I bought the entire package from steam, and am now 10 hours in near the end of episode 4. Today when I started the game there was a brief update, and now it just says NEW GAME when I go to play...all my previous save not there. Now they are all still in the documents/telltale folder, but not recognized. I've tried what some have suggested and copied the prefs.prop from documents/telltale games into various other directories (that prefs.prop was the only one I could locate).
So is there any hope of getting the game to recognize my saves? I don't have the patience to replay all four episodes to see the fifth. Frankly I'm so angry about this it makes me sick. I just told a bunch of friends how great this game is, and now this.