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Can't download episode 4

posted by randomblack1 on - last edited - Viewed by 1.7K users

When I click on "Get" in the in-game downloader, it gives me an error message saying "Check internet connection". My internet connection is obviously good, though... Any ideas?

218 Comments - Linear Discussion: Classic Style
  • I also have the same connection lost problem. I do understand that it is a complicated release, but when I (like many of you) sit down and expect to be able to play the game and it doesn't work it ruins the evening. One should be able to trust a release date. Can someone from the Tell Tale Team please confirm that you have recieved information about this problem. I sent you an e mail yesterday but have no reply.

  • Can anyone post a link to their Facebook page? They don't read this thread it seems.

    ...sorry, found it!

  • @Mikael.h1 said: I also have the same connection lost problem. I do understand that it is a complicated release, but when I (like many of you) sit down and expect to be able to play the game and it doesn't work it ruins the evening. One should be able to trust a release date. Can someone from the Tell Tale Team please confirm that you have recieved information about this problem. I sent you an e mail yesterday but have no reply.



    It's not just episode 4. I can't download 2 or 3 either, same error message. Basically it seems like their download system is effed up right now.

  • I already knew nothing was wrong with my network but I decided to humour TT anyway. So I tried a multitude of VPNs, using the internet at a friends house, even tried using 3G... nothing, nada, naught, zero, zilch, zip.

    Please, for the love of all that is good: Never EVER use this in-game downloader again! There was nothing wrong with individual .exe files; they are more convenient, you can download them without being forced to stay in game, you can install them where you like (I don't want to install new episodes on my main drive! I have a games drive for a reason), if your server has issues people can share the installer (by all means, still have in game login or one time online activation to stop "casual" piracy) and piracy will still occur whatever you do (in fact it was pirated hours after release - those pirates are rather more reliable....).

  • Well I posted about it on the Facebook page. Others have to. It would have been great to get a response from the TTG team. If nothing else, just confirming they are listening. Since I don't know if they are going to try and fix the problem I don't know if I should try to do something on my side, with my computer, but what?

  • @spawner said: First Of all make a back up of the entire folder in the Mydocuments/Telltale Games..........just in case something goes wrong

    After you backed them up download these:

    http://cdn.telltalegames.com/files/s...shaders.ttarch
    http://cdn.telltalegames.com/files/s...nichore.ttarch
    http://cdn.telltalegames.com/files/s...pc_data.ttarch
    http://cdn.telltalegames.com/files/s..._txmesh.ttarch
    http://cdn.telltalegames.com/files/s...c_voice.ttarch
    http://cdn.telltalegames.com/files/s...h_pc_ms.ttarch
    http://cdn.telltalegames.com/files/s...h_04_01.ttarch
    http://cdn.telltalegames.com/files/s...h_04_02.ttarch
    http://cdn.telltalegames.com/files/s..._03_ttg.ttarch

    After downloading these 9 files place them in %userprofile%\Documents\Telltale Games\The Walking Dead\SyncFs\Data\WalkingDead104

    Then afterwards go to %userprofile%\Documents\Telltale Games\The Walking Dead\SyncFs\Temp and delete that temp file inside.

    Then enter the game and go to download content. You'll see "GET" and as soon as you click on it, it would be marked as installed. Go back to the main menu and it should allow you to play :D



    Yeah this doesn't work for me either. I downloaded the files (from the other thread since those links are busted) and it installed all well and good, even allowed me to launch the game. But the graphics were all fucked and after I closed the game and launched it again it was back to not being installed and once again I "lost my connection to the internet".

  • Yes, this has become ridiculous.

    As a full-time lurker here I recall the times when big errors such as this would evoke at least SOME thread response from somebody within the company.

    It was this "close to the fans" attitude that attracted me to Telltale in the first place (Well, the fact they had the Sam and Max license didn't hurt!).

    What's happened to Telltale? I am very disappointed.

  • Perhaps we should continue posting on Facebook. I don't know. One thing that bugs me is that my gameplay is ruined now. There are spoilers just about everywhere. I don't know why people must feel a need to tell everyone what happens in the game. In trying to find an answer to the download problem I keep stumbling on these spoilers. Damn.

  • I count about 60 people here who have (or had) the same issue. That isn't just a few is it?

  • If it's any use I managed to get it to work using the work around, however after I'd copied the files in to the walkingdead104 folder I right clicked on the folder and made sure to untick "readonly", then applied it to the contents. Prior to doing this, it didn't work, after doing this (and deleting the temp folder) it did.

    Could just have been luck but I managed to boot up and play without any weird graphical corruption. If you're getting graphical corruption try redownloading the files again.

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