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The Walking Dead - Episode 1 Crashes

posted by brenbell on - last edited - Viewed by 881 users

Hello! I am really excited to play The Walking Dead for the first time. However, when I start the game, the menu loads up just fine, I select episode one, the loading screen appears for a few moments, and then the game crashes with the message, "TheWalkingDead101.exe has stopped working." I have tried redownloading the game, validating the game cache on steam, redownloading my video card drives, and running as administrator as well as trying out different compatibility modes. The weirdest part is that episodes 2-5 run just fine, and I don't want to start those because I have not yet played Episode 1. All of the episodes are installed as I bought the game through Steam. This is tough guys, I really want to play this game!! :\ Thanks for helping!

7 Comments - Linear Discussion: Classic Style
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    DjNDB Moderator

    That's really weird.

    Some things you can try:
    - Disconnecting from the internet before starting the game
    - Deleting the savegame folder:
    Win Vista/7: %USERPROFILE%\Documents\Telltale Games\The Walking Dead
    XP: %USERPROFILE%\My Documents\Telltale Games\The Walking Dead


    If that doesn't work, please post your dxdiag info.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
    Windows 8: At the start screen, type in "dxdiag" and hit enter

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

  • Your suggestions seemed to work! If anything else happens, I'll let you know. Thank you for your help! :)

  • So the level loaded, but now it crashes after 5 minutes of gameplay. Here is the dxdiag info:

    ------------------
    System Information
    ------------------
    Time of this report: 1/19/2013, 15:59:31
    Machine name: BRENDEN-PC
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: HP Compaq 8710w
    BIOS: EPP runtime BIOS - Version 1.1
    Processor: Intel(R) Core(TM)2 Duo CPU T7500 @ 2.20GHz (2 CPUs), ~2.2GHz
    Memory: 4096MB RAM
    Available OS Memory: 4096MB RAM
    Page File: 2140MB used, 6048MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA Quadro FX 1600M
    Manufacturer: NVIDIA
    Chip type: Quadro FX 1600M
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_040D&SUBSYS_30C3103C&REV_A1
    Display Memory: 2287 MB
    Dedicated Memory: 495 MB
    Shared Memory: 1791 MB
    Current Mode: 1920 x 1200 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: AUO1188
    Native Mode: 1920 x 1200(p) (60.002Hz)
    Output Type: Internal
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.1090 (English)
    Driver Version: 9.18.13.1090
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 12/29/2012 05:34:47, 18054312 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-474D-11CF-CE77-CE101CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x040D
    SubSys ID: 0x30C3103C
    Revision ID: 0x00A1
    Driver Strong Name: oem36.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section008:9.18.13.1090:pci\ven_10de&dev_040d&subsys_30c3103c
    Rank Of Driver: 00E00001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (SoundMAX Integrated Digital HD Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1981&SUBSYS_103C30C3&REV_1002
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: ADIHdAud.sys
    Driver Version: 6.10.0002.5240 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/24/2008 13:25:48, 402432 bytes
    Other Files:
    Driver Provider: AnalogDevices
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (SoundMAX Integrated Digital HD Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1981&SUBSYS_103C30C3&REV_1002
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: ADIHdAud.sys
    Driver Version: 6.10.0002.5240 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/24/2008 13:25:48, 402432 bytes
    Other Files:
    Driver Provider: AnalogDevices
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (SoundMAX Integrated Digital HD Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: ADIHdAud.sys
    Driver Version: 6.10.0002.5240 (English)
    Driver Attributes: Final Retail
    Date and Size: 4/24/2008 13:25:48, 402432 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line In (SoundMAX Integrated Digital HD Audio)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: ADIHdAud.sys
    Driver Version: 6.10.0002.5240 (English)
    Driver Attributes: Final Retail
    Date and Size: 4/24/2008 13:25:48, 402432 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: HP Quick Launch Buttons 64
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x3647, 0x0001
    FF Driver: n/a

    Device Name: Bluetooth Remote Control HID Device
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0xFFFE, 0xFFFE
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2831
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
    | Matching Device ID: *pnp0303
    | Upper Filters: HpqKbFiltr
    | Service: i8042prt
    |
    + HID Keyboard Device
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Synaptics PS/2 Port TouchPad
    | Matching Device ID: *syn012f
    | Upper Filters: SynTP
    | Service: i8042prt
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 231.3 GB
    Total Space: 305.1 GB
    File System: NTFS
    Model: TOSHIBA MK3261GSYN ATA Device

    Drive: D:
    Model: HL-DT-ST DVD-ROM GDR-D10N ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Mobile Intel(R) PM965/GM965/GL960/GS965 Express Processor to DRAM Controller - 2A00
    Device ID: PCI\VEN_8086&DEV_2A00&SUBSYS_30C3103C&REV_0C\3&33FD14CA&0&00
    Driver: n/a

    Name: Intel(R) ICH8 Family USB Universal Host Controller - 2835
    Device ID: PCI\VEN_8086&DEV_2835&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&D1
    Driver: n/a

    Name: Intel(R) 82566MM Gigabit Network Connection
    Device ID: PCI\VEN_8086&DEV_1049&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&C8
    Driver: n/a

    Name: NVIDIA Quadro FX 1600M
    Device ID: PCI\VEN_10DE&DEV_040D&SUBSYS_30C3103C&REV_A1\4&6298962&0&0008
    Driver: n/a

    Name: Intel(R) ICH8M Ultra ATA Storage Controllers - 2850
    Device ID: PCI\VEN_8086&DEV_2850&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&F9
    Driver: n/a

    Name: Intel(R) ICH8 Family USB Universal Host Controller - 2834
    Device ID: PCI\VEN_8086&DEV_2834&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&D0
    Driver: n/a

    Name: Ricoh xD-Picture Card Controller
    Device ID: PCI\VEN_1180&DEV_0852&SUBSYS_30C3103C&REV_10\4&3577493A&0&36F0
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_284B&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&D8
    Driver: n/a

    Name: Intel(R) ICH8 Family USB Universal Host Controller - 2832
    Device ID: PCI\VEN_8086&DEV_2832&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&EA
    Driver: n/a

    Name: Ricoh SD/MMC Host Controller
    Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_30C3103C&REV_10\4&3577493A&0&34F0
    Driver: n/a

    Name: Intel(R) ICH8 Family PCI Express Root Port 5 - 2847
    Device ID: PCI\VEN_8086&DEV_2847&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&E4
    Driver: n/a

    Name: Intel(R) ICH8 Family USB Universal Host Controller - 2831
    Device ID: PCI\VEN_8086&DEV_2831&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&E9
    Driver: n/a

    Name: Ricoh 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_30C3103C&REV_03\4&3577493A&0&32F0
    Driver: n/a

    Name: Intel(R) ICH8 Family PCI Express Root Port 2 - 2841
    Device ID: PCI\VEN_8086&DEV_2841&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&E1
    Driver: n/a

    Name: Intel(R) ICH8 Family USB Universal Host Controller - 2830
    Device ID: PCI\VEN_8086&DEV_2830&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&E8
    Driver: n/a

    Name: SDA Standard Compliant SD Host Controller
    Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_30C3103C&REV_20\4&3577493A&0&33F0
    Driver: n/a

    Name: Intel(R) ICH8 Family PCI Express Root Port 1 - 283F
    Device ID: PCI\VEN_8086&DEV_283F&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&E0
    Driver: n/a

    Name: Standard AHCI 1.0 Serial ATA Controller
    Device ID: PCI\VEN_8086&DEV_2829&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&FA
    Driver: n/a

    Name: Ricoh Memory Stick Controller
    Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_30C3103C&REV_10\4&3577493A&0&35F0
    Driver: n/a

    Name: Intel(R) Wireless WiFi Link 4965AGN
    Device ID: PCI\VEN_8086&DEV_4229&SUBSYS_11008086&REV_61\4&72FB96&0&00E1
    Driver: n/a

    Name: Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A
    Device ID: PCI\VEN_8086&DEV_283A&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&D7
    Driver: n/a

    Name: Intel(R) ICH8M-E LPC Interface Controller - 2811
    Device ID: PCI\VEN_8086&DEV_2811&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&F8
    Driver: n/a

    Name: Ricoh R/RL/5C476(II) or Compatible CardBus Controller
    Device ID: PCI\VEN_1180&DEV_0476&SUBSYS_30C3103C&REV_B9\4&3577493A&0&31F0
    Driver: n/a

    Name: Mobile Intel(R) PM965/GM965/GL960/GS965 Express PCI Express Root Port - 2A01
    Device ID: PCI\VEN_8086&DEV_2A01&SUBSYS_30C3103C&REV_0C\3&33FD14CA&0&08
    Driver: n/a

    Name: Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
    Device ID: PCI\VEN_8086&DEV_2836&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&EF
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_30C3103C&REV_F3\3&33FD14CA&0&F0
    Driver: n/a

    Name: Ricoh R/RL/5C476(II) or Compatible CardBus Controller
    Device ID: PCI\VEN_1180&DEV_0476&SUBSYS_30C3103C&REV_B9\4&3577493A&0&30F0
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG-2 Video Stream Analyzer,0x002000

  • User Avatar Image
    DjNDB Moderator

    @brenbell said: So the level loaded, but now it crashes after 5 minutes of gameplay.


    Which of the earlier suggestions helped?

    Please try setting all in-game graphics settings to lowest/off.

  • Actually neither solution works after trying again. Changing the graphics quality does not solve the problem either. Episode 1 will not start at all unless the Internet is off, and it only gets to the title before crashing if I delete the save data at /documents/tell tale games/The Walking Dead.

    The most recent time I tried this, I actually got a blue screen error from Windows. I was not able to read all of it, but it said that the "Video Memory Manager" was not functioning correctly or something of that nature. I'm sad that I haven't been able to play yet :(

  • User Avatar Image
    DjNDB Moderator

    Notebooks are sometimes difficult with games.
    Some of it could be an incompatibility with your integrated graphics chip.

    The blue screen is very suspicious though, and could mean faulty drivers or hardware.

    You can try if running it during a clean boot helps.

    You can also try if you can find a BIOS update for your specific notebook model on the HP site.

    Do you also have crashes with other 3D Games?

    Booting clean in Windows Vista / 7:
    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Selective Startup
    3. Uncheck Load Startup Items
    4. Select the Services tab
    5. Check Hide all Microsoft services
    6. Click Disable all
    7. If running the game on Steam, re-check the "Steam Client Service"
    8. Click on OK
    9. Click Restart.
    10. After reboot, run the game to see if it works.

    After performing the necessary steps, restore your settings by doing the following:

    1. Click Start --> Type msconfig --> Press Enter
    2. On the General tab, choose Normal Startup
    3. Click Ok
    4. Click Yes, when asked to restart your computer

  • I actually have had problems with other 3D games giving me blue screen errors and the like, and I did try the clean boot but it did not fix the problem. I think you are right that the problem lies in the notebook and not the games...

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