User Avatar Image

TWD crash on connecting

posted by halldorr on - last edited - Viewed by 3.5K users

Picked up a copy of TWD for my wife on Steam as I loved the game but she just can't play the damn thing. We have identical computers as far as hardware goes and it ran just fine for me.

Here are the things we've pulled from the forums and tried so far:

1) Played with compatibility sittings, tried them all but no luck
2) Set run as administrator, no luck, set to all users, no luck
3) Tried replacing a DLL here and there as suggested, no luck
4) We don't have controllers but we pulled all USB stuff one by one, no luck
5) Disable internet connection - this appeared to work

Is there a fix to this? I'd like her to be able to play as the game intended and have the Steam sync work properly for her without having to always disabling her internet connection.

We're both on Windows 7 64bit and we connect tot he web through a home router. Seems odd that it would crash on connecting but that is where we seem to have an issue every time.

151 Comments - Linear Discussion: Classic Style
  • User Avatar Image
    DjNDB Moderator

    Please check if the game works during a clean boot, and post the dxdiag info of the affected PC.

    Booting clean in Windows Vista / 7:
    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Selective Startup
    3. Uncheck Load Startup Items
    4. Select the Services tab
    5. Check Hide all Microsoft services
    6. Click Disable all
    7. If running the game on Steam, re-check the "Steam Client Service"
    8. Click on OK
    9. Click Restart.
    10. After reboot, run the game to see if it works.

    After performing the necessary steps, restore your settings by doing the following:

    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Normal Startup
    3. Click Ok
    4. Click Yes, when asked to restart your computer

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
    Windows 8: At the start screen, type in "dxdiag" and hit enter

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

  • Sorry for the delay...ran the clean boot and still no luck. Crashed on the same spot (after I clicked to continue and crashed on connecting).

    ------------------
    System Information
    ------------------
    Time of this report: 1/1/2013, 09:51:18
    Machine name: ERIN-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: XPS 8300
    BIOS: BIOS Date: 10/17/11 11:18:49 Ver: 04.06.04
    Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
    Memory: 12288MB RAM
    Available OS Memory: 12270MB RAM
    Page File: 2771MB used, 21767MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode
    DxDiag Previously: Crashed in DirectInput (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab:

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: AMD Radeon HD 6670
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: ATI display adapter (0x6758)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_6758&SUBSYS_00121028&REV_00
    Display Memory: 2787 MB
    Dedicated Memory: 1004 MB
    Shared Memory: 1783 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: DELL ST2420L
    Monitor Id: DELA068
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HDMI
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1124 (English)
    Driver Version: 8.961.0.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 4/5/2012 21:20:04, 1067520 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-2418-11CF-FC77-1820BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x6758
    SubSys ID: 0x00121028
    Revision ID: 0x0000
    Driver Strong Name: oem88.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.961.0.0:pci\ven_1002&dev_6758
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Card name: AMD Radeon HD 6670
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: ATI display adapter (0x6758)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_6758&SUBSYS_00121028&REV_00
    Display Memory: 2787 MB
    Dedicated Memory: 1004 MB
    Shared Memory: 1783 MB
    Current Mode: 1440 x 900 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: X193W
    Monitor Id: ACR000C
    Native Mode: 1440 x 900(p) (59.887Hz)
    Output Type: HD15
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1124 (English)
    Driver Version: 8.961.0.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 4/5/2012 21:20:04, 1067520 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-2418-11CF-FC77-1820BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x6758
    SubSys ID: 0x00121028
    Revision ID: 0x0000
    Driver Strong Name: oem88.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.961.0.0:pci\ven_1002&dev_6758
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Headset Earphone (3- Microsoft LifeChat LX-3000 )
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: USB\VID_045E&PID_070F&REV_0100&MI_00
    Manufacturer ID: 65535
    Product ID: 65535
    Type: WDM
    Driver Name: USBAUDIO.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/20/2010 22:23:47, 109696 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: AMD HDMI Output (AMD High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: AtihdW76.sys
    Driver Version: 7.12.0000.7706 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 2/23/2012 07:32:04, 95760 bytes
    Other Files:
    Driver Provider: Advanced Micro Devices
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_102804AA&REV_1003
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6141 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 6/22/2010 21:03:10, 2399848 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Headset Microphone (3- Microsoft LifeChat LX-3000 )
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: USBAUDIO.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 22:23:47, 109696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 614.5 GB
    Total Space: 940.3 GB
    File System: NTFS
    Model: WDC WD10EALX-759BA1

    Drive: D:
    Model: PLDS DVD+-RW DH-16ABS
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) H67 Express Chipset Family LPC Interface Controller - 1C4A
    Device ID: PCI\VEN_8086&DEV_1C4A&SUBSYS_04AA1028&REV_05\3&11583659&0&F8
    Driver: n/a

    Name: Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_1C02&SUBSYS_04AA1028&REV_05\3&11583659&0&FA
    Driver: n/a

    Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_04AA1028&REV_04\3&11583659&0&B0
    Driver: n/a

    Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
    Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_04AA1028&REV_09\3&11583659&0&08
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
    Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_04AA1028&REV_05\3&11583659&0&D0
    Driver: n/a

    Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0100
    Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_04AA1028&REV_09\3&11583659&0&00
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
    Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_04AA1028&REV_05\3&11583659&0&E8
    Driver: n/a

    Name: Broadcom NetLink (TM) Gigabit Ethernet
    Device ID: PCI\VEN_14E4&DEV_1691&SUBSYS_04AA1028&REV_01\4&290E7F79&0&00E3
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
    Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04AA1028&REV_05\3&11583659&0&FB
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA90&SUBSYS_AA901028&REV_00\4&DDE86B&0&0108
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_04AA1028&REV_05\3&11583659&0&D8
    Driver: n/a

    Name: AMD Radeon HD 6670
    Device ID: PCI\VEN_1002&DEV_6758&SUBSYS_00121028&REV_00\4&DDE86B&0&0008
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
    Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_04AA1028&REV_B5\3&11583659&0&E3
    Driver: n/a

    Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
    Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_04AA1028&REV_B5\3&11583659&0&E0
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    Annodex Mux Filter,0x00200000,1,0,dsfAnxMux.dll,0.80.15035.0000
    CMML Decode Filter,0x00800002,1,1,dsfCMMLDecoder.dll,0.80.15035.0000
    CMML Raw Source Filter,0x00600000,0,0,dsfCMMLRawSource.dll,0.80.15035.0000
    FLAC Decode Filter,0x00600000,1,1,dsfFLACDecoder.dll,0.80.15035.0000
    FLAC Encode Filter,0x00200000,1,1,dsfFLACEncoder.dll,0.80.15035.0000
    Native FLAC Source Filter,0x00600000,0,0,dsfNativeFLACSource.dll,0.80.15035.0000
    Ogg Demux Packet Source Filter,0x00600000,0,0,dsfOggDemux2.dll,0.80.15035.0000
    Ogg Mux Filter,0x00200000,1,0,dsfOggMux.dll,0.80.15035.0000
    OGM Decode Filter,0x00600000,1,1,dsfOGMDecoder.dll,0.80.15035.0000
    Speex Decode Filter,0x00600000,1,1,dsfSpeexDecoder.dll,0.80.15035.0000
    Speex Encode Filter,0x00200000,1,1,dsfSpeexEncoder.dll,0.80.15035.0000
    Subtitle VMR9 Filter,0x00800002,1,1,dsfSubtitleVMR9.dll,0.80.15035.0000
    Theora Decode Filter,0x00600000,1,1,dsfTheoraDecoder.dll,0.80.15035.0000
    Theora Encode Filter,0x00200000,1,1,dsfTheoraEncoder.dll,0.80.15035.0000
    Vorbis Encode Filter,0x00200000,1,1,dsfVorbisEncoder.dll,0.80.15035.0000
    Vorbis Decode Filter,0x00600000,1,1,dsfVorbisDecoder.dll,0.80.15035.0000
    ROXIO VCFDvrSupport 3.0,0x00200000,1,1,DvrSupportFilt.ax,12.02.0001.0071
    ROXIO Image/Colour Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    Roxio MPEG2 Encoder,0x00000000,0,0,,
    VCG Null Renderer 3.0,0x00200000,1,0,VideoCompositing.ax,12.02.0001.0071
    ROXIO WAV Dest 3.0,0x00200000,0,0,,
    ROXIO MPEG Writer,0x00000000,0,0,,
    ROXIO Scene Detector 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
    Roxio Plasma CrossGraph Renderer,0x00200000

  • User Avatar Image
    DjNDB Moderator

    @halldorr said:
    DxDiag Previously: Crashed in DirectInput (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

    Card name: AMD Radeon HD 6670
    Current Mode: 1920 x 1080 (32 bit) (60Hz)

    Card name: AMD Radeon HD 6670
    Current Mode: 1440 x 900 (32 bit) (60Hz)

    The DirectInput crash is suspicious. Does it always happen when running dxdiag?

    I don't have any logical explanation right now, but something obscure you can try is unplugging the second display.

  • Yeah the DirectInput crashes on both our systems for some reason. It's been like that since we got the computers. Yeah, this is a curious one.

  • User Avatar Image
    DjNDB Moderator

    EDIT: FYI: It doesn't seem to help, so no need to try it.

    One thing you can try is blocking the server it connects to when you "click to continue" in the windows firewall.
    This is entirely experimental, and might have side effects, but maybe it lets you run the game while being online. If you try it, please check if the steam achievements get registered. In theory, it's like the game being only partially offline.

    Press the Windows Key, type cmd, and confirm by pressing CTRL-SHIFT-Enter. This should open a Command line with Administrator privileges.

    Now add a rule to the windows firewall that blocks the server api.telltalegames.com the game connects to at that point:

    netsh advfirewall firewall add rule name="TWD Block API" dir="out" action="block" remoteip="184.172.42.85,184.172.42.83"

    Now try if you can start the game.

    Afterwards, delete the rule using:

    netsh advfirewall firewall delete rule name="TWD Block API"

    If it works, the rule can be further refined to only block it for WalkingDead101.exe, but for simplicity it's not included, because i don't know the path to the file on your system.

  • Having a very similar issue here. It is really frustrating as i do need internet connection while playing this game.

    My DxDiag is :
    [CODE]------------------
    System Information
    ------------------
    Time of this report: 1/5/2013, 22:40:13
    Machine name: JEKKA-PC
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
    Language: English (Regional Setting: English)
    System Manufacturer: GBT___
    System Model: GBTUACPI
    BIOS: Award Modular BIOS v6.00PG
    Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.8GHz
    Memory: 2044MB RAM
    Available OS Memory: 2044MB RAM
    Page File: 2296MB used, 2737MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 5700 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x68B8)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_25431002&REV_00
    Display Memory: 1782 MB
    Dedicated Memory: 1016 MB
    Shared Memory: 765 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: BenQ T902HDA
    Monitor Id: BNQ772B
    Native Mode: 1366 x 768(p) (59.790Hz)
    Output Type: HD15
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1151 (English)
    Driver Version: 9.2.0.0
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 9/28/2012 03:41:40, 1120768 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-2BF8-11CF-CD77-4905BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x68B8
    SubSys ID: 0x25431002
    Revision ID: 0x0000
    Driver Strong Name: oem1.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:9.2.0.0:pci\ven_1002&dev_68b8
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Card name: ATI Radeon HD 5700 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x68B8)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_25431002&REV_00
    Display Memory: 1782 MB
    Dedicated Memory: 1016 MB
    Shared Memory: 765 MB
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: R17AAC/S
    Monitor Id: LTN023F
    Native Mode: 1280 x 1024(p) (60.020Hz)
    Output Type: HD15
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1151 (English)
    Driver Version: 9.2.0.0
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 9/28/2012 03:41:40, 1120768 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-2BF8-11CF-CD77-4905BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x68B8
    SubSys ID: 0x25431002
    Revision ID: 0x0000
    Driver Strong Name: oem1.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:9.2.0.0:pci\ven_1002&dev_68b8
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Rapoo Wireless Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: USB\VID_24AE&PID_6000&REV_0100&MI_00
    Manufacturer ID: 65535
    Product ID: 65535
    Type: WDM
    Driver Name: USBAUDIO.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 7/14/2009 02:06:32, 109568 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A002&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.5924 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 8/25/2009 13:28:08, 1990304 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (HP Webcam 3100)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: USBAUDIO.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/14/2009 02:06:32, 109568 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Realtek Digital Input (Realtek High Definition Audio)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.5924 (English)
    Driver Attributes: Final Retail
    Date and Size: 8/25/2009 13:28:08, 1990304 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Microphone (Rapoo Wireless Audio)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: USBAUDIO.sys
    Driver Version: 6.01.7600.16385 (English)
    Driver Attributes: Final Retail
    Date and Size: 7/14/2009 02:06:32, 109568 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Wired Keyboard 600
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0750
    FF Driver: n/a

    Device Name: Wired Keyboard 600
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x0750
    FF Driver: n/a

    Device Name: Rapoo Wireless Audio
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x24AE, 0x6000
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x3B39
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x045E, 0x0750
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x192F, 0x0416
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 33.4 GB
    Total Space: 50.0 GB
    File System: NTFS
    Model: SAMSUNG HD502HJ ATA Device

    Drive: D:
    Free Space: 323.9 GB
    Total Space: 426.8 GB
    File System: NTFS
    Model: SAMSUNG HD502HJ ATA Device

    Drive: F:
    Model: DTSOFT Virtual CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

    Drive: E:
    Model: Optiarc DVD RW AD-7240S ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) processor Miscellaneous Registers - D158
    Device ID: PCI\VEN_8086&DEV_D158&SUBSYS_00000000&REV_11\3&13C0B0C5&0&43
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_A0021458&REV_05\3&13C0B0C5&0&D8
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B38
    Device ID: PCI\VEN_8086&DEV_3B38&SUBSYS_50041458&REV_05\3&13C0B0C5&0&EA
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50001458&REV_A5\3&13C0B0C5&0&F0
    Driver: n/a

    Name: Intel(R) processor System Control and Status Registers - D157
    Device ID: PCI\VEN_8086&DEV_D157&SUBSYS_00000000&REV_11\3&13C0B0C5&0&42
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
    Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_50011458&REV_05\3&13C0B0C5&0&E1
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B37
    Device ID: PCI\VEN_8086&DEV_3B37&SUBSYS_50041458&REV_05\3&13C0B0C5&0&E9
    Driver: n/a

    Name: GIGABYTE GBB36X Controller
    Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_B0001458&REV_02\4&2E734503&0&00E0
    Driver: n/a

    Name: Intel(R) processor Semaphore and Scratchpad Registers - D156
    Device ID: PCI\VEN_8086&DEV_D156&SUBSYS_00000000&REV_11\3&13C0B0C5&0&41
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
    Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_50011458&REV_05\3&13C0B0C5&0&E0
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B36
    Device ID: PCI\VEN_8086&DEV_3B36&SUBSYS_50041458&REV_05\3&13C0B0C5&0&E8
    Driver: n/a

    Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_03\4&1CBEE564&0&00E1
    Driver: n/a

    Name: Intel(R) processor System Management Registers - D155
    Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_00000000&REV_11\3&13C0B0C5&0&40
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B3F
    Device ID: PCI\VEN_8086&DEV_3B3F&SUBSYS_50041458&REV_05\3&13C0B0C5&0&D2
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
    Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_50061458&REV_05\3&13C0B0C5&0&EF
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA58&SUBSYS_AA581002&REV_00\4&932E434&0&0118
    Driver: n/a

    Name: Intel(R) QuickPath Interconnect - D151
    Device ID: PCI\VEN_8086&DEV_D151&SUBSYS_00000000&REV_11\3&13C0B0C5&0&81
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B3E
    Device ID: PCI\VEN_8086&DEV_3B3E&SUBSYS_50041458&REV_05\3&13C0B0C5&0&D1
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
    Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_50011458&REV_05\3&13C0B0C5&0&FB
    Driver: n/a

    Name: ATI Radeon HD 5700 Series
    Device ID: PCI\VEN_1002&DEV_68B8&SUBSYS_25431002&REV_00\4&932E434&0&0018
    Driver: n/a

    Name: Intel(R) QuickPath Interconnect - D150
    Device ID: PCI\VEN_8086&DEV_D150&SUBSYS_00000000&REV_11\3&13C0B0C5&0&80
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
    Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_50061458&REV_05\3&13C0B0C5&0&D7
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family 2 port Serial ATA Storage Controller - 3B26
    Device ID: PCI\VEN_8086&DEV_3B26&SUBSYS_B0021458&REV_05\3&13C0B0C5&0&FD
    Driver: n/a

    Name: Intel(R) processor PCI Express Root Port 1 - D138
    Device ID: PCI\VEN_8086&DEV_D138&SUBSYS_50011458&REV_11\3&13C0B0C5&0&18
    Driver: n/

  • User Avatar Image
    DjNDB Moderator

    I didn't see anything suspicious in the dxdiag.

    You can try blocking every internet connection for TWD by using a rule similar to this one. It is essential that you replace the path to the WalkingDead101.exe with the correct one on your system.

    netsh advfirewall firewall add rule name="TWD Block" dir="out" action="block" program="C:\Steam\SteamApps\common\the walking dead\WalkingDead101.exe"


    Afterwards it can later be removed with:
    netsh advfirewall firewall delete rule name="TWD Block"

  • Nope unfortunately i have the same issue. It types "Connecting" for longer, and still crashes. Can i maybe modify the host file to loop the server api.telltalegames.com to 127.0.0.1? I wonder if that will change anything?

  • Nope changing the host file did not change anything. Any other suggestions?

  • User Avatar Image
    DjNDB Moderator

    The game connects to api.telltalegames.com and meta.telltalegames.com, so you can try both in the hosts file.

Add Comment