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The Walking Dead and Win8

posted by Semprum on - last edited - Viewed by 382 users

I have noticed that people are having problems with the walking dead and xbox controllers under win8, Well i just upgraded to Win8 64bit from windows 7 where all of my games worked fine, through steam. Since i have upgraded to win8 The Walking dead does not even load, i am not using a xbox controller just the mouse and keyboard and it is not working, does not even load. Please help, i love this game. I have back to the future, Jurassic Park, Monkey Island and others but have not tried them. I will worry about them after I get walking dead working.. Please Help

9 Comments - Linear Discussion: Classic Style
  • User Avatar Image
    DjNDB Moderator

    Please post your dxdiag info.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
    Windows 8: At the start screen, type in "dxdiag" and hit enter

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

  • Hello,
    First sorry for my bad English because i'm french ^^

    It seems that I have the same problem as Semprum. Since I upgraded to Windows 8, it's not possible to launch the Walking Dead with Steam anymore... I tried everything, reinstall the game like 6 times, execute it in administrator, run in compatibility mode with Windows xp sp3 and Windows 7. Reinstall DirectX, and even reinstall all my steam.
    The steam is not helping me...

    Sorry there's my "dxdiag" and i apologize if it's in French, you can contact me by my email if there's a translation problem !

    Thank you very much, i just want to play my last episode of walking dead ^^


    [Edit] I delete my DxDiag for more lisibility, if you want it back, please ask me

  • User Avatar Image
    DjNDB Moderator

    @Merolas said:
    Device Name: Controller (XBOX 360 For Windows)
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x028E
    FF Driver: n/a


    Signature du problème :

    P1 : WalkingDead101.exe
    P2 : 2012.4.23.11289
    P3 : 4f95e3ff
    P4 : DINPUT8.dll

    Please try unplugging your XBOX 360 Controller before you start the game.

  • Okay.. So I just unplugged it and... it works !!! Thank you so much ! :D What a weird bug but i presume that it's again and always because of Steam :)
    Can I plug it during my playing session ?

  • @Merolas said: ...i presume that it's again and always because of Steam :)
    Can I plug it during my playing session ?

    No and Nope :(

    *edit* If you search around the forum you will find some directions for downloading a very specific version of a directx file which will enable you to play with the xbox 360 controller. I had forgotten about that when I replied as I'm waiting for an official fix :)

  • @DjNDB said: Please post your dxdiag info.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
    Windows 8: At the start screen, type in "dxdiag" and hit enter

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

    @ DjNDB Sorry for the wait in reply, I have just been really busy at work... I have attached my DXDIAG file as requested I had to zip it up as it was to big to upload by itself.. I appreciate your help.. Thank you.

  • @DjNDB said: Please post your dxdiag info.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
    Windows 8: At the start screen, type in "dxdiag" and hit enter

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.


    Sorry for the delay in response, I have copied the dxdiag as requested.. again thanks for the help I really appreciate it.


    ------------------
    System Information
    ------------------
    Time of this report: 1/5/2013, 13:07:16
    Machine name: WIN8-V6
    Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.121119-1606)
    Language: English (Regional Setting: English)
    System Manufacturer: To be filled by O.E.M.
    System Model: To be filled by O.E.M.
    BIOS: BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10
    Processor: AMD FX(tm)-6100 Six-Core Processor (6 CPUs), ~3.3GHz
    Memory: 8192MB RAM
    Available OS Memory: 8138MB RAM
    Page File: 3799MB used, 8945MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.02.9200.16384 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Sound Tab 4: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 560 Ti
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 560 Ti
    DAC type: Integrated RAMDAC
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_10DE&DEV_1200&SUBSYS_15673842&REV_A1
    Display Memory: 4050 MB
    Dedicated Memory: 978 MB
    Shared Memory: 3071 MB
    Current Mode: 1680 x 1050 (32 bit) (59Hz)
    Monitor Name: Acer LCD Monitor X223W
    Monitor Model: Acer X223W
    Monitor Id: ACR0009
    Native Mode: 1680 x 1050(p) (59.954Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.1070 (English)
    Driver Version: 9.18.13.1070
    DDI Version: 11
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.2
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Driver Attributes: Final Retail
    Driver Date/Size: 12/3/2012 10:47:14, 18045968 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-5140-11CF-DC5F-6A351CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x1200
    SubSys ID: 0x15673842
    Revision ID: 0x00A1
    Driver Strong Name: oem22.inf:0f066de37527e28c:Section023:9.18.13.1070:pci\ven_10de&dev_1200
    Rank Of Driver: 00E02001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT
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    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Card name: NVIDIA GeForce GTX 560 Ti
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 560 Ti
    DAC type: Integrated RAMDAC
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_10DE&DEV_1200&SUBSYS_15673842&REV_A1
    Display Memory: 4050 MB
    Dedicated Memory: 978 MB
    Shared Memory: 3071 MB
    Current Mode: 1680 x 1050 (32 bit) (59Hz)
    Monitor Name: Acer AL2016W
    Monitor Model: AL2016W
    Monitor Id: ACRADA5
    Native Mode: 1680 x 1050(p) (59.954Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.1070 (English)
    Driver Version: 9.18.13.1070
    DDI Version: 11
    Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
    Driver Model: WDDM 1.2
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Driver Attributes: Final Retail
    Driver Date/Size: 12/3/2012 10:47:14, 18045968 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-5140-11CF-DC5F-6A351CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x1200
    SubSys ID: 0x15673842
    Revision ID: 0x00A1
    Driver Strong Name: oem22.inf:0f066de37527e28c:Section023:9.18.13.1070:pci\ven_10de&dev_1200
    Rank Of Driver: 00E02001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT
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    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438410&REV_1003
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6699 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 8/7/2012 18:51:52, 4102928 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Headset Earphone (Logitech USB Headset)
    Default Sound Playback: No
    Default Voice Playback: Yes
    Hardware ID: USB\VID_046D&PID_0A01&REV_1013&MI_00
    Manufacturer ID: 65535
    Product ID: 65535
    Type: WDM
    Driver Name: USBAUDIO.sys
    Driver Version: 6.02.9200.16384 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 7/25/2012 21:26:27, 121856 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    C

  • User Avatar Image
    DjNDB Moderator

    Please try verifying your game cache files.

    You can also try unplugging your second display.

    What error message or behavior do you see when you try starting TWD?

  • Hi DjNDB,

    I was able to fix it, thanks for your help though..! I did have a Logitech joystick plugged in and I guess that causes the same issues as the xbox controller, I am not sure why I did not think about it before when I was reading these posts because a joystick and gamepad are virtually the same thing.. as soon as I unplugged it worked perfectly.. :-) again thanks for your help..

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