User Avatar Image

[TWD] 360 saves corrupted

posted by Shinuzi on - last edited - Viewed by 1.2K users

First off, I want to say that I have felt extremely let down in terms of support. I am extremely dissatisfied with the lack of any communication between me and Telltale "support"

Now the actual problem. My 360 saves are corrupted. My saves no longer have my choices. They all recommend restarting at the first episode with random choices, even though I have beat every episode besides 4.

I don't know how many issues there are with 360 customers. But seeing a stickied thread for just PS3 Users and their save corruption, and that Telltale is communicating ONLY with Sony, infuriates me. This isn't just a PS3 issue, and I feel Telltale is handling all these problems with the poorest of customer service.

Please delete my other thread. I do not believe Telltale will look at it because I didn't put TWD in brackets for the title.

42 Comments - Linear Discussion: Classic Style
  • I am still waiting for this patch. This is getting ridiculous TellTale.

  • User Avatar Image
    MattP Telltale Alumni

    The Title Update has been confirmed available since Saturday morning. I apologize for the delay. When you launch the Walking Dead, you should now be prompted to download the update.

  • I just started up the walking dead and it's now working. Thank you Matt for your help. I am still a bit irritated it took this long though.

  • Well. I played about half way through episode 4 last night, I was getting tired so I turned off my 360 and went to bed (I paused the game turned off my 360 to be specific) now this morning I went to play it, I chose episode 4 and continue. Then it decided to start me all the way at episode one without any warning. Am I screwed now?


    This is getting ridiculous telltale, I've said that before but this is just stupid. If nothing can be done about my issue now, I would like some sort of compensation. This is just beyond my comprehension anymore.

  • User Avatar Image
    MattP Telltale Alumni

    If you load your save, tab to Ep 4 and select rewind, do you have checkpoints available? If not, another user posted that copying your save from slot 1 to 3, then selecting the original slot 1 save, tabbing to Ep 4 and pressing Play also resumed their progress from where they left off.

    We are however looking into this issue. Currently we are trying to reproduce it, and hopefully can find a solution soon.

  • Well, I was happy to hear about the patch, and a couple days ago, I loaded up the game and downloaded the patch. I once again had a little trouble starting Episode 4, because it kept trying to start me with Episode 1. But after restarting my 360, it finally let me start 4, with the previously that again contained the scenes I remember from 1-3.

    I played just a little bit, until the first time I noticed a save icon, just as you get to the house and shut the gate. I didn't want to waste my time playing halfway through again just to have it delete my save. The next day, I started up the game again, and was pleasantly surprised to find that selecting "Continue" actually did continue my game where I left off. This time I played a little bit farther, ending at the arrival at the docks. However today, when I went to start my game, I hit "continue" and it showed me the opening credits of Episode 1 again. AGAIN! I don't get it!

    And the problem is that as soon as this glitch occurs, it wipes your save of Episode 4 completely, so now when I start my game, it says I'm in episode 1. Sure, I can RB over to Episode 4, but it keeps starting me at Episode 1 regardless. And there's no option for rewind, since as far as the game is concerned, I haven't played Episode 4. I'm on Episode 1. I'm sure I could eventually get it to start Episode 4 at the beginning again. I have before. But I just don't have 3 or 4 hours or whatever it will take to play through the entire Episode in one sitting. I need to be able to play it in my own time.

    As much as I'm enjoying this game, I really don't think I have it in me to play through the first half of Episode 4 for a fourth or fifth time. At least not until I know that this bug has been well and truly fixed and I'm not going to be wasting my time.

  • User Avatar Image
    MattP Telltale Alumni

    We are looking into this issue and hope to find a solution quickly.

    However, can you please try something for me? If you select the save you wish to play, then select the last Episode you played (would be Episode 4) on that save and hit Play, the game should start you at the beginning of Episode 4. Once there, exit to the Main Menu, and tab back over to Episode 4 and the Continue button should be available. Also, if you select Rewind, you should see all the available checkpoints, up to where you last left off. Try to load Episode 4 and you should start where you last left off.

  • Hi Guys,

    i have a similar problem with my xbox 360 [Europe]

    Me and 2 friends use all three save games and we made almost different decisions (Doug or Carley, fate of Ben , show or hide the bite).

    Yesterday i wanted to start episode 5 (with my own save game) but all 3 save games are muddled. I check the stats and i notice that every decision we made are spread on all 3 save games. that means that i can't start my own save game with 100% of my decisions!
    Also the game tell me that save game nr. 3 didnt finish episode 4, but that is totaly wrong!

    I hope you understand my problem and sorry for spelling or grammar-mistakes

    greetings from germany !

  • @MattP said: We are looking into this issue and hope to find a solution quickly.

    However, can you please try something for me? If you select the save you wish to play, then select the last Episode you played (would be Episode 4) on that save and hit Play, the game should start you at the beginning of Episode 4. Once there, exit to the Main Menu, and tab back over to Episode 4 and the Continue button should be available. Also, if you select Rewind, you should see all the available checkpoints, up to where you last left off. Try to load Episode 4 and you should start where you last left off.

    Hi everyone,
    WARNING, SPOILERS FOR EP 2 & 4!
    I was having the same issue, i installed EP 5 today and wanted to start it, just to see that all my saves stood on EP 1 (i had finished all previous episodes). So i tried the solution you implied, Matt, and it worked, but only partly. I can now, after starting EP 4 again and then going back to the main menu, continue and rewind. So i started the last chapter of EP 4, just to make sure everything was in order. Well, it was'nt. All my decisions are still scrambled to bits. Ben is alive, but in my original savegame i dropped him. Kenny refuses to go with me, because i was to selfish in the past, but in my original savegame he was my best buddy and came along gladly. So i went back to the episode selection screen of my savegame 1 and had a look on the stats of all the previous episodes, and there, too, all my decisions were just wrong. Apparently i did help kill Lily´s father, when, in fact, i was shocked when Kenny dropped this saltlick on him...
    Frankly, just right now i am kinda pissed... I really enjoyed this game so far, the different decisions and everything, and i always tried to do and find everything there is, so i spend close to 15 hours on a savegame that is now, possibly (hopefully not), lost.
    By the way, my other two savegames have the same problem, and they contain the progress of my girlfriend and one of my buddies, who, i think, will be just as little amused as i am.
    I hope you find a solution for this fast...

  • User Avatar Image
    MattP Telltale Alumni

    We are working on a solution for this issue, and hopefully can submit this to Microsoft soon. We do apologize for the problem you are experiencing, and that the workaround has not been successful.

Add Comment