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PC crashes when I start TWD

posted by dani500 on - last edited - Viewed by 1K users

Hey guys,

So I finally picked up the walking dead because it looks like a really awesome epxeriance. Only when I start up the game my PC instantly crashes. The screen turns blue and then it restarts. Now this cant be good right.

I remember the first time I opend the game Avast noticed a threat, I ordered it to run in sandbox mode and tought it would be fine. Only it wasnt.. I have tried playing it without internet, I have added it to exeptions in my firewall and Avast data. I reinstalled it, multiple times. I have ran it as administrator and I have done everything in the FAQ thread on this site. Nothing seems to work.

Am I the only one that has this problem or are there people with solutions? Or maybe someone from the staff that can help me? Would be greatly appreciated.

Greetings,

Daniël

12 Comments - Linear Discussion: Classic Style
  • Blue screen when you start it?

    Have you tried upgrading your drivers?

  • Funnily enough, it happened to me too. I played one round of Walking Dead, and then the system had to run a chkdsk or something. Lost all my Walking Dead save games, but it's working fine now.

    *keeps fingers crossed*

  • i have avast and it didn't bother it till the 'connecting' issue but that was something else and was patched.

    where did you get the game from ? steam or ttg direct ?

  • @walkerbait00 said: if you have a blue screen at start than it sounds like your operating system is corrupt u should reinstall a fresh copy of whatever operating system u have it could also be your hard drive but i would try the operating system first :)


    I dont have this problem with any other game. Are you sure that could be the problem?

    @walkerbait00 said: Have you tried disabling avast while installing the game? If its reading a threat it could be deleting an important installation file.


    Yes, doesnt work.

    @walkerbait00 said: Blue screen when you start it?

    Have you tried upgrading your drivers?


    Drivers are all up to date.

    @walkerbait00 said: i have avast and it didn't bother it till the 'connecting' issue but that was something else and was patched.

    where did you get the game from ? steam or ttg direct ?


    I got the game from steam.

    Thanks for everyone that has replied so far.

  • User Avatar Image
    DjNDB Moderator

    I agree that having the system crashing like that sounds more like an issue with your drivers or even hardware.

    If you post your dxdiag info i can take a look if i can find anything there as a first step.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

  • @ DjNDB
    Here you go, thanks for the help!

    ------------------
    System Information
    ------------------
    Time of this report: 6/20/2012, 22:38:33
    Machine name: PC_VAN_DANIËL
    Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120402-0336)
    Language: Dutch (Regional Setting: Dutch)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 10/28/08 11:39:00 Ver: 08.00.12
    Processor: Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz (4 CPUs), ~2.5GHz
    Memory: 3582MB RAM
    Page File: 2371MB used, 4977MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    DxDiag Version: 7.00.6002.18107 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce 9800 GT
    Manufacturer: NVIDIA
    Chip type: GeForce 9800 GT
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0614&SUBSYS_09021ACC&REV_A2
    Display Memory: 2033 MB
    Dedicated Memory: 497 MB
    Shared Memory: 1535 MB
    Current Mode: 1680 x 1050 (32 bit) (60Hz)
    Monitor: SyncMaster P2270HD(Analog)
    Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
    Driver Version: 8.17.0013.0142 (English)
    DDI Version: 10
    BGRA Supported: Yes
    Driver Attributes: Final Retail
    Driver Date/Size: 5/15/2012 12:26:00, 15322432 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4554-11CF-F279-0F291CC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0614
    SubSys ID: 0x09021ACC
    Revision ID: 0x00A2
    Revision ID: 0x00A2
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Luidsprekers (High Definition Audio-apparaat)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_E721&SUBSYS_104382EA&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/10/2009 21:43:04, 236544 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Apparaat voor digitale uitvoer (SPDIF) (High Definition Audio-apparaat)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_E721&SUBSYS_104382EA&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/10/2009 21:43:04, 236544 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microfoon (High Definition Audio-apparaat)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    Date and Size: 4/10/2009 21:43:04, 236544 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Lijningang (High Definition Audio-apparaat)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    Date and Size: 4/10/2009 21:43:04, 236544 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Microfoon (High Definition Audio-apparaat)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    Date and Size: 4/10/2009 21:43:04, 236544 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Muis
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Toetsenbord
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Logitech USB Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC316
    FF Driver: n/a

    Device Name: Logitech USB Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC316
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB-hoofdhub
    | Vendor/Product ID: 0x8086, 0x27CB
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/10/2009 21:43:18, 196096 bytes
    | Driver: usbd.sys, 1/21/2008 04:23:03, 5888 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID-toetsenbordapparaat
    | Vendor/Product ID: 0x046D, 0xC316
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 4/10/2009 21:38:42, 17408 bytes
    | Driver: kbdclass.sys, 1/21/2008 04:23:23, 35384 bytes
    |
    + Toetsenbordstuurprogramma voor Terminal Server
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 1/21/2008 04:23:20, 54784 bytes
    | Driver: kbdclass.sys, 1/21/2008 04:23:23, 35384 bytes
    |
    + HID-compliant muis
    | Vendor/Product ID: 0x046D, 0xC051
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 1/21/2008 04:23:20, 15872 bytes
    | Driver: mouclass.sys, 1/21/2008 04:23:20, 34360 bytes
    |
    + Muisstuurprogramma voor Terminal Server
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/10/2009 23:32:54, 53224 bytes
    | Driver: sermouse.sys, 1/21/2008 04:23:20, 19968 bytes
    | Driver: mouclass.sys, 1/21/2008 04:23:20, 34360 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 413.2 GB
    Total Space: 953.9 GB
    File System: NTFS
    Model: SAMSUNG HD103UJ ATA Device

    Drive: D:
    Model: TSSTcorp CDDVDW SH-S223F ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (Dutch), 4/10/2009 21:39:18, 67072 bytes

    Drive: I:
    Model: DTSOFT Virtual CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (Dutch), 4/10/2009 21:39:18, 67072 bytes

    --------------
    System Devices
    --------------
    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_8086&DEV_29C1&SUBSYS_82B01043&REV_10\3&11583659&0&08
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (Dutch), 4/10/2009 23:32:56, 149480 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_8086&DEV_29C0&SUBSYS_82B01043&REV_10\3&11583659&0&00
    Driver: n/a

    Name: Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
    Device ID: PCI\VEN_8086&DEV_27DF&SUBSYS_81791043&REV_01\3&11583659&0&F9
    Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:00, 17976 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6002.18005 (Dutch), 4/10/2009 23:32:54, 43496 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6002.18005 (English), 4/10/2009 23:32:28, 19944 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6002.18005 (Dutch), 4/10/2009 23:32:44, 109032 bytes

    Name: Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA
    Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_81791043&REV_01\3&11583659&0&FB
    Driver: n/a

    Name: High Definition Audio-besturing
    Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_82EA1043&REV_01\3&11583659&0&D8
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6002.18005 (Dutch), 4/10/2009 21:42:44, 561152 bytes

    Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D2
    Device ID: PCI\VEN_8086&DEV_27D2&SUBSYS_81791043&REV_01\3&11583659&0&E1
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (Dutch), 4/10/2009 23:32:56, 149480 bytes

    Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
    Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_81791043&REV_01\3&11583659&0&E0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (Dutch), 4/10/2009 23:32:56, 149480 bytes

    Name: Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
    Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_81791043&REV_01\3&11583659&0&EF
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:54, 39936 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:58, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 21:43:18, 196096 bytes
    Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 11:46:05, 8704 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 15872 bytes

    Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
    Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_81791043&REV_01\3&11583659&0&EB
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 23552 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:58, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 21:43:18, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 15872 bytes

    Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
    Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_81791043&REV_01\3&11583659&0&EA
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 23552 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:58, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 21:43:18, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 15872 bytes

    Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
    Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_81791043&REV_01\3&11583659&0&E9
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 23552 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:58, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 21:43:18, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 15872 bytes

    Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
    Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_81791043&REV_01\3&11583659&0&E8
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 23552 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/10/2009 21:42:58, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/10/2009 21:43:18, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 04:23:03, 15872 bytes

    Name: Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
    Device ID: PCI\VEN_8086&DEV_27C0&SUBSYS_81791043&REV_01\3&11583659&0&FA
    Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:00, 17976 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6002.18005 (Dutch), 4/10/2009 23:32:54, 43496 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6002.18005 (English), 4/10/2009 23:32:28, 19944 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6002.18005 (Dutch), 4/10/2009 23:32:44, 109032 bytes

    Name: Intel(R) 82801GB/GR (ICH7 Family) LPC Interface Controller - 27B8
    Device ID: PCI\VEN_8086&DEV_27B8&SUBSYS_81791043&REV_01\3&11583659&0&F8
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6001.18000 (English), 1/21/2008 04:23:01, 16440 bytes

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_81791043&REV_E1\3&11583659&0&F0
    Driver: C:\Windows\system3

  • User Avatar Image
    DjNDB Moderator

    I don't see anything obvious, but we can try some things.

    @dani500 said:
    Description: Luidsprekers (High Definition Audio-apparaat)
    Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_E721&SUBSYS_104382EA&REV_1001
    Date and Size: 4/10/2009 21:43:04, 236544 bytes

    First i would try updating the sound driver. If the download is as slow for you as it is for me right now though, feel free to do this last, so we can progress faster.

    @dani500 said:
    Machine name: PC_VAN_DANIËL

    Do you have any non-ASCII characters in your Windows Username too?
    In any case, please try creating a new user account with a simple name only containing a-z, and check if the game runs there.

    If that doesn't help try running the game during a clean boot (see below) in the new account.

    Booting clean in Windows Vista / 7:
    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Selective Startup
    3. Uncheck Load Startup Items
    4. Select the Services tab
    5. Check Hide all Microsoft services
    6. Click Disable all
    7. If running the game on Steam, re-check the "Steam Client Service"
    8. Click on OK
    9. Click Restart.
    10. After reboot, run the game to see if it works.

    After performing the necessary steps, restore your system by doing the following:

    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Normal Startup
    3. Click Ok
    4. Click Yes, when asked to restart your computer

  • @DjNDB
    I did all your suggestions and... IT WORKED!
    Even after I rebooted my system to normal the game still works. Thanks a lot man!
    Not only was your information spot on and really helpfull, you also made it really easy to follow. Lots of internets for you my friend!

    Again, thanks a thousand!

  • User Avatar Image
    DjNDB Moderator

    I'm glad i could help. I guess it was the sound driver then.

  • @steross1981 said: Have you tried disabling avast while installing the game? If its reading a threat it could be deleting an important installation file.

    How do u disable avast?

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