I'm a long time Telltale fan since the early monkey island era. I have had problems with Walking Dead with Steam ... I have tried to find a precise moment the game malfunction, but I learned the game just freezes/crashes (the time goes from a minute to not coming back at all) indiscriminately. I think I have more than enough machine to support the game, as it is a 2012 MacBook Pro so it definitely is not my Mac. I have lowered all the specs in the settings menu (and these shouldn’t be a problem as this is no a graphic intensive game) so it must be something within the game itself. It crashes and the game shut itself down with steam …
Additionally, and this is the most frustrating issue, the save files system of the game is completely broken… I have had two different game files and after each chapter, they just randomly decided that nothing will pass to the next chapter. The last two chapters (4 and 5) didn’t even mention the decisions I took during the game, but rather showed decision 2:2 or 1:3 etc … this just ridiculous.
I have read about solutions for the save files issues in some other forums threads … but I definitely don’t expect this from any game I play. If a game is not ready to be sold then don’t sell it … It’s a shame that Telltale has this poor quality control. Hereby, I’m requesting a full refund for my purchase in Steam (my steam tag is ceparlounge)… I bought the complete Telltale package, and after this experience, I don’t plan to play any more of their games … I’m also posting my complaint to Steam so I hope at least Steam has the decency to reply.