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TWD OSX Episode 3 stuck at 99.50% - HELP

posted by blackvulcan3 on - last edited - Viewed by 1.1K users

I have noticed through a few threads that people are complaining of the OSX Episode 3 download stopping at 99.50%, as my download has, and after some hang time (30-45 minutes) crashes the application.

From other threads this occurred in Episode 2.

I did not have this problem, although I did have download issues for Episode 2.

Perhaps we can keep the issues isolated to their own threads so they can be better managed by TT support staff.

If you have the 99.50% issue (as opposed to random percentage download crashes) please list in this thread.

54 Comments - Linear Discussion: Classic Style
  • After downloading for 6 hours (on a connection which usually downloads with 3 mb/s) my download is stuck at 95,50% too.
    Is it going to take another few weeks before we can play episode 3 on Mac?

  • Hi, mine has finally completed. Mine was windowed, high quality settings so it may not be related to settings. I did t yesterday morning in the UK and the download was really really fast which is unlike previous attempts.

  • I've had exactly this issue, notably I have checked activity monitor and the walking dead is the only app doing anything AND the data rate stays constantly at over 300 KB / sec regardless of rate of progress. This bug seems to also be wasting telltale's server bandwidth for that reason.

    I even went nuclear and SHUT OFF the INTERNET while stuck at 99.50%, it does not affect the game, and when I restart the internet it resumes downloading useless data at the same rate as before.

    @PanicProne said: I have tried for 5th time now. Lowering all graphics etc, (even turning sounds off!). For my 1st and 2nd attempt I did none of these thing. At that time the download went at a slow, steady pace, taking bout 4hours to reach 99.50%. Since lowering everything (attempt 3-5) it goes suuuuper fast (in about 10minutes) to 70-ish percent and then slows down eventually doing 0.01% every three seconds. When it gets to 99.50% it stops, and stays there. Will try go the other route (in other words, not the "download content"-route) and see if it works. Otherwise I'll just have to wait til TellTale gets us a fix. Have had no problems whatsoever with the game before so a bit bummed, but hey, as long as they get it fixed.

  • Celebrated Labor day by trying again after seeing a few posts that someone had success. reinstalled the application, download took 35 minutes. Then spent well over 4 hours reaching 99.50%, was over 60% in the first hour. Seriously? No help at all guys?

  • @kgruscho said: Celebrated Labor day by trying again after seeing a few posts that someone had success. reinstalled the application, download took 35 minutes. Then spent well over 4 hours reaching 99.50%, was over 60% in the first hour. Seriously? No help at all guys?

    PM me and I'll get you sorted.

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    DjNDB Moderator

    To those who haven't seen it, here's a workaround.

  • what I did to get it working:
    went to ~/Library/Application Support/Telltale Games/TheWalkingDead/SyncFs/Temp and deleted every file inside this folder

    woosh, finally 100% :D

  • @mi-Ka said: what I did to get it working:
    went to ~/Library/Application Support/Telltale Games/TheWalkingDead/SyncFs/Temp and deleted every file inside this folder

    woosh, finally 100% :D

    I can confirm this also worked for me.

    My folder was hidden - if you can't find your folder launch terminal and use the following command:

    defaults write com.apple.Finder AppleShowAllFiles TRUE

    Then restart Finder with this command:

    killall Finder

    And your hidden files should show up.

    If you want to hide your hidden files again use:

    defaults write com.apple.Finder AppleShowAllFiles FALSE

    And then:

    killall Finder

  • THIS WORKED LIKE A CHARM.

    for those who can't find the Telltale games folder, well, neither could I.

    Saw in another thread about using the "Go To" function and googled it. so yea here's the steps:

    1. Open Finder

    2. Press "Cmd + Shift + G" to open Go To function.

    3. Copy in "~/Library/Application Support/Telltale Games/TheWalkingDead/SyncFs/Temp" as stated above by mi-KA.

    4. Delete the files.

    5. Open game, get downloading and be amazed at the lightning speed. Got Ep. 3 in around 7mins.

    Hope it works for you! :)

  • Hope Telltale are taking notes. You see, Telltale? This is how you get shit done.

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