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TWD: Save game fix

posted by Remco32 on - last edited - Viewed by 10.1K users

The problem
I've finished both episode 1 and 2. When starting the game today to FINALLY play episode 3, the game only showed a savegame stating 'episode 1'. It looked like the game didn't save anything from episode 2.
In the folder containing the savegames (C:\Users\YOURNAME\Documents\Telltale Games\The Walking Dead), there were .save files that corresponded with episode 2 (save_11 - save_28). Apparently the game DID save the game (hence the files being there), but it isn't finding it for some reason.

The fix
The game reads the prefs.prop stored in X:\Steam\steamapps\common\the walking dead\Pack\default . Copy your prefs.prop file from the my documents folder (C:\Users\YOURNAME\Documents\Telltale Games\The Walking Dead) to the steamapps folder.

This is probably caused by a register error telling the game to read/write the prefs.prop file stored in the steamapps folder.
Note that this means you'll have to do this every time you restart your game!

tl;dr : Take a look in this folder for a prefs.prop : X:\Steam\steamapps\common\the walking dead\Pack\default

PS. I made this thread in the discussion forum too to help as much people as possible. A fair trade for Telltale not helping AT ALL.

53 Comments - Linear Discussion: Classic Style
  • Not working for me, either. It's ok though, my CC company completed it's investigation and issued me a refund for the game a couple days ago. Just waiting on confirmation from my attorney generals office that they got my complaint :)

    Never again, TellTale.

  • Try this instead.

    http://www.telltalegames.com/forums/showpost.php?p=663767&postcount=4

    I can keep all of my old saves, choices, and it updates automatically. The Steam version of The Walking Dead Episode 3 creates a whole new save folder, and that's why it's so screwed up.

  • @cldoobie said: This fixed it for me.

    Unfortunately you have to copy the pref.props file into the steam directory every time you play to get your latest save.

    But I'm just happy I can save progress again, thanks a million OP.

    Oh man, thank you. This found my Episode 2 save. Not sure why I didn't think that Steam probably had a pref file too. >.<

    Edit: Meh, sadly it seems to have forgotten all my choices. Oh well.

  • Please help..what do you do if you don't have the game installed in steamapps? I bought and downloaded the game from THIS website, the telltale site..and it installed in program files x86/tell tale games/the walking dead. I copied my prefsprop from my documents folder to the game directory..I found game data/pack/default in there, and pasted it. However that didn't fix anything. When I started the game today it started in windowed mode, I didn't know why; then I set it to full screen, signed in with my user name, tried to download episode 3, but then I noticed that when I press "Play" everything says new game..so my saves are gone. But in the my documents folder I have 28 saves. Please help me..my saves disappeared when I tried to play Episode 2 last month..I just gave up and played from the beginning straight through, but I really don't want to do that again. THANKS in advance !

  • I've honestly given up on looking for a quick fix and just going to wait for the patch they have coming. It may take a few days but at least I know I won't make things worse.

    Still bad show TTG. Bad show

  • @bazenji said: Try this instead.

    http://www.telltalegames.com/forums/showpost.php?p=663767&postcount=4

    I can keep all of my old saves, choices, and it updates automatically. The Steam version of The Walking Dead Episode 3 creates a whole new save folder, and that's why it's so screwed up.

    My Steam version did not create its own save folder, and it's still messed up, and the other fixes haven't worked either. Curses.

  • @HooblaDGN said: My Steam version did not create its own save folder, and it's still messed up, and the other fixes haven't worked either. Curses.

    A few things to check.

    First, make sure there's no prefs.prop in your steam folder. Start your game and see if you can see the stats from Episodes 1 and 2. If you can, then you need to remove prefs.prop from the default subfolder under steamapps.

    Then start a new game. Play through to autosave. Restart the game and make sure there's still a save file. If there is, it means a save folder exists on your computer and you need to find it.

    Search for either "syncfs" or "the walking dead" but not both at the same tmie.

    Look for the "The Walking Dead" folder with more save_##.save files and remove everything from the "the walking dead" folder with fewer but newer save_##.save files. Copy all of the older files + folders into the now empty "the walking dead" folder.

    Restart The Walking Dead.

  • @bazenji said: A few things to check.

    First, make sure there's no prefs.prop in your steam folder. Start your game and see if you can see the stats from Episodes 1 and 2. If you can, then you need to remove prefs.prop from the default subfolder under steamapps.

    Then start a new game. Play through to autosave. Restart the game and make sure there's still a save file. If there is, it means a save folder exists on your computer and you need to find it.

    Search for either "syncfs" or "the walking dead" but not both at the same tmie.

    Look for the "The Walking Dead" folder with more save_##.save files and remove everything from the "the walking dead" folder with fewer but newer save_##.save files. Copy all of the older files + folders into the now empty "the walking dead" folder.

    Restart The Walking Dead.

    First off, deleting the prefs.prop does not clear my Episode stats. I can view them both before and after. Not sure if something's going wrong there.

    And when the game saves, it does create a new save file... right in the same old folder.

  • @Redundant said: I've honestly given up on looking for a quick fix and just going to wait for the patch they have coming. It may take a few days but at least I know I won't make things worse.

    Still bad show TTG. Bad show


    I have uninstalled the game temporarily. I was getting so frustrated that the members of the community have had to try and suggest possible fixes.

    No matter what support has been given my saves still don't seem to respond, but atleast it has worked for some, and the members are actually trying to help everybody else.

    These TellTale who release broken data should be held accountable and be working on a fix as soon as the issue arises, I still haven't seen any support.

    If I could ask for a refund I would do, as someone said earlier you download a cracked version and it works fine. It's stupid. Might as well advertise cracked games in future from Tell Tale to make sure you are actually getting a working version.

  • @HooblaDGN said: First off, deleting the prefs.prop does not clear my Episode stats. I can view them both before and after. Not sure if something's going wrong there.

    And when the game saves, it does create a new save file... right in the same old folder.

    Try this. Work from an earlier point in time before anything was fiddled with:

    [LIST=1]
    [*]Back up Ep 1 and 2 save folder, put somewhere safe.

    [*]Roll back folder to about August 20th (before the Ep 3 update): Right-Click --> Properties --> Tab: Previous Versions--> Date Modified: 8/20/12.

    [*]Roll back steamapps\common\The Walking Dead\ to about August 20th (before the Ep 3 update).

    [*]Update TWD through steam (or automatic).

    [*]Start TWD --> Hope All Save Menus Are Empty* --> If so, Start a New Game in the First One --> Play to Autosave --> Exit to Desktop.

    [*](*Note, if you can see your old save games here, then chances are you don't need to do anything and can just check for stats and if your choices carry over to a new game.)

    [*]Search Start Menu: save_

    [*]The first save_##.save that you see should be from within the last few minutes. That's your latest autosave: Right-Click --> Open File Location

    [*]This is your new save folder. Copy the contents of your Rolled Back Old Save Folder from about 8/20 into this folder.
    [/LIST]
    If that doesn't work, let me know.

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