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Says my account doesn't own The Walking Dead game, again.

posted by Spacewolf on - last edited - Viewed by 1.1K users

This has happened every time a new episode has come out. I bought the season pass and every time there's a new episode, the game tells me my account doesn't own it and prompts me to go buy it.

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  • Also having the problem! Pretty sad... i've already downloaded the second episode but I can't get in to play it. Sounds like a license server issue? timing out because of all the people downloading new product? sad. I was fairly impressed with Telltale until now. Not sure I'll be buying any of their other stuff if this continues.

    Any telltale staff read the forums or is this pretty much just selfhelp?

  • I had no problems with the first 3 episodes, but with this one, I am having the same issues as posted above:

    Most of the time when I start game, it asks if I want to buy it. I have to ALT-F4 to close game, and re-open several times to get in.

    Once I do get in, I click "GET IT" for ep 4, and immediately get a LOST CONNECTION message.

    Very frustrating for those of us who just want to play the game... I hope these issues get resolved by tomorrow.

  • Walking Dead is the first telltale game I've ever bought and it'll be the last. Tried to go in and play episode 3 tonight and I get this message that I don't have a license for the game. As someone who DOES have a license, for every episode do Telltale have any idea how infuriating that message is?

    Everyone who pirated the game is happily playing away of course.

    I don't care whether Telltale fix this or not. I wanted to play their game right now and I can't because of poxy DRM once again.

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    MattP Bloggers

    I do apologize for the problem you are all experiencing. We are aware that a small number of players are experiencing this issue, and we are currently investigating a solution. Please ensure you have a strong internet connection and are logged into your Telltale account before attempting the download again. Also, you can try connecting to another network.

  • I do not currently have a strong internet connection I guess as my broadband is disconnected (until monday) so I'm going through a tethering system on my mobile phone. It's strong enough that I can download games from Steam and Origin and play multiplayer Borderlands 2 though. It's a 1.5Mbps down, 1MBps up connection but the ping is quit high at about 90ms. Perhaps your system could be made more tolerant of non-perfect connections?

  • Same issue here. Any solutions yet MattP?

  • I have a strong internet connection, currently DL 23Mbps and Upload 6.9Mbps and I'm still receiving this issue. I have checked the game ever night for the past few nights and it still says that I don't have a license for the game.

  • @MattP said: I do apologize for the problem you are all experiencing. We are aware that a small number of players are experiencing this issue, and we are currently investigating a solution. Please ensure you have a strong internet connection and are logged into your Telltale account before attempting the download again. Also, you can try connecting to another network.



    I have a strong (home) connection that was failing to play the game. Eventually after 45 minutes it was able to get signed in. I played through about half of Episode 2.

    Lunch break at work. STRONG t3 connection. Got logged in fine. Went to play my saved game which says "EPISODE 2" Then it says "GET" instead of play. Uhhh. ok. So I click GET since it will take about 4 seconds to download on that connection.

    "Connection lost please try your download again"

    WHY THE HELL DO I NEED TO DOWNLOAD EPISODE 2 AGAIN?

    Ok. So I figure... no big deal... I'll deal with this later. I work... continue to customer site. Customer has redonkulous redundant fiber. (hospital I do IT for) Same result. I can connect... but can't download episode 2 with the error listed above. I try episode 3 and 4... same thing.

    I am now hot spotting off my iPhone 5. CRAP internet connection.

    Same exact results.

    TELLTALE. IT DOES NOT HAVE TO DO WITH THE INTERNET SPEED.

    Shouting in case you are skimming so you get the highlights. Uhh... don't tell us its our internet speed. Fix your broken network/servers.

  • I can only agree with all others in this thread.

    The Connection sucks. It needs at least 30 attempts to even get to the menu (past this ridicule message saying that I don't have the license)

    On top of this, the download of Part 4 has failed so far. .. Can't even get it count anything above 0.0%

    This is more than annoying.

  • I now have a strong internet connection. Same issue. The game/telltale's servers/ drm is broken. No fix in sight.

    My twitter feed is full of retweets from telltale from people saying how awesome the game is, gushing over how amazing episode 4 is. That's just rubbing salt in.

    I'd like to ask here openly what Telltale's position is on me downloading the episodes via other means? You have on record that I have purchased every episode so if Telltale can't provide the files what's my position on obtaining them from somewhere else? This is a genuine question. I'm pretty sure if I looked I could find episode 3 and 4 and all the information I need in order to play them. Would this be ok? I mean, I own a license to play the episodes, it shouldn't matter where I get them from should it?

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