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Clarification about registration keys (you don't need them!)

posted by Heatherlee on - last edited - Viewed by 582 users

Hi all...

I think some other posts on here have given people the misconception that they cannot play the game unless they have a registration key code. This is NOT the case.

If you follow the following instructions (and they all go smoothly), the system will unlock the game for you, without you needing to put in any key:
To download your software, please follow these instructions:
Step 1: Go to http://www.findmyorder.com. Enter you order number and password and click submit.

Step 2: Right click on the "Begin Download" button. OR click the "finish" button.
***Note that if you have a finish button instead it is because you have already downloaded the game, the game should now be unlocked. (Go ahead and play!)

Step 3: Choose "Save Target As"

Step 4: Choose where you would like to save your download. We recommend saving it to your Desktop. Click "Save". Your Software will begin downloading at this time.

Step 5: Once your download is complete, you must install it. To easily install your software, go to where you saved the download and double click on the software icon. This will begin your installation process

You ONLY need a key if something fouls up with this process. In which case, feel free to email support@telltalegames.com.

Enjoy all!

23 Comments - Linear Discussion: Classic Style
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    Anonymous

    Huh? I don't understand.... can you copy this game to other machines without getting a new code? In that case, what is the point of that code? Please clarify someone, I'm dying to buy this game but I will not do so if I need to get new keys every time I upgrade.

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    Anonymous

    I can't play when disconnected from the net either, I get the same error message as that guy some posts above me!
    What the hell is this.. internet is not listed in the system requirements even. I could legally demand my money back, but I like the game too much. Please fix this ASAP!

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    Anonymous

    Bump.

    Could we have an official answer to this? It's annoying that the game does not work when I'm not connected to the net.

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    Anonymous

    Laffer, please email me directly with your OrderID, hardware fingerprint and full name. We'll resend a code to you that should rectify your situation.

    Thanks
    Paresh

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    Anonymous

    I got my problem sorted out all right. I think the problem was that I didn't actually receive the email containing my original security key. To be fair though the Digital River guys were really helpful at getting it fixed, which is encouraging. Support all round has been great.

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    Anonymous

    There still seems to be problems. I downloaded Bone for the first time today, purchased, and the 'Finish' button only closes the browser :(

    I'd like to be able to play more than the first part of the game.

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    Anonymous

    Is this the 55mb or 75 mb version? Get the 55mb 1.0.1 version if not...

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    Anonymous

    [quote]Is this the 55mb or 75 mb version? Get the 55mb 1.0.1 version if not...[/quote]

    I'm pretty sure its the 1.0.1 version that I downloaded. Like I said, I just downloaded it today off the site. Shouldn't it be downloading the latest version?

  • HAve you tried entering your info manually intro the game? Go to the splash screen of the game, and press the "activate previous purchase" or whatnot, and enter your orderid and password. If that doesn't work, email support@telltalegames.com

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    Anonymous

    actually did that a couple days ago, and proceeded to complete the game. Thanks for your help :)

    Now I'm just trying to get that red dragon card for the bone cards!

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