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Sam & Max Season 2 Crashing

posted by Hiroshi Mishima on - last edited - Viewed by 432 users

To be specific, I'm playing Episode 2 "Moai Better Blues", and I went to save my game after getting almost all of the decals. I click the cog at the upper left corner, then on Save/Load, and then nothing happened. I thought maybe I had missed when I clicked on it, tried again.. nothing. I tried clicking out, nothing.

Now I have to reload from the only other save I have (before getting any of the difficult decals). I sincerely hope this isn't going to happen more often. In fact, I'm wondering if this has happened to anyone else.

Details: Playing this on Windows XP, NOT on steam (I downloaded them from the Your Games tab). I've not experienced this with Season 1, or with Season 2 Episode 1.

Hopefully it was a one-time issue, but I thought I'd put this up in case it isn't. I don't want this to be a reoccurring problem.

EDIT: Oh, look, now I can't get the game to run. The error window says something about DLL (doesn't say anything else) and that it has experienced a problem and needs to close.

5 Comments - Linear Discussion: Classic Style
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    DjNDB Moderator

    I am not sure if it's the same problem, since you could save earlier, but there is/was an issue that prevents saving without administrator privileges. If your windows XP user account is not an administrator account, you can try giving the user account writing privileges for the episodes folder in the installation directory.

    For troubleshooting the crash, please post your dxdiag info.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

  • Well, it's my computer so my user is also the administrator, so I don't think that's the case. In fact, I managed to beat Episode 2 this morning after the computer had been off for a while. However, Episode 3 just crashed and gave me the "DLL" error and said the program had to close.

    I am thinking this might have something to do with being in Fullscreen and then switching out of the game. Either on purpose or accident, and then switching back into the game. I did just grab a copy of the dxdiag report, though I'm not sure what help it'll provide.

    ------------------
    System Information
    ------------------
    Time of this report: 2/4/2012, 16:47:01
    Machine name: MK-3
    Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.111025-1629)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: OptiPlex 320
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 1.1.9
    Processor: Intel(R) Celeron(R) CPU 420 @ 1.60GHz
    Memory: 2014MB RAM
    Page File: 461MB used, 3445MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: No problems found.
    Display Tab 1: The file ati2dvag.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 1: No problems found.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI RADEON XPRESS 200 Series
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI Radeon Xpress Series (0x5A61)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_5A61&SUBSYS_01E51028&REV_00
    Display Memory: 128.0 MB
    Current Mode: 1280 x 1024 (32 bit) (75Hz)
    Monitor: LG L1718S
    Monitor Max Res: 1280,1024
    Driver Name: ati2dvag.dll
    Driver Version: 6.14.0010.6925 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 2/10/2010 20:45:14, 325120 bytes
    WHQL Logo'd: No
    WHQL Date Stamp: None
    VDD: n/a
    Mini VDD: ati2mtag.sys
    Mini VDD Date: 2/10/2010 23:38:10, 3565056 bytes
    Device Identifier: {D7B71EE2-1921-11CF-9568-EF21A1C2CB35}
    Vendor ID: 0x1002
    Device ID: 0x5A61
    SubSys ID: 0x01E51028
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run

    -------------
    Sound Devices
    -------------
    Description: SoundMAX HD Audio
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1983&SUBSYS_102801E5&REV_1004
    Manufacturer ID: 65535
    Product ID: 65535
    Type: WDM
    Driver Name: ADIHdAud.sys
    Driver Version: 5.10.0001.4541 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 5/22/2006 16:40:54, 230400 bytes
    Other Files:
    Driver Provider: AnalogDevices
    HW Accel Level: Full
    Cap Flags: 0xF5F
    Min/Max Sample Rate: 100, 192000
    Static/Strm HW Mix Bufs: 33, 32
    Static/Strm HW 3D Bufs: 33, 32
    HW Memory: 0
    Voice Management: Yes
    EAX(tm) 2.0 Listen/Src: Yes, Yes
    I3DL2(tm) Listen/Src: Yes, Yes
    Sensaura(tm) ZoomFX(tm): Yes
    Registry: OK
    Sound Test Result: Not run

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: SoundMAX HD Audio
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: ADIHdAud.sys
    Driver Version: 5.10.0001.4541 (English)
    Driver Attributes: Final Retail
    Date and Size: 5/22/2006 16:40:54, 230400 bytes
    Cap Flags: 0x41
    Format Flags: 0xCC0

    -----------
    DirectMusic
    -----------
    DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
    DLS Version: 1.00.0016.0002
    Acceleration: n/a
    Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
    Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
    Registry: OK
    Test Result: Not run

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a

    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a

    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a

    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a

    Device Name: Micr
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0745
    FF Driver: n/a

    Poll w/ Interrupt: No
    Registry: OK

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x1002, 0x4388
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/13/2008 10:45:37, 59520 bytes
    | Driver: usbd.sys, 8/4/2004 04:00:00, 4736 bytes
    |
    +-+ USB Human Interface Device
    | | Vendor/Product ID: 0x413C, 0x2003
    | | Location: Dell USB Keyboard
    | | Matching Device ID: usb\class_03&subclass_01
    | | Service: HidUsb
    | | Driver: hidusb.sys, 4/13/2008 10:45:27, 10368 bytes
    | | Driver: hidclass.sys, 4/13/2008 10:45:26, 36864 bytes
    | | Driver: hidparse.sys, 4/13/2008 10:45:22, 24960 bytes
    | | Driver: hid.dll, 4/13/2008 16:11:54, 20992 bytes
    | |
    | +-+ HID Keyboard Device
    | | | Vendor/Product ID: 0x413C, 0x2003
    | | | Matching Device ID: hid_device_system_keyboard
    | | | Service: kbdhid
    | | | Driver: kbdhid.sys, 4/13/2008 10:39:48, 14592 bytes
    | | | Driver: kbdclass.sys, 4/13/2008 10:39:47, 24576 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x045E, 0x0745
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 4/13/2008 10:39:48, 14592 bytes
    | Driver: kbdclass.sys, 4/13/2008 10:39:47, 24576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: termdd.sys, 4/13/2008 16:13:20, 40840 bytes
    | Driver: kbdclass.sys, 4/13/2008 10:39:47, 24576 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x045E, 0x0745
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouclass.sys, 4/13/2008 10:39:47, 23040 bytes
    | Driver: mouhid.sys, 8/4/2004 04:00:00, 12160 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/13/2008 16:13:20, 40840 bytes
    | Driver: mouclass.sys, 4/13/2008 10:39:47, 23040 bytes

    ----------------------------
    DirectPlay Service Providers
    ----------------------------
    DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
    Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
    Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
    Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

    DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
    DirectPlay Test Result: Not run
    Registry: OK

    -------------------
    DirectPlay Adapters
    -------------------
    DirectPlay8 Serial Service Provider: COM1
    DirectPlay8 TCP/IP Service Provider: Local Area Connection 2 - IPv4 -

    -----------------------
    DirectPlay Voice Codecs
    -----------------------
    Voxware VR12 1.4kbit/s
    Voxware SC06 6.4kbit/s
    Voxware SC03 3.2kbit/s
    MS-PCM 64 kbit/s
    MS-ADPCM 32.8 kbit/s
    Microsoft GSM 6.10 13 kbit/s
    TrueSpeech(TM) 8.6 kbit/s

    -------------------------
    DirectPlay Lobbyable Apps
    -------------------------

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 5.0 GB
    Total Space: 76.3 GB
    File System: NTFS
    Model: WDC WD800JD-75MSA3

    Drive: F:
    Free Space: 7.8 GB
    Total Space: 476.9 GB
    File System: NTFS
    Model: WD 5000AAV External USB Device

    Drive: D:
    Model: PBDS CD-ROM DH-48N1S
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 10:40:46, 62976 bytes

    Drive: E:
    Model: DTSOFT Virtual CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 10:40:46, 62976 bytes

    --------------
    System Devices
    --------------
    Name: Broadcom 440x 10/100 Integrated Controller
    Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01E51028&REV_02\4&B7B19ED&0&48A4
    Driver: n/a

    Name: ATI RADEON XPRESS 200 Series
    Device ID: PCI\VEN_1002&DEV_5A61&SUBSYS_01E51028&REV_00\4&1B541FBE&0&2808
    Driver: C:\WINDOWS\system32\DRIVERS\ati2mtag.sys, 6.14.0010.6925 (English), 2/10/2010 23:38:10, 3565056 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\ati2erec.dll, 1.00.0000.0018 (English), 2/10/2010 20:19:08, 53248 bytes
    Driver: C:\WINDOWS\system32\ati2dvag.dll, 6.14.0010.6925 (English), 2/10/2010 20:45:14, 325120 bytes
    Driver: C:\WINDOWS\system32\ati2cqag.dll, 6.14.0010.0413 (English), 2/10/2010 19:47:50, 626688 bytes
    Driver: C:\WINDOWS\system32\Ati2mdxx.exe, 6.14.0010.2495 (English), 2/10/2010 20:35:32, 26112 bytes
    Driver: C:\WINDOWS\system32\ati3duag.dll, 6.14.0010.0647 (English), 2/10/2010 20:25:10, 3818144 bytes
    Driver: C:\WINDOWS\system32\ativvaxx.dll, 6.14.0010.0218 (English), 2/10/2010 20:12:24, 2670592 bytes
    Driver: C:\WINDOWS\system32\atiicdxx.dat, 4/23/2009 14:29:16, 189051 bytes
    Driver: C:\WINDOWS\system32\ativva5x.dat, 2/10/2010 20:12:00, 3107788 bytes
    Driver: C:\WINDOWS\system32\ativva6x.dat, 2/10/2010 20:12:00, 887724 bytes
    Driver: C:\WINDOWS\system32\amdpcom32.dll, 6.14.0010.0023 (English), 2/10/2010 19:59:16, 49664 bytes
    Driver: C:\WINDOWS\system32\atiadlxx.dll, 6.14.0010.1032 (English), 2/10/2010 19:54:04, 126976 bytes
    Driver: C:\WINDOWS\system32\ativvaxx.cap, 2/10/2010 20:12:00, 152496 bytes
    Driver: C:\WINDOWS\system32\ATIDDC.DLL, 6.14.0010.0008 (English), 2/10/2010 20:32:36, 53248 bytes
    Driver: C:\WINDOWS\system32\atitvo32.dll, 6.14.0010.4200 (English), 2/10/2010 19:53:46, 17408 bytes
    Driver: C:\WINDOWS\system32\ativcoxx.dll, 6.13.0010.0005 (English), 11/9/2001 08:01:04, 24064 bytes
    Driver: C:\WINDOWS\system32\ati2evxx.exe, 6.14.0010.4222 (English), 2/10/2010 20:33:56, 602112 bytes
    Driver: C:\WINDOWS\system32\ati2evxx.dll, 6.14.0010.4178 (English), 2/10/2010 20:35:10, 155648 bytes
    Driver: C:\WINDOWS\system32\atipdlxx.dll, 6.14.0010.2550 (English), 2/10/2010 20:36:00, 204800 bytes
    Driver: C:\WINDOWS\system32\Oemdspif.dll, 6.15.0006.0004 (English), 2/10/2010 20:35:44, 155648 bytes
    Driver: C:\WINDOWS\system32\ati2edxx.dll, 6.14.0010.2514 (English), 2/10/2010 20:35:24, 43520 bytes
    Driver: C:\WINDOWS\system32\atikvmag.dll, 6.14.0010.0098 (English), 2/10/2010 19:55:40, 475136 bytes
    Driver: C:\WINDOWS\system32\atifglpf.xml, 8/31/2007 06:20:48, 7167 bytes
    Driver: C:\WINDOWS\system32\ATIDEMGX.dll, 2.00.3693.42787 (English), 2/10/2010 20:46:14, 442368 bytes
    Driver: C:\WINDOWS\system32\aticaldd.dll, 6.14.0010.0227 (English), 2/10/2010 20:21:14, 3227648 bytes
    Driver: C:\WINDOWS\system32\aticalrt.dll, 6.14.0010.0227 (English), 2/10/2010 20:23:04, 45056 bytes
    Driver: C:\WINDOWS\system32\aticalcl.dll, 6.14.0010.0227 (English), 2/10/2010 20:22:52, 45056 bytes
    Driver: C:\WINDOWS\system32\atibrtmon.exe, 2.00.0000.0000 (English), 10/21/2008 10:51:42, 118784 bytes
    Driver: C:\WINDOWS\system32\atiok3x2.dll, 6.14.0010.8545 (English), 2/10/2010 20:37:08, 290816 bytes
    Driver: C:\WINDOWS\system32\atioglxx.dll, 6.14.0010.8545 (English), 2/10/2010 21:17:44, 11845632 bytes
    Driver: C:\WINDOWS\system32\atiiiexx.dll, 6.14.0010.4006 (English), 2/10/2010 21:07:40, 307200 bytes
    Driver: C:\WINDOWS\atiogl.xml, 4/16/2009 08:19:48, 15577 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5A3F&SUBSYS_00000000&REV_00\3&AD6EAB4&0&08
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 10:36:44, 68224 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1002&DEV_5A33&SUBSYS_00000000&REV_01\3&AD6EAB4&0&00
    Driver: n/a

    Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_438D&SUBSYS_00000000&REV_00\3&AD6EAB4&0&A3
    Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/13/2008 10:36:41, 37248 bytes

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_438C&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&A1
    Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/13/2008 10:40:29, 24960 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/13/2008 10:40:30, 96512 bytes
    Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/4/2004 04:00:00, 3328 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_438B&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&9C
    Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:35, 17152 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 16:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:37, 59520 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_438A&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&9B
    Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:35, 17152 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 16:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:37, 59520 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4389&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&9A
    Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:35, 17152 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 16:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:37, 59520 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4388&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&99
    Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:35, 17152 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 16:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:37, 59520 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4387&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&98
    Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:35, 17152 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 16:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:37, 59520 bytes

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4386&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&9D
    Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:35, 30208 bytes
    Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:36, 143872 bytes
    Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 16:12:08, 74240 bytes
    Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 10:45:37, 59520 bytes
    Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/13/2008 16:11:54, 7168 bytes

    Name: ATI SMBus
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_01E51028&REV_13\3&AD6EAB4&0&A0
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&AD6EAB4&0&A4
    Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 10:36:44, 68224 bytes

    Name: Microsoft UAA Bus Driver for High Definition Audio
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&A2
    Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 4/13/2008 08:36:05, 144384 bytes

    Name: ATI SATA Controller IDE mode
    Device ID: PCI\VEN_1002&DEV_4380&SUBSYS_01E51028&REV_00\3&AD6EAB4&0&90
    Driver: C:\WINDOWS\system32\DRIVERS\atiide.sys, 1.00.0000.0000 (English), 9/13/2006 19:01:48, 3456 bytes

    ------------------
    DirectX Components
    ------------------
    ddraw.dll: 5.03

  • User Avatar Image
    DjNDB Moderator

    Thanks. That's a quite old system. You have an integrated graphics chip which could cause problems. Also you have old sound drivers. I couldn't find an official update for it, but let's hope that's not the problem. The game is a bit older too after all.

    First i would make sure that your DirectX is up to date.

    You can also try running the episode during a clean boot (see below).

    If that doesn't help, you can try what Seg describes here.

    Booting clean in Windows XP:
    1. Click Start --> Run --> Type msconfig --> Click OK
    2. On the General tab, choose Selective Startup
    3. Uncheck Process SYSTEM.INI file
    4. Uncheck Process WIN.INI file
    5. Uncheck Load Startup Items
    6. Click on the Services tab
    7. At the bottom, check Hide All Microsoft Services
    8. Click Disable All
    9. If running the game on Steam, re-check the "Steam Client Service"
    10. Click OK
    11. Click Restart
    12. After reboot, run the game to see if it works.

    After performing the necessary steps, restore your system by doing the following:

    1. Click Start --> Run --> Type msconfig--> Click OK
    2. On the General tab, choose Normal Startup
    3. Click OK
    4. Click YES, when asked to restart your computer

  • Yeah, new/decent computers are hard for me to afford/build, so when my last computer died my aunt got me this one free from her office cause they were getting new ones. Only thing I could really replace was the RAM, haven't been able to figure out what kind of graphics card I should get, or if it'd even be worth the trouble.

    Direct X can't go above 9c, I think it is, but I can always see if there's another update for it. Beyond that if I still have trouble, I'll try the steps you listed. I appreciate the help and the prompt replies. Some places, I have to wait quite a long time before I get any help. I guess that's just another feather for Telltale's hat, even if you aren't actually a staff member. :p

  • @DjNDB said: there is/was an issue that prevents saving without administrator privileges.

    Thank you for staving off my crushing depression. I'm working my way back to s2e3 (that's the last episode I had gotten to) now that I'm not playing my friend's copy and s2s1 crashed everytime I tried to load, I uninstalled it and reinstalled it but never thought to run as administrator. So again, thank you for indirectly helping me fix what was wrong.

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