC users. If it is, I will gladly wait for an update. If it isn't, I will probably ask for a refund and get the game on Xbox 360 instead. Win-wins for all of us; TT will get my money and I'll get a great game either way. If it isn't addressed at all is what will upset me.

  • @Macfly77 said: If you re-downloaded it (or if you started the game) after the patch was released, when you click on "click to continue", it might look like the game is frozen, but it's probably downloading the patch (it confused me for a while until I saw that my computer was busy downloading something).
    If you switch to non-full screen mode by pressing command-f, you can do other things on your computer while the patch downloads.



    Macfly 77 thanks you are right I let the game stay on the title page for about 30 minutes or so and when I returned to it it was ready to be played!! thanks again for the heads up!!

  • @xorandor said: Patch isn't working for me. Download stuck at 99.50% and I can't seem to find a way to exit back to the main menu.



    Strangely enough, I had this problem as well. After downloading for 34 hours straight it finally made it to 99.50% and then proceeded no further. After a further two hours of waiting and hoping I had to crash the program.

    What gives, Telltale? At this rate, I'll have to either:
    a) wait until episode 3 is released and makes episode 2 playable
    b) assuming (safely) that episode three will be unplayable as well, waiting for the inevitable DVD release and hope you get your act together with that?

  • Just an FYI for everyone, i've not received any response from Telltale regarding my refund request and my download of episode 2 still doesn't work.

  • @Macfly77 said: If you re-downloaded it (or if you started the game) after the patch was released, when you click on "click to continue", it might look like the game is frozen, but it's probably downloading the patch (it confused me for a while until I saw that my computer was busy downloading something).
    If you switch to non-full screen mode by pressing command-f, you can do other things on your computer while the patch downloads.



    Same here. Even though I was one of the lucky Mac users who was able to download Episode 2 a couple of weeks ago, an update is never bad.
    I quit the application a couple of times because I am really impatient, until I opened the Application Support files for Walking Dead and saw that it was downloading all kinds of files. It took a while, but everything works just fine now.

  • @Mike said: If you start the Mac version of the game downloaded directly from our site now, it should update itself automatically prior to loading the main menu. It may take a few moments, but it's a fairly small update. Once that's done, you should be able to download Episode 2 correctly, but please let me know if you're still having an issue.

    I know how frustrating this must have been, and I'm definitely sorry it took so long for the update to release.



    Great!! :D

  • 34 hours downloading, Telltale. What for? NOTHING.

  • Bump.

    Still can't download Episode 2 on PC. Download is at 100% but when I click download the error message about my internet connection comes up.

    Seriously, can someone at least let me know if this is being worked on? It's been weeks since the episode release and I'd like to, you know, play it...

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