I've posted previously in this forum about my saves being reset. I've been patiently replaying them, and managed to get one completed through the end of episode 3. I started my other file and got it part way through episode 3, quit out, and tried to start it up again later only to be reset at episode 1 AGAIN. AND I DON'T EVEN HAVE EPISODE 4 INSTALLED.
I'm through with this game. I'm through with your bullcrap "support," Telltale. You can take your game and shove it. Try releasing a product without gamebreaking glitches next time you think about making a game.