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No Download Button

posted by Anonymous on - last edited - Viewed by 1.2K users

I bought Out from Boneville and did the findmyorder.com thing. It found my order with no problem, but there was no download button on the screen. So I don't really even have the game yet, even though I own it. Weird.

Anyone have a clue what to do here?

16 Comments - Linear Discussion: Classic Style
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    Anonymous

    I have the same problem, the only button it shows is called "Finish" and it just closes the window

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    Anonymous

    Hi,

    First, it's important to note that the version that you download from our site, and the version you download after purchasing are essentially the same. So, if you need to download the game you can do so by clicking here.

    The finish button is displayed when the system assumes that you have already downloaded and installed the game. If this is not the case, try downloading and installing the game by using the link above, then try clicking on the "Finish" button once again through the findmyorder.com link.

    Please let me know if this helps.

    Troy

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    Anonymous

    No dice,
    It's already downloaded... there's just no product key so i can't buy the full version.

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    Anonymous

    I'm slightly confused. You say that you can't buy the full version, yet your post above indicates you already have purchased it. Can you clarify?

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    Anonymous

    My bad, i guess i wasn't clear
    I just assumed there was a full version link i could download from, and not just through the demo version that used to purchase the Bone Game. Clearly there is not, unfortunately this does little to remedy my problem, as i have no registration key... i have an order number and confirmation e-mail and everything, but no key. Is there somewhere i should have collected it?

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    Anonymous

    Just sent you an email. Let's try to get this sorted out, then we'll post our findings back on the forum.

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    Anonymous

    i have replied via e-mail

  • I think I have the same problem. I've purchased the game through the demo version, but it never game me a key. Underneath the blue "Finish" button on the Findmyorder page, it says this:

    [quote]Click on the begin download button to download your product.

    Serial Number: None

    Subscription Key/Unlock Code: None [/quote]

    There is no download button either. Not that I need it because the game is essentially already on my computer. I just can't unlock it even though I just paid for it.

    Hmmm... I'm going to try those red "Customer service" words at the top of the Bone startup screen and see about getting my key re-issued. That's the only thing I can think of that might solve this. But I really don't know why it didn't give me a key to start out with.

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    Anonymous

    clearly, we have the same problem.

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    Anonymous

    [quote]Hmmm... I'm going to try those red "Customer service" words at the top of the Bone startup screen and see about getting my key re-issued. That's the only thing I can think of that might solve this. But I really don't know why it didn't give me a key to start out with.[/quote]

    Thanks so much for mentioning this-- I don't know if it helped you at all, but it worked perfectly for me. I never got a serial number either.

    But, just one click on that red 'Customer Service' text, and a quick enter of my order number and password, and everything was suddenly perfect! Still, I'd like to know what my serial key actually -is-...

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