User Avatar Image

TWD - Crashes at "Click to Continue" screen

posted by HateSolstice on - last edited - Viewed by 420 users

I just got the game a couple days ago as a gift on Steam from a good buddy of mine. So, I installed it and tried to run it, unaware of all the issues the game has had. First time I load it up, it's in full screen mode but a really low resolution. I get to the main title screen where it says to "Click to Continue" at the bottom, and as soon as I click on it the game stops running, and I get a message saying the walkingdead101.exe has stopped running.

Before anyone recommends anything, know that I have scoured every forum and blog I could find, including here and the Steam forums, for technical help and have tried every "fix" I have seen. I have no USB gamepads plugged in, and I only have a wireless usb receiver for my mouse/kb plugged in. I do not have a wired mouse/kb to try, so unfortunately if that is the issue I won't be able to work around it yet(however, my friend that gifted it to me has a near identical mouse/kb set and gaming rig to mine, and he can run it just fine).

I have even updated all drivers, plus updated stuff like Java, Flash, and even Unity in case any of those could possibly be the issue. No dice. I've verified integrity of cache through Steam, uninstalled and reinstalled, rebooted, tried every compatibility combination under the sun for the .exe of both the game and Steam, deleted files, downloaded other files, disabled firewall/antivirus, tried offline, etc. Not a single thing has worked.

I have run DXDiag for both 32 and 64bit, and not a single error has arisen. However, I can copy/paste both onto here for all to see incase someone sees something I have missed. I will do so in the next post or two.

11 Comments - Linear Discussion: Classic Style
  • For 32bit DXDiag:

    ------------------
    System Information
    ------------------
    Time of this report: 12/26/2012, 14:44:10
    Machine name: NICK-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
    Language: English (Regional Setting: English)
    System Manufacturer: GBT___
    System Model: GBTUACPI
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.8GHz
    Memory: 4092MB RAM
    Available OS Memory: 4092MB RAM
    Page File: 1587MB used, 6593MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 5800 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x6899)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_6899&SUBSYS_0B001002&REV_00
    Display Memory: 2804 MB
    Dedicated Memory: 1014 MB
    Shared Memory: 1789 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: SyncMaster
    Monitor Id: SAM04D5
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HDMI
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1169 (English)
    Driver Version: 9.10.8.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 10/22/2012 18:59:08, 1136640 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-2BD9-11CF-2377-0A2BBEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x6899
    SubSys ID: 0x0B001002
    Revision ID: 0x0000
    Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:9.10.8.0:pci\ven_1002&dev_6899
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: AMD HDMI Output (AMD High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: AtihdW76.sys
    Driver Version: 7.12.0000.7708 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 5/13/2012 22:12:30, 96896 bytes
    Other Files:
    Driver Provider: Advanced Micro Devices
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A002&REV_1000
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 11/20/2010 02:44:23, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 02:44:23, 350208 bytes
    Cap Flags: 0x0
    Format Flags: 0x0

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC517
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC517
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC517
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC517
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3B39
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Logitech HID-Compliant Keyboard
    | Vendor/Product ID: 0x046D, 0xC517
    | Matching Device ID: hid\vid_046d&pid_c517&mi_00
    | Lower Filters: LHidFilt
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Logitech HID-compliant Cordless Mouse
    | Vendor/Product ID: 0x046D, 0xC517
    | Matching Device ID: hid\vid_046d&pid_c517&mi_01&col01
    | Upper Filters: LMouFilt
    | Lower Filters: LHidFilt
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 17.5 GB
    Total Space: 60.0 GB
    File System: NTFS
    Model: WDC WD6400AAKS-22A7B2 ATA Device

    Drive: D:
    Free Space: 485.1 GB
    Total Space: 550.4 GB
    File System: NTFS
    Model: WDC WD6400AAKS-22A7B2 ATA Device

    Drive: E:
    Model: OPTIARC DVD-ROM DDU1678A ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) processor Semaphore and Scratchpad Registers - D156
    Device ID: PCI\VEN_8086&DEV_D156&SUBSYS_00000000&REV_11\3&13C0B0C5&0&41
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
    Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_50011458&REV_05\3&13C0B0C5&0&E0
    Driver: n/a

    Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_3B36&SUBSYS_50041458&REV_05\3&13C0B0C5&0&E8
    Driver: n/a

    Name: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_03\4&1CBEE564&0&00E1
    Driver: n/a

    Name: Intel(R) processor System Management Registers - D155
    Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_00000000&REV_11\3&13C0B0C5&0&40
    Driver: n/a

    Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_3B3F&SUBSYS_50041458&REV_05\3&13C0B0C5&0&D2
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_50061458&REV_05\3&13C0B0C5&0&EF
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA50&SUBSYS_AA501002&REV_00\4&932E434&0&0118
    Driver: n/a

    Name: Intel(R) QuickPath Interconnect - D151
    Device ID: PCI\VEN_8086&DEV_D151&SUBSYS_00000000&REV_11\3&13C0B0C5&0&81
    Driver: n/a

    Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_3B3E&SUBSYS_50041458&REV_05\3&13C0B0C5&0&D1
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
    Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_50011458&REV_05\3&13C0B0C5&0&FB
    Driver: n/a

    Name: ATI Radeon HD 5800 Series
    Device ID: PCI\VEN_1002&DEV_6899&SUBSYS_0B001002&REV_00\4&932E434&0&0018
    Driver: n/a

    Name: Intel(R) QuickPath Interconnect - D150
    Device ID: PCI\VEN_8086&DEV_D150&SUBSYS_00000000&REV_11\3&13C0B0C5&0&80
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_50061458&REV_05\3&13C0B0C5&0&D7
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_8086&DEV_3B26&SUBSYS_B0021458&REV_05\3&13C0B0C5&0&FD
    Driver: n/a

    Name: Intel(R) processor PCI Express Root Port 1 - D138
    Device ID: PCI\VEN_8086&DEV_D138&SUBSYS_50011458&REV_11\3&13C0B0C5&0&18
    Driver: n/a

    Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_3B3B&SUBSYS_50041458&REV_05\3&13C0B0C5&0&D0
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_8086&DEV_3B20&SUBSYS_B0021458&REV_05\3&13C0B0C5&0&FA
    Driver: n/a

    Name: Intel(R) processor DMI - D131
    Device ID: PCI\VEN_8086&DEV_D131&SUBSYS_50001458&REV_11\3&13C0B0C5&0&00
    Driver: n/a

    Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_3B39&SUBSYS_50041458&REV_05\3&13C0B0C5&0&EB
    Driver: n/a

    Name: Intel(R) P55 Express Chipset LPC Interface Controller - 3B02
    Device ID: PCI\VEN_8086&DEV_3B02&SUBSYS_50011458&REV_05\3&13C0B0C5&0&F8
    Driver: n/a

    Name: Intel(R) processor Miscellaneous Registers - D158
    Device ID: PCI\VEN_8086&DEV_D158&SUBSYS_00000000&REV_11\3&13C0B0C5&0&43
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_A0021458&REV_05\3&13C0B0C5&0&D8
    Driver: n/a

    Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_3B38&SUBSYS_50041458&REV_05\3&13C0B0C5&0&EA
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50001458&REV_A5\3&13C0B0C5&0&F0
    Driver: n/a

    Name: Intel(R) processor System Control and Status Registers - D157
    Device ID: PCI\VEN_8086&DEV_D157&SUBSYS_00000000&REV_11\3&13C0B0C5&0&42
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
    Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_50011458&REV_05\3&13C0B0C5&0&E1
    Driver: n/a

    Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_3B37&SUBSYS_50041458&REV_05\3&13C0B0C5&0&E9
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_B0001458&REV_02\4&2E734503&0&00E0
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    ATI Ticker,0x00200000,0,1,Ticker.ax,
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.05.0000.21022
    ATI MPEG Video Decoder,0x00200000,1,2,atimpenc.dll,12.05.0000.21022
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
    MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21022
    AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.05.0000.21022
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
    ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.05.0000.21022
    ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.05.0000.21022
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.21022
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
    MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.05.0000.21022
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
    File Source (URL),0x00400000,0,1,quar

  • For 64bit DXDiag:

    ------------------
    System Information
    ------------------
    Time of this report: 12/26/2012, 14:43:18
    Machine name: NICK-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
    Language: English (Regional Setting: English)
    System Manufacturer: GBT___
    System Model: GBTUACPI
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.8GHz
    Memory: 4092MB RAM
    Available OS Memory: 4092MB RAM
    Page File: 1575MB used, 6605MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 5800 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x6899)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_6899&SUBSYS_0B001002&REV_00
    Display Memory: 2804 MB
    Dedicated Memory: 1014 MB
    Shared Memory: 1789 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: SyncMaster
    Monitor Id: SAM04D5
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HDMI
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1169 (English)
    Driver Version: 9.10.8.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 10/22/2012 18:59:08, 1136640 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-2BD9-11CF-2377-0A2BBEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x6899
    SubSys ID: 0x0B001002
    Revision ID: 0x0000
    Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:9.10.8.0:pci\ven_1002&dev_6899
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: AMD HDMI Output (AMD High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: AtihdW76.sys
    Driver Version: 7.12.0000.7708 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 5/13/2012 22:12:30, 96896 bytes
    Other Files:
    Driver Provider: Advanced Micro Devices
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A002&REV_1000
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 11/20/2010 02:44:23, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 02:44:23, 350208 bytes
    Cap Flags: 0x0
    Format Flags: 0x0

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC517
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC517
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC517
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC517
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3B39
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 3/24/2011 19:29:26, 343040 bytes
    | Driver: usbd.sys, 3/24/2011 19:28:59, 7936 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Logitech HID-Compliant Keyboard
    | Vendor/Product ID: 0x046D, 0xC517
    | Matching Device ID: hid\vid_046d&pid_c517&mi_00
    | Lower Filters: LHidFilt
    | Service: kbdhid
    | Driver: LHidFilt.Sys, 9/1/2011 22:30:24, 66840 bytes
    | Driver: kbdhid.sys, 11/20/2010 02:33:25, 33280 bytes
    | Driver: kbdclass.sys, 7/13/2009 17:48:04, 50768 bytes
    | Driver: LkmdfCoInst.dll, 9/1/2011 22:30:36, 1845528 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 15:19:57, 105472 bytes
    | Driver: kbdclass.sys, 7/13/2009 17:48:04, 50768 bytes
    |
    + Logitech HID-compliant Cordless Mouse
    | Vendor/Product ID: 0x046D, 0xC517
    | Matching Device ID: hid\vid_046d&pid_c517&mi_01&col01
    | Upper Filters: LMouFilt
    | Lower Filters: LHidFilt
    | Service: mouhid
    | Driver: LHidFilt.Sys, 9/1/2011 22:30:24, 66840 bytes
    | Driver: LMouFilt.Sys, 9/1/2011 22:30:36, 60696 bytes
    | Driver: mouhid.sys, 7/13/2009 16:00:20, 31232 bytes
    | Driver: mouclass.sys, 7/13/2009 17:48:27, 49216 bytes
    | Driver: LkmdfCoInst.dll, 9/1/2011 22:30:36, 1845528 bytes
    | Driver: LMouFiltCoInst.dll, 9/1/2011 22:30:46, 55064 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 11/20/2010 05:33:57, 63360 bytes
    | Driver: sermouse.sys, 7/13/2009 16:00:20, 26624 bytes
    | Driver: mouclass.sys, 7/13/2009 17:48:27, 49216 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 17.5 GB
    Total Space: 60.0 GB
    File System: NTFS
    Model: WDC WD6400AAKS-22A7B2 ATA Device

    Drive: D:
    Free Space: 485.1 GB
    Total Space: 550.4 GB
    File System: NTFS
    Model: WDC WD6400AAKS-22A7B2 ATA Device

    Drive: E:
    Model: OPTIARC DVD-ROM DDU1678A ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 01:19:21, 147456 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) processor Semaphore and Scratchpad Registers - D156
    Device ID: PCI\VEN_8086&DEV_D156&SUBSYS_00000000&REV_11\3&13C0B0C5&0&41
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
    Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_50011458&REV_05\3&13C0B0C5&0&E0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 05:33:48, 184704 bytes

    Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_3B36&SUBSYS_50041458&REV_05\3&13C0B0C5&0&E8
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/24/2011 19:29:03, 30720 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 19:29:14, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 19:29:26, 343040 bytes

    Name: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_03\4&1CBEE564&0&00E1
    Driver: C:\Windows\system32\DRIVERS\Rt64win7.sys, 7.02.1125.2008 (English), 3/1/2009 22:05:32, 187392 bytes

    Name: Intel(R) processor System Management Registers - D155
    Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_00000000&REV_11\3&13C0B0C5&0&40
    Driver: n/a

    Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_3B3F&SUBSYS_50041458&REV_05\3&13C0B0C5&0&D2
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/24/2011 19:29:03, 30720 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 19:29:14, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 19:29:26, 343040 bytes

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_50061458&REV_05\3&13C0B0C5&0&EF
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/24/2011 19:29:04, 52736 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 19:29:14, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 19:29:26, 343040 bytes

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA50&SUBSYS_AA501002&REV_00\4&932E434&0&0118
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 02:43:43, 122368 bytes

    Name: Intel(R) QuickPath Interconnect - D151
    Device ID: PCI\VEN_8086&DEV_D151&SUBSYS_00000000&REV_11\3&13C0B0C5&0&81
    Driver: n/a

    Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_3B3E&SUBSYS_50041458&REV_05\3&13C0B0C5&0&D1
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/24/2011 19:29:03, 30720 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 19:29:14, 325120 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 19:29:26, 343040 bytes

    Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
    Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_50011458&REV_05\3&13C0B0C5&0&FB
    Driver: n/a

    Name: ATI Radeon HD 5800 Series
    Device ID: PCI\VEN_1002&DEV_6899&SUBSYS_0B001002&REV_00\4&932E434&0&0018
    Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1278 (English), 10/22/2012 19:51:20, 11270656 bytes
    Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 10/22/2012 18:24:36, 53248 bytes
    Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6290 (English), 10/22/2012 18:27:36, 546304 bytes
    Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.0942 (English), 10/22/2012 18:39:20, 6778880 bytes
    Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0381 (English), 10/22/2012 17:44:50, 4674048 bytes
    Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0023 (English), 10/22/2012 18:50:06, 120320 bytes
    Driver: C:\Windows\system32\atiicdxx.dat, 9/18/2012 06:00:40, 662787 bytes
    Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 10/22/2012 17:24:00, 56320 bytes
    Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 10/22/2012 17:24:00, 56320 bytes
    Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1124 (English), 10/22/2012 18:28:26, 618496 bytes
    Driver: C:\Windows\system32\atiumd6a.cap, 10/22/2012 17:41:34, 3053056 bytes
    Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 10/22/2012 18:49:46, 21504 bytes
    Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 10/22/2012 19:15:12, 163840 bytes
    Driver: C:\Windows\system32\ativvsva.dat, 4/5/2012 17:29:34, 157144 bytes
    Driver: C:\Windows\system32\ativvsvl.dat, 4/5/2012 17:29:34, 204952 bytes
    Driver: C:\Windows\system32\ativvaxy_cik.dat, 9/4/2012 07:20:18, 228528 bytes
    Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 9/4/2012 07:20:18, 228528 bytes
    Driver: C:\Windows\system32\ativce02.dat, 9/19/2012 11:09:40, 76660 bytes
    Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1137 (English), 10/22/2012 18:51:30, 240640 bytes
    Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1137 (English), 10/22/2012 18:52:18, 548864 bytes
    Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 10/22/2012 18:49:42, 59392 bytes
    Driver: C:\Windows\system32\atidemgy.dll, 4.00.4678.39377 (English), 10/22/2012 18:52:34, 442368 bytes
    Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.11979 (English), 10/22/2012 19:13:36, 23435776 bytes
    Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.1741 (English), 10/22/2012 19:13:42, 51200 bytes
    Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.1741 (English), 10/22/2012 19:13:34, 44544 bytes
    Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.1741 (English), 10/22/2012 19:13:22, 16082944 bytes
    Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 14:06:16, 3917 bytes
    Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6290 (English), 10/22/2012 18:25:34, 104448 bytes
    Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6290 (English), 10/22/2012 18:25:48, 130048 bytes
    Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6290 (English), 10/22/2012 18:28:00, 17920 bytes
    Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6290 (English), 10/22/2012 18:27:52, 41984 bytes
    Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 20:35:30, 118784 bytes
    Driver: C:\Windows\system32\atiapfxx.blb, 10/22/2012 19:18:26, 317040 bytes
    Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0470 (English), 10/22/2012 18:40:20, 7370240 bytes
    Driver: C:\Windows\SysWOW64\atiumdag.dll, 9.14.0010.0942 (English), 10/22/2012 19:54:56, 5623976 bytes
    Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0381 (English), 10/22/2012 17:34:04, 3862528 bytes
    Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 10/22/2012 17:23:50, 56832 bytes
    Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 10/22/2012 17:23:50, 56832 bytes
    Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1124 (English), 10/22/2012 18:28:14, 421888 bytes
    Driver: C:\Windows\SysWOW64\atiumdva.cap, 10/22/2012 17:32:28, 3084672 bytes
    Driver: C:\Windows\SysWOW64\ativvsva.dat, 4/5/2012 17:29:34, 157144 bytes
    Driver: C:\Windows\SysWOW64\ativvsvl.dat, 4/5/2012 17:29:34, 204952 bytes
    Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 10/22/2012 18:49:36, 43520 bytes
    Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.11979 (English), 10/22/2012 18:56:48, 18957824 bytes
    Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0470 (English), 10/22/2012 18:57:08, 6678528 bytes
    Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.1741 (English), 10/22/2012 19:13:40, 46080 bytes
    Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.1741 (English), 10/22/2012 19:13:32, 44032 bytes
    Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.1741 (English), 10/22/2012 19:09:06, 13703168 bytes
    Driver: C:\Windows\SysWOW64\atipblag.dat, 9/12/2011 14:06:16, 3917 bytes
    Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6290 (English), 10/22/2012 18:25:24, 83968 bytes
    Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6290 (English), 10/22/2012 18:25

  • User Avatar Image
    DjNDB Moderator

    I don't see anything suspicious in your dxdiag info, and this might be difficult to troubleshoot.

    Does it also crash if you put it to windowed mode (by pressing Alt-Enter) before clicking to continue?

    Have you tried creating another Windows user account (Administrator) and running it there?

    Have you tried running it during a clean boot?

    Booting clean in Windows Vista / 7:
    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Selective Startup
    3. Uncheck Load Startup Items
    4. Select the Services tab
    5. Check Hide all Microsoft services
    6. Click Disable all
    7. If running the game on Steam, re-check the "Steam Client Service"
    8. Click on OK
    9. Click Restart.
    10. After reboot, run the game to see if it works.

    After performing the necessary steps, restore your settings by doing the following:

    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Normal Startup
    3. Click Ok
    4. Click Yes, when asked to restart your computer

  • I've had it in full and windowed mode, and it crashes regardless.

    I have not tried using another windows account, since mine is admin on this machine.

    I will try the clean boot option, and report back with the results. I'm crossing my fingers here.

  • No dice again. I even tried using the different compatibility settings using this mode.

    I'm at a loss here. I'm getting frustrated, and disappointed in this. I really want to play this game due to all the positive things I've seen and read about it.

    Is Telltale still working on or even acknowledging this issue? Last thing I saw officially from them was back in April, which was 8 months ago. Long before I got the game, and long enough for this issue to be addressed.

    I do thank you for whatever help you can give me though. Much appreciated.

  • User Avatar Image
    DjNDB Moderator

    The point of creating a new windows account is, that it won't have the same registry entries and settings the game creates.
    Since i have no idea why this is happening, it's one of the few things that might help.

    I don't know how far TTG got trying to figure out why the game crashes on some systems.

    I can only speak for myself, that I have not been able to figure it out yet. I couldn't see anything in common so far hardware wise.

    If I had a system with that problem, i would do some troubleshooting on it to try and figure it out, but it works fine on my system and in my virtual machines.

    It would be interesting to see if the problem still exists on a fresh windows 7, with nothing but all windows updates, latest audio-, video- and chipset drivers, and updated DirectX.
    That could narrow down if it's a software or hardware problem. I would try that if i had an affected system. It would take a few hours and a spare hard disk, but it could be the first hint as to why it is crashing.

  • Ah, I see what you're saying. My mistake. I can give the account thing a shot a bit later. That and a fresh Windows install are gonna be my last resort though.

    I did reinstall CCleaner, and it cleaned up a bunch of broken and useless registry entries, but that still didn't do any good. Hmm.

  • I wanna cry. This game looked good.

  • User Avatar Image
    DjNDB Moderator

    @HateSolstice said: Ah, I see what you're saying. My mistake. I can give the account thing a shot a bit later. That and a fresh Windows install are gonna be my last resort though.

    If any of that works, please let me know. I would use another hard disk for the windows installation, if available, so you don't lose your already configured system, in case it still doesn't work.

  • I nearly forgot that my wife just bought a really good laptop from her friend, so I am considering trying it on that to see if it will even run.

    Regardless, I'm going to keep trying random things and see if something works. Thanks for the help man. I think my computer(or the game) just really hates me.

Add Comment