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Can not remap keys by design

posted by Voodz on - last edited - Viewed by 9.3K users

I have just bougth The Walking Dead, and I am unable to change the controls.
When i go into the settings, I have a big xBox control and i cant change anything.

Help please.

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  • I know this isn't a fix for everybody, but as mentioned earlier in the thread, arrow keys work, and the other day I panicked and realized that for the QTEs, left and right clicking works as well. I hope that's helpful to somebody.

  • @Master of Aeons said: Arrow keys work. I use them even though I'm a northpaw. Have you guys even played the game or are you just complaining?

    You accused someone else of being a dick, but it's you who is being disrespectful.

    People here are discussing TWD's lack of an important (for many) standard game feature, that would otherwise be assumed to exist in the game. I play a lot of games, and I don't know of any other games (from a small studio or not) that doesn't have the ability to customize controls. You say "use the arrow keys" as though you know that that's somehow an adequate solution. It might be for you, but not everyone. Some people have disabilities or use keyboards which makes the game unplayable as intended, regardless of using wasd or arrow keys. Then you come in here making snarky comments about how it doesn't bother you too much (or that you've adapted) and that we're expecting too much. But once again, some of us *require* control customization, and we would assume the game has that since 1) We haven't yet played game which doesn't and 2) The system requirements for the game doesn't include "QWERTY keyboard".

    The thread subject is about the lack of a feature we need, but if lack of key rebinding doesn't bother you, then there's no need to make rude remarks here.

  • Just wanted to point out that, in the time it took for some posters to log on to this discussion board and compose posts about how lazy Telltale is for not including a remapping option, those very same posters could have already installed the key remapping software and played the game by now.

    I SORT of see the point of these complaints; but once again, a huge deal is being made of something small. If you want to play the game, the remapping software is your best bet. Otherwise, feel free to pursue a refund, which will undoubtedly also require more effort than just installing the software.

    Edit: I've played plenty of games, both big-studio and small-studio, that did not include the option to remap my keys. I don't remember which ones they were, though, because I didn't care then and I still don't.

  • @lucidity02 said: Just wanted to point out that, in the time it took for some posters to log on to this discussion board and compose posts about how lazy Telltale is for not including a remapping option, those very same posters could have already installed the key remapping software and played the game by now.

    I SORT of see the point of these complaints; but once again, a huge deal is being made of something small. If you want to play the game, the remapping software is your best bet. Otherwise, feel free to pursue a refund, which will undoubtedly also require more effort than just installing the software.

    Edit: I've played plenty of games, both big-studio and small-studio, that did not include the option to remap my keys. I don't remember which ones they were, though, because I didn't care then and I still don't.

    First, I'm not sure your first assertion is correct. Lots of players might not know how, or care to know how, to set up a keymapping software. It might be easy for a lot of people, but it's still an assumption.

    Yeah, the point is to voice our disapproval of Telltale's decision to leave remapping out of the game. If everyone just set up the keymapping software and didn't voice their concern, then future versions of the game would continue to highly inconvenience some people who depend on the feature.

    You could make your argument for other popular consumer items. Take for example a TV. If you (or someone else) purchased a TV and it came with no remote control, I'd expect a negative reaction, because a remote control is convenient and is a common accessory that you could reasonably assume would be included, without checking the box before purchase.

    The consumer could then complain on a forum, and another person (who couldn't care less about lack of remote control) comes and argues "Why complain about the missing remote? You could simply get off the couch and walk up to the TV and change the channel in less time than it took you to complain on the forum".

    What interests me is why people who don't care about the missing feature argue against the people who are complaining on the forum (with the hopes that TT reads the forums and/or will respond to consumer disapproval).

  • @samssf said: First, I'm not sure your first assertion is correct. Lots of players might not know how, or care to know how, to set up a keymapping software. It might be easy for a lot of people, but it's still an assumption.

    Maybe. It seems pretty cut and dry, but yeah, that is an assumption.

    @samssf said: Yeah, the point is to voice our disapproval of Telltale's decision to leave remapping out of the game. If everyone just set up the keymapping software and didn't voice their concern, then future versions of the game would continue to highly inconvenience some people who depend on the feature.

    To clarify, I have no problem with people who come on here to voice disapproval that TT didn't include the option. I do take issue with people who come onto the boards and spew insults ad nauseam (i.e. Telltale is the most unprofessional company ever, they suck various types of genitals, etc. etc.) in juvenile ways.

    @samssf said: You could make your argument for other popular consumer items. Take for example a TV. If you (or someone else) purchased a TV and it came with no remote control, I'd expect a negative reaction, because a remote control is convenient and is a common accessory that you could reasonably assume would be included, without checking the box before purchase.

    The consumer could then complain on a forum, and another person (who couldn't care less about lack of remote control) comes and argues "Why complain about the missing remote? You could simply get off the couch and walk up to the TV and change the channel in less time than it took you to complain on the forum".

    Not exactly the same comparison, but I do get your point.

    @samssf said: What interests me is why people who don't care about the missing feature argue against the people who are complaining on the forum (with the hopes that TT reads the forums and/or will respond to consumer disapproval).

    Again, I have no issue with people who voice disapproval of something in a calm and reasoned way, rather than acting like the apocalypse is nigh or insulting a company that made a really good game (that these very same complainers are playing, likely to the end). These may be my fanboy tendencies coming out, but reading drivel like "TELLTALE SUXORZ I WANT MY INVERTED CONTROLS NOW!!!!" gets old really fast. What's more, it accomplishes nothing, because Telltale is already well aware of the dissatisfaction of that particular fanbase.

    Either way, good response.

  • I'm a developer. So I personally know how easy it would be for a game company to implement such a feature. That's far from the hard work the game itself requires. But that depends how the code is written of course.

    What I really don't understand is that only one administrator replied so far to a message that had been posted when only the first episode was available. And now that we're getting to the end of the series we still didn't get anymore feedback.

    This is pure laziness from one or multiple developers. That doesn't mean all the developers are to blame in this mistake. But you know in companies sometimes you have good employees who work hard (like for the scenario and even the game itself) and some lazy ones who care only about their paycheck.

    It annoys me to know that people like that are allowed to earn more money than me with that poor mentality. But I guess they can't afford firing those. Things like this usually don't happen in bigger companies.

    We can find some workarounds to all these problems. But that means the clients (gamers) have to finalize the job of the sellers. It's like you go buy a brand new car and the guy tells you that you'll have to buy and mount the wheels yourself. Or find another way if you can. But they won't ever consider helping you.

    So this is causing multiple problems and for me all apply even some that haven't been discussed on this thread.
    - I live in Europe (sorry for that :( ) and thus have an AZERTY keyboard like for most countries here
    - I always play with inverted Y axis (sorry for not being what you would call "normal" :( )
    - oh btw I have an integrated Intel graphics in this computer ... yeah I get like 1 frame every 5 seconds during animations (even if the overall configuration is far enough for this game). For example I have no difficulty to play games like ArmA2 on this computer with the same FPS as most players. So I don't get it.
    - more than that I had the compatibility error when I first started the game so had to find the solution online and run in compatibility mode for... Windows 98 ? really ? ...

    So yeah, I can switch to English keyboard to use my ZQSD keys, I can probably find a utility to switch vertical axis (maybe ?) OR I can buy an XBOX360 controller (I have an expansive controller but it won't work with this game of course) and finally I can buy another computer that suits better for this game...

  • "By design". I am dumbfounded.

    I bought this a long time ago and then waited for all episodes being out before trying it out.
    Then I discover "this". And of course I can't get a refund now.

    This is a blatant disrespect for european gamers, left-handed gamers, disabled gamers and even most PC gamers who can expect this standard feature. Next time don't implement a deinstaller too, there will be fanboys to explain it is not really needed.
    I've been working for more than ten years as a game programmer in various companies and I am deeply scandalized by TT's attitude. It is so easy to implement it is ridiculous.
    Goodbye TellTale, every day you seem to be a worse and worse company.

  • While I personally don't see any problems with the controls - WASD is pretty common for decades now, and so are Q and E - I can understand it might get annoying for people who for example have a azerty layout etc.

    Anyone really feeling this is gamebreaking for them can just remap the keys themselves, there are dozens of free programs to remap the key, my logitech keyboard even let's me swap the keys on the spot without additional software. Either way, rebindable keys would have been nice, but again there are plenty of solutions to do this yourself if it is really that gamebreaking.

  • @Tramb said:
    I've been working for more than ten years as a game programmer in various companies and I am deeply scandalized by TT's attitude. It is so easy to implement it is ridiculous.

    Soooo...you're saying you can make your own workaround and haven't?

  • Workarounds are nice and all that but shouldn't be needed. I don't want my girlfriend to have to do this when she wants to play.
    If the game had no DRM and a license preventing reverse engineering, it would be trivial to patch the exe for hardcoding the good mapping for french keyboards. Much less trivial to patch the "W" and "Q" textures of course.
    I can tolerate the lack of remapping for indie games such as The binding of Isaac, but considering the size of TT, for how long their engine has been in production, and the probable cost of the Walking Dead license, not dispatching a coder to do this is shameful.

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