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General game choppiness after fighting to fix crashing.

posted by Zora-Link on - last edited - Viewed by 540 users

RE: The Walking Dead.

Copy and pasted from the Steam forums: (Skip quote for current issue)

I purchased the game yesterday, and after some hiccups I thought I had it fixed.

Originally the game launched in a window at a very low resolution, not a huge deal. Changed it to 1920 x 1080/Fullscreen and relaunched, the game proceeded to crash. Subsequent restarts merely got a "Preparing to launch...", the game supposedly launching (My status on Steam changed to being in game), but nothing happening. About 10 seconds later my status went back to online. Do this about 5 times and the game will finally launch, once again in a window at low resolution. Switching settings and not relaunching, I decided I would just deal with it in the future and played through Episode 1 and part of Episode 2.

Fast forward to this morning, and the same issue is back with the resolution (Ugh.), but even worse, my save game is now gone. I'm extremely frustrated right now after spending $25 on this, without it even remotely functioning properly. Tried the save fix of moving the pref.prop to the Steam folder, but since that relies on you doing that every time you launch, and it breaks every launch, it would equal spending about 10 minutes just to launch the game once. And I'm not even sure if it would work. It didn't work, trying it just now.

EDIT: Running it as an admin seems to fix the crashing, now just trying to figure out how to recover my save...

EDIT2: I lied. Still crashing.

EDIT3: Running it in compatibility mode for Windows 98/ME seems to have fixed the crashing. Hopefully it stays fixed.

Save is still MIA though...

EDIT4: After even more digging (More ughs.), it seems I might be screwed entirely in terms of the save. Apparently if you crash your preferences can get corrupted, and since the saves and preferences are linked, your saves are, for all intents and purposes, lost, even if the actual saves are still there.

Seems like very, very poor design to me. Anyone who has a similar combination of issues, beware of playing through until your crashes are resolved, I suppose.

Currently the game is functioning now that I'm running both with compatibility mode for Windows 98/Me as well as running it as an admin every time, but the in game visuals are all sorts of messed up. The game locks up, causing the audio to stutter fairly frequently (Even worse when there's a lot of action going on. Escaping with Shawn and Chet from the zombies in Episode 1 was tantamount to watching a fancy Powerpoint with bad audio). All of the animations during conversation seem to be skipping frames as well, at certain times. It's bizarre because certain characters will appear to be playing at 15 frames per second while a character idling in the background performs normally.

I'm very close to requesting a refund from Steam. I think I've spent more time trying to get the game to work than actually playing the game.

EDIT: A rough video I just threw together. Ironically, it's the smoothest the game has run since I fixed the crashing. Choppity chop. The choppiness in the beginning is usually the norm.

11 Comments - Linear Discussion: Classic Style
  • User Avatar Image
    puzzlebox Telltale Staff

    Hi Zora-Link, sorry this is affecting your enjoyment of the game. Have you tried lowering the default graphics settings (Main menu > Settings > Graphics), particularly turning off shadows and after effects?

    Can you also post a DxDiag?

    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter.
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing Ctrl-V.

  • @puzzlebox said: Hi Zora-Link, sorry this is affecting your enjoyment of the game. Have you tried lowering the default graphics settings (Main menu > Settings > Graphics), particularly turning off shadows and after effects?

    Can you also post a DxDiag?

    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter.
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing Ctrl-V.

    Yep, played with all the settings and various resolutions. No dice. The choppiness only began once I fixed the crashing via switching to compatibility mode.

    And I even sat there and went "I need to remember to post my specs"... then forgot. Not that I should have any issues running this game...

    AMD Phenom II x4 @ 3.1 GHz
    8 GB RAM
    AMD Radeon 6870 1GB

    Running Windows 7 64 bit.

  • User Avatar Image
    puzzlebox Telltale Staff

    Could you post the full DxDiag? The detail in there can often help to pinpoint where the issue might be.

  • @puzzlebox said: Could you post the full DxDiag? The detail in there can often help to pinpoint where the issue might be.

    All the same to me. Was trying to avoid making this page super lengthy. :p

    [QUOTE]------------------
    System Information
    ------------------
    Time of this report: 10/15/2012, 20:56:06
    Machine name: CUSTOMPC
    Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 04/14/10 21:56:32 Ver: 20.07
    Processor: AMD Phenom(tm) II X4 B50 Processor (4 CPUs), ~3.1GHz
    Memory: 8192MB RAM
    Available OS Memory: 8192MB RAM
    Page File: 3728MB used, 12651MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Sound Tab 4: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: AMD Radeon HD 6800 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x6738)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_6738&SUBSYS_23051787&REV_00
    Display Memory: 752 MB
    Dedicated Memory: 1008 MB
    Shared Memory: 3839 MB
    Current Mode: 1440 x 900 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: ASUS VH198
    Monitor Id: ACI19E7
    Native Mode: 1440 x 900(p) (59.887Hz)
    Output Type: DVI
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1140 (English)
    Driver Version: 8.982.0.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 7/27/2012 22:13:56, 1100288 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-2478-11CF-4370-0F03BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x6738
    SubSys ID: 0x23051787
    Revision ID: 0x0000
    Driver Strong Name: oem24.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.982.0.0:pci\ven_1002&dev_6738
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Card name: AMD Radeon HD 6800 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x6738)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_6738&SUBSYS_23051787&REV_00
    Display Memory: 752 MB
    Dedicated Memory: 1008 MB
    Shared Memory: 3839 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: ASUS VH242H
    Monitor Id: ACI24F3
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: DVI
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1140 (English)
    Driver Version: 8.982.0.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 7/27/2012 22:13:56, 1100288 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-2478-11CF-4370-0F03BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x6738
    SubSys ID: 0x23051787
    Revision ID: 0x0000
    Driver Strong Name: oem24.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.982.0.0:pci\ven_1002&dev_6738
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
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    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
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    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 11/20/2010 23:23:47, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
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    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Speakers (Avnex Virtual Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID:
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    Static/Strm HW 3D Bufs: 0, 0
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    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
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    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 11/20/2010 23:23:47, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
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    WHQL Logo'd: n/a
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    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 23:23:47, 350208 bytes
    Cap Flags: 0x0
    Format Flags: 0x0

    Description: Microphone (Avnex Virtual Audio Device)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: {0.0.1.00000000}.{b42e13fb-497f-4595-9a34-8d4ba3b55b10}
    Driver Version: ()
    Driver Attributes: Final Retail
    Date and Size: , 0 bytes
    Cap Flags: 0x0
    Format Flags: 0x0

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: XBOX 360 For Windows (Controller)
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x028E
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x1002, 0x4397
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x04B4, 0x0033
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 146.8 GB
    Total Space: 476.8 GB
    File System: NTFS
    Model: WDC WD5001AALS-00L3B2 ATA Device

    Drive: D:
    Model: ASUS DRW-24B1ST ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    Drive: E:
    Model: DTSOFT Virtual CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_83891043&REV_00\3&267A616A&0&A5
    Driver: n/a

    Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_83891043&REV_3C\3&267A616A&0&A0
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA88&SUBSYS_AA881787&REV_00\4&1B775579&0&0110
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_83891043&REV_00\3&267A616A&0&99
    Driver: n/a

    Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
    Driver: n/a

    Name: AMD Radeon HD 6800 Series
    Device ID: PCI\VEN_1002&DEV_6738&SUBSYS_23051787&REV_00\4&1B775579&0&0010
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_83891043&REV_00\3&267A616A&0&91
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_836C1043&REV_00\3&267A616A&0&A2
    Driver: n/a

    Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_83A31043&REV_03\4&7935432&0&0050
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_597F&SUBSYS_83531043&REV_00\3&267A616A&0&50
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_83891043&REV_00\3&267A616A&0&98
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_5978&SUBSYS_83531043&REV_00\3&267A616A&0&10
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_83891043&REV_00\3&267A616A&0&90
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1002&DEV_5957&SUBSYS_83531043&REV_00\3&267A616A&0&00
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_83891043&REV_00\3&267A616A&0&9A
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2
    Driver: n/a

    Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_83891043&REV_00\3&267A616A&0&A3
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device

  • User Avatar Image
    DjNDB Moderator

    You could try if disconnecting your second display helps.
    I would also try updating your sound driver.

    It is also possible, that you don't need the compatibility mode anymore with either of these measures, and can resolve the choppiness that way.

  • Updating my sound driver and going back to running it without compatibility mode seems to have fixed it for now. Tried launching over and over about 10 times with no launch crashes either.

    I'm hesitantly optimistic at this point. Thanks! Bizarrely, it skipped ahead an entire section of the game in Macon, which I'm okay with since I was replaying it anyway.

  • User Avatar Image
    DjNDB Moderator

    @Zora-Link said: Bizarrely, it skipped ahead an entire section of the game in Macon, which I'm okay with since I was replaying it anyway.

    I am glad it seems to help.

    By switching compatibility mode you also switch the savegame location.

    TWD usually saves to
    %USERPROFILE%\Documents\Telltale Games\The Walking Dead
    but if I run it in compatibility mode for win95 or win98/me it saves to
    %PUBLIC%\Documents\Telltale Games\GameData

  • Well my game functions again but now after playing through Episode 2, I went to start Episode 3, only to find that it was apparently "Coming soon." Deciding to restart, I discovered that I apparently never played Episode 2. Trying to start on Episode 3 pretty much picks everything I DIDN'T do.

    This game is a joke. Quickly turning into the biggest waste of $25 I've ever done.

    EDIT: Apparently my preferences got screwed up, AGAIN, resulting in the save I had not even showing up.

    My disgust with Telltale is palpable right now.

  • User Avatar Image
    MattP Telltale Staff

    Since you are playing on Steam, please check to see if you have a prefs file in your Steam directory in steamapps\common\the walking dead.

    If you do, this file could be cause of your problems. Your prefs file should only be in your Documents\Telltale Games\The Walking Dead directory. Please remove the prefs file from your Steam subdirectory (copy it to your desktop, just in case) and run the game again. If you see the proper choices, you can delete the prefs file now on your desktop. If you do not see the correct choices, close your game and delete the prefs from your Documents\...\The Walking Dead folder and move the prefs file from your desktop into this folder.

    Also, reinstalling Steam has helped a lot of people play the game and avoid crashes since Steam started converting game files recently.

  • @MattP said: Since you are playing on Steam, please check to see if you have a prefs file in your Steam directory in steamapps\common\the walking dead.

    If you do, this file could be cause of your problems. Your prefs file should only be in your Documents\Telltale Games\The Walking Dead directory. Please remove the prefs file from your Steam subdirectory (copy it to your desktop, just in case) and run the game again. If you see the proper choices, you can delete the prefs file now on your desktop. If you do not see the correct choices, close your game and delete the prefs from your Documents\...\The Walking Dead folder and move the prefs file from your desktop into this folder.

    Also, reinstalling Steam has helped a lot of people play the game and avoid crashes since Steam started converting game files recently.

    None of which worked. Every preference file fails to show any save files, only giving the option of either picking from 3 empty slots, or going to the "Pick your UI" option. (Which equates to the same thing.)

    This is even using a preferences file that I coped over the second I saw that it wasn't having Episode 3 show up, in addition to trying the preference file already in my documents. Something is completely borked, and cost me all the time I spent on this game.

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