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Can't get the game to work

posted by OniOfPIe on - last edited - Viewed by 1.6K users

I have browsed the forums for a while now, I can't find a solution. I launch the game, it gets to loading, and crashes. I have a ATI Radeon graphics card, so it should run it just fine, If I can run ARMA II, I should be able to run a poker game. I need help, please respond fast.

78 Comments - Linear Discussion: Classic Style
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    DjNDB Moderator

    @torbinator99 said: What about me?
    Event viewer:
    Name van toepassing met fout: PokerNight2.exe, versie: 2013.4.24.22527, tijdstempel: 0x51788caf
    Name module met error: DINPUT8.dll, versie: 6.2.9200.16384, tijdstempel: 0x5010a805
    Uitzonderingscode: 0xc0000005
    Foutmarge: 0x0000ff7f



    It should work if you unplug all non essential usb devices, especially gamepads/joysticks.

  • I need some help, too. I've tried pretty much everything I can do, yet nothing has worked. It gets to the loading screen and quits before anything happens. Really frustrating.

    Here's an information dump:

    ------------------
    System Information
    ------------------
    Time of this report: 5/1/2013, 15:22:07
    Machine name: CRAWLER-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.130318-1532)
    Language: English (Regional Setting: English)
    System Manufacturer: Acer
    System Model: JV50TR
    BIOS: Ver 1.00PARTTBL]
    Processor: AMD Turion(tm) II Dual-Core Mobile M500 (2 CPUs), ~2.2GHz
    Memory: 4096MB RAM
    Available OS Memory: 4094MB RAM
    Page File: 3102MB used, 5084MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Mobility Radeon HD 4570
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI display adapter (0x9553)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9553&SUBSYS_02931025&REV_00
    Display Memory: 2297 MB
    Dedicated Memory: 506 MB
    Shared Memory: 1791 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: SEC4141
    Native Mode: 1366 x 768(p) (59.998Hz)
    Output Type: Internal
    Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.14.0010.0678 (English)
    Driver Version: 8.634.0.0
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 7/29/2009 23:43:14, 4059648 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-D613-11CF-3371-9922A1C2C535}
    Vendor ID: 0x1002
    Device ID: 0x9553
    SubSys ID: 0x02931025
    Revision ID: 0x0000
    Driver Strong Name: oem3.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_M9x:8.634.0.0:pci\ven_1002&dev_9553&subsys_02931025
    Rank Of Driver: 00E60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250293&REV_1002
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.5911 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 8/5/2009 18:46:38, 1974944 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250293&REV_1002
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.5911 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 8/5/2009 18:46:38, 1974944 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.5911 (English)
    Driver Attributes: Final Retail
    Date and Size: 8/5/2009 18:46:38, 1974944 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x1002, 0x4397
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Launch Manager
    | Matching Device ID: *pnp0303
    | Upper Filters: DKbFltr
    | Service: i8042prt
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Alps Pointing-device
    | Matching Device ID: *pnp0f13
    | Upper Filters: ApfiltrService
    | Service: i8042prt
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC051
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 29.9 GB
    Total Space: 293.1 GB
    File System: NTFS
    Model: Hitachi HTS545032B9A300 SATA Disk Device

    Drive: D:
    Model: Optiarc DVD RW AD-7580S SATA CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: PCI Express standard Root Port
    Device ID: PCI\VEN_1022&DEV_9606&SUBSYS_02931025&REV_00\3&2411E6FE&1&30
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&2411E6FE&1&C0
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_02931025&REV_00\3&2411E6FE&1&9A
    Driver: n/a

    Name: PCI Express standard Root Port
    Device ID: PCI\VEN_1022&DEV_9604&SUBSYS_02931025&REV_00\3&2411E6FE&1&20
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA38&SUBSYS_02931025&REV_00\4&249AEF23&0&0110
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_02931025&REV_00\3&2411E6FE&1&92
    Driver: n/a

    Name: PCI Express standard Root Port
    Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_02931025&REV_00\3&2411E6FE&1&10
    Driver: n/a

    Name: ATI Mobility Radeon HD 4570
    Device ID: PCI\VEN_1002&DEV_9553&SUBSYS_02931025&REV_00\4&249AEF23&0&0010
    Driver: n/a

    Name: AMD SATA Controller
    Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_02931025&REV_00\3&2411E6FE&1&88
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_9601&SUBSYS_02931025&REV_00\3&2411E6FE&1&00
    Driver: n/a

    Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_02931025&REV_00\3&2411E6FE&1&A3
    Driver: n/a

    Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_02931025&REV_3C\3&2411E6FE&1&A0
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&2411E6FE&1&C4
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_02931025&REV_00\3&2411E6FE&1&99
    Driver: n/a

    Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&2411E6FE&1&A4
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&2411E6FE&1&C3
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_02931025&REV_00\3&2411E6FE&1&91
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_02931025&REV_00\3&2411E6FE&1&A2
    Driver: n/a

    Name: Atheros AR5B93 Wireless Network Adapter
    Device ID: PCI\VEN_168C&DEV_002A&SUBSYS_03061A32&REV_01\4&25CDB67A&0&0030
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&2411E6FE&1&C2
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_02931025&REV_00\3&2411E6FE&1&98
    Driver: n/a

    Name: Broadcom NetLink (TM) Gigabit Ethernet
    Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_02071025&REV_10\206A8AFFFE21C7CD00
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&2411E6FE&1&C1
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_02931025&REV_00\3&2411E6FE&1&90
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8081.0709
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
    RealPlayer Video Filter,0x00200000,1,1,rdsf3260.dll,
    CyberLink TimeStretch Filter(HomeNetwork),0x00200000,1,1,clauts.ax,
    ATI Ticker,0x00200000,0,1,Ticker.ax,
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16905
    CyberLink DVD Navigator (PLAYMV),0x00200000,0,3,CLNavX.ax,
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16905
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16905
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
    CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
    Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16905
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    SlideShow,0x00200000,0,1,SlideShow.ax,
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16905
    MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16905
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
    CL_EVRWindow,0x00200000,0,0,CLEvr.dll,
    CyberLink WMV/WMA Demultiplexer,0x00600000,1,2,CLWMFDemux.ax,
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16905
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16905
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16905
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16905
    File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709
    CyberLink Tzan Filter (PLAYMV),0x00200000,1,1,CLTzan.ax,
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
    CyberLink Video/SP Decoder (PLAYMV),0x00200000,2,3,CLVsd.ax,
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
    CyberLink Audio Effect (PLAYMV),0x00200000,1,1,CLAudFx.ax,
    MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
    File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16905
    MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16905
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16905
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
    CyberLink Audio Decoder (PLAYMV),0x00200800,1,1,Claud.ax,
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
    RealPlayer Transcode Filter,0x00600000,0,0,rdsf3260.dll,
    CyberLink Push-Mode CLStream (cURL),0x00200000,0,1,CLStream(MultiLib).ax,
    CyberLink Demultiplexer(Scramble),0x00200000,1,0,CLDemuxer.ax,
    CyberLink Push-Mode CLStream,0x00200000,0,1,CLStream(PushMode).ax,
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16867
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16905
    RealPlayer Audio Filter,0x00200000,1,1,rdsf3260.dll,
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16905
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16905
    Cyberlink Streamming Filter,0x00200000,0,1,CLStream.ax,
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16905
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16905
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16905
    CyberLink SAC Video Decoder,0x00200000,2,3,CLVSD.ax,
    CyberLink Audio Decoder,0x00200000,1,1,CLAud61.ax,
    CyberLink Line21 Decoder (PLAYMV),0x00200000,0,2,CLLine21.ax,
    CyberLink Audio Spectrum Analyzer (HomeNetwork),0x00200000,1,1,CLAudSpa.ax,
    CyberLink TimeStretch Filter (PLAYMV),0x00200000,1,1,clauts.ax,
    Cyberlink SubTitle (PMV),0x00200000,1,1,CLSubTitle.ax,
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
    BDA MPEG2 Transp

  • Crallium

    I did some checking this is an Acer 5542g laptop correct?
    Your graphics card drivers are quite old so this could be a problem. I would recommend downloading the new ones from AMD here http://support.amd.com/us/psearch/Pages/psearch.aspx?type=2.4.2&product=2.4.2.3.31&contentType=GPU+Download+Detail&ostype=Windows+7+-+64-Bit+Edition&keywords=&items=20

    It will probably have some issues since its at very minimum of 512 video ram and a laptop chipset. So I am not sure if it will work but its worth a shot.

    Also I see that you do not have Windows 7 SP1 installed. Check this out http://windows.microsoft.com/en-US/windows7/install-windows-7-service-pack-1# on how to install it. This might also help compatibility but mostly it has security patches from Microsoft and should be installed unless you have a specific reason not to install it.

  • I am not able to launch this game. Since the release i am getting an Direct3D Error. Updating/Reparing DirectX doesnt help, unplugging all USB Devices doesnt help, compatibility mode doesnt help, Run as Admin doesnt help. I am daily watching the Community Discussions on Steam to find a possible solution but until now i cant get this game working. Now i searching here for help so i didnt just wasted 5€ Here is my dxdiag log:

    ------------------
    System Information
    ------------------
    Time of this report: 5/2/2013, 20:00:57
    Machine name: PATRICK
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
    Language: German (Regional Setting: German)
    System Manufacturer: MSI
    System Model: MS-7599
    BIOS: Default System BIOS
    Processor: AMD Phenom(tm) II X4 955 Processor (4 CPUs), ~3.6GHz
    Memory: 8192MB RAM
    Available OS Memory: 8192MB RAM
    Page File: 3417MB used, 12962MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 670
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 670
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1189&SUBSYS_84051043&REV_A1
    Display Memory: 4042 MB
    Dedicated Memory: 1994 MB
    Shared Memory: 2047 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: PnP-Monitor (Standard)
    Monitor Model: SAMSUNG
    Monitor Id: SAM0678
    Native Mode: 1360 x 768(p) (60.015Hz)
    Output Type: HDMI
    Monitor Name: PnP-Monitor (Standard)
    Monitor Model: E2250
    Monitor Id: GSM578D
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.1422 (English)
    Driver Version: 9.18.13.1422
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 3/15/2013 07:53:06, 17990800 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-52C9-11CF-7D76-08A41CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x1189
    SubSys ID: 0x84051043
    Revision ID: 0x00A1
    Driver Strong Name: oem176.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section062:9.18.13.1422:pci\ven_10de&dev_1189
    Rank Of Driver: 00E02001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Card name: NVIDIA GeForce GTX 670
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 670
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1189&SUBSYS_84051043&REV_A1
    Display Memory: 4042 MB
    Dedicated Memory: 1994 MB
    Shared Memory: 2047 MB
    Current Mode: 1680 x 1050 (32 bit) (59Hz)
    Monitor Name: PnP-Monitor (Standard)
    Monitor Model: VW222
    Monitor Id: ACI22A2
    Native Mode: 1680 x 1050(p) (59.954Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.1422 (English)
    Driver Version: 9.18.13.1422
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 3/15/2013 07:53:06, 17990800 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-52C9-11CF-7D76-08A41CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x1189
    SubSys ID: 0x84051043
    Revision ID: 0x00A1
    Driver Strong Name: oem176.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section062:9.18.13.1422:pci\ven_10de&dev_1189
    Rank Of Driver: 00E02001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Lautsprecher (ASUS Xonar DG Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_84671043&REV_00
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: cmudaxp.sys
    Driver Version: 5.12.0001.0008 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/10/2011 09:44:16, 2725376 bytes
    Other Files:
    Driver Provider: ASUSTeK
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: SAMSUNG-1 (NVIDIA High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0040&SUBSYS_10438405&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: nvhda64v.sys
    Driver Version: 1.03.0023.0001 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 12/19/2012 07:41:52, 194488 bytes
    Other Files:
    Driver Provider: NVIDIA Corporation
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: S/PDIF Pass-through Device (ASUS Xonar DG Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: PCI\VEN_13F6&DEV_8788&SUBSYS_84671043&REV_00
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: cmudaxp.sys
    Driver Version: 5.12.0001.0008 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/10/2011 09:44:16, 2725376 bytes
    Other Files:
    Driver Provider: ASUSTeK
    HW Accel Level: Basic

  • User Avatar Image
    DjNDB Moderator

    @Blaze241 said: I am not able to launch this game. Since the release i am getting an Direct3D Error. Updating/Reparing DirectX doesnt help, unplugging all USB Devices doesnt help, compatibility mode doesnt help, Run as Admin doesnt help. I am daily watching the Community Discussions on Steam to find a possible solution but until now i cant get this game working. Now i searching here for help so i didnt just wasted 5€



    Direct3D errors are usually graphics related in some way.
    You could try if unplugging your additional displays changes something.

  • @DjNDB said: Direct3D errors are usually graphics related in some way.
    You could try if unplugging your additional displays changes something.



    I... thank you. I never thoughed that this game handle it that i am duplicating my mainscreen on my televsion (i am using it for steam big picture) This is the first game of over 200 Steamgames which cant handle it...

  • Quite illogical, I got it finally started once today when I unplugged my Logitech USB webcam, HP USB printer, Kingston USB sd card reader.

    Then I tried plugging in those one at a time and it crashed at Poker Night 2's startup every time with every connection.

    However, the thing that makes it the most strange is that when I again unplugged all USB devices, it crashed also then at the loading screen.

    So still not able to play the game, but I will continue investigating as no patch has been made available to fix this yet. :)

  • User Avatar Image
    DjNDB Moderator

    @P-Dude
    @Notnikuman
    @Kolzig
    @Crallium
    @And everyone else with the ntdll.dll error

    I found something promising i would like to check.

    Please open the Steam client. In the menu select "help/system information".
    Right click on the information it shows and select "select all".
    Right click again and select "copy".
    Finally paste the results into a reply message in this thread by pressing CTRL-V.
    It contains a section "Installed software", which might have sensitive entries, so feel free to redact them.

  • Well here goes my long list:

    Processor Information:
    Vendor: GenuineIntel
    Speed: 2400 Mhz
    4 logical processors
    4 physical processors
    HyperThreading: Unsupported
    FCMOV: Supported
    SSE2: Supported
    SSE3: Supported
    SSSE3: Supported
    SSE4a: Unsupported
    SSE41: Unsupported
    SSE42: Unsupported

    Network Information:
    Network Speed:

    Operating System Version:
    Windows Vista (64 bit)
    NTFS: Supported
    Crypto Provider Codes: Supported 311 0x0 0x0 0x0

    Video Card:
    Driver: NVIDIA GeForce GTX 560

    DirectX Driver Name: nvd3dum.dll
    Driver Version: 9.18.13.1422
    DirectX Driver Version: 9.18.13.1422
    Driver Date: 14 Mar 2013
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 59 Hz
    DirectX Card: NVIDIA GeForce GTX 560
    VendorID: 0x10de
    DeviceID: 0x1201
    Number of Monitors: 1
    Number of Logical Video Cards: 1
    No SLI or Crossfire Detected
    Primary Display Resolution: 1920 x 1200
    Desktop Resolution: 1920 x 1200
    Primary Display Size: 26.65" x 16.65" (31.42" diag)
    67.7cm x 42.3cm (79.8cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 1023 MB
    Supported MSAA Modes: 2x 4x 8x

    Sound card:
    Audio device: Speakers (2- High Definition Au

    Memory:
    RAM: 4095 Mb

    Miscellaneous:
    UI Language: English
    Microphone: Not set
    Media Type: DVD
    Total Hard Disk Space Available: 2775645 Mb
    Largest Free Hard Disk Block: 53439 Mb
    OS Install Date: tammi 01 2011
    Game Controller: None detected

    Installed software:
    AaAaAA!!! - A Reckless Disregard for Gravity
    ABC Amber Nokia Converter
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader XI (11.0.02)
    Alan Wake's American Nightmare
    Amazon Kindle
    Angry Birds Space
    Another World 1.1c
    Apple Mobile Device Support
    Apple Software Update
    Applen ohjelmatuki
    ArcSoft MediaConverter 8
    Armed and Dangerous
    Assetto Corsa - Technology Preview version 0.9.9
    ASUSUpdate
    Atom Zombie Smasher
    Autonomous Prototype
    AVG 2013
    Batman: Arkham City GOTY
    Bioforge
    BioShock
    BioShock 2
    BioShock Infinite
    Black Lake Prototype
    Blade Runner
    Blood II: The Chosen
    Bonjour
    Botanicula
    Box Sync (64 bit)
    Braid
    BRAZEN Prototype
    calibre
    Call of Cthulhu: Dark Corners of the Earth
    Cave Story+
    CCleaner
    CDex - Open Source Digital Audio CD Extractor
    Comical 0.8
    Costume Quest
    Costume Quest Prototype
    Craving Explorer Version 1.2.0-en
    Crayon Physics Deluxe
    Crysis® 2
    Da New Guys version 1.0
    Death Rally
    Death Rally for Windows
    Dig-N-Rig version 1.0
    Doom 3 BFG Edition
    DoomRL version 0.9.9.6
    Dual-Core Optimizer
    EaseUS Partition Master 9.2.1 Home Edition
    Elasto Mania
    Elfsquad7
    FileZilla Client 3.6.0.2
    foobar2000 v1.2.3
    FTL: Faster Than Light
    Futuremark SystemInfo
    Gears of War
    Geeks3D.com FurMark 1.9.2
    Gemini Rue
    Geometry Wars: Retro Evolved
    Giana Sisters: Twisted Dreams
    Gish
    GOG.com Downloader version 3.4.8
    GOG.com Shogo
    Google Drive
    Google Earth
    Google Talk Plugin
    Google Update Helper
    Grand Theft Auto
    Hack n Slash Prototype
    Half-Life
    Halo 2 for Windows Vista
    HandBrake 0.9.6
    Happy Song Prototype
    Heretic II
    Hideman
    Home
    Hotline Miami
    ImgBurn
    In Cold Blood
    Intel(R) Solid-State Drive Toolbox
    Iron Brigade
    iTunes
    Japanese Fonts Support For Adobe Reader X
    Java 7 Update 21
    Java Auto Updater
    Java(TM) 6 Update 31
    Karateka
    KeePass Password Safe 1.25
    Knytt Underground 1.0
    Kyodai Mahjongg 2006 v1.42
    La-Mulana
    Larry
    Legend of Grimrock
    LillyLookingThrough version 1.1
    Little Big Adventure
    Little Inferno
    Logitech Harmony Remote Software 7
    Logitech Vid HD
    Logitech Webcam Software
    Lone Survivor
    Lucidity
    MagicDisc 2.7.106
    Malwarebytes Anti-Malware version 1.70.0.1100
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft Games for Windows - LIVE Redistributable
    Microsoft Games for Windows Marketplace
    Microsoft Halo
    Microsoft Office Professional Plus 2013 - en-us
    Microsoft Silverlight
    Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Xbox 360 Accessories 1.2
    Microsoft XNA Framework Redistributable 3.1
    Microsoft XNA Framework Redistributable 4.0
    MINERVA: Metastasis
    Miranda IM 0.9.44
    Monkey Island™ Special Edition Collection
    Mozilla Firefox 20.0.1 (x86 en-US)
    Mozilla Maintenance Service
    Mozilla Thunderbird (6.0)
    Mr Smoozles Goes Nutso version 1.6
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    My MP4Box GUI 0.6.0.6
    Need for Speed™ The Run
    netKar PRO v1.3
    NightSky
    Nitronic Rush (2012-12-21 .2) version 20121221.1
    NVIDIA 3D Vision Controller Driver 314.22
    NVIDIA 3D Vision Driver 314.22
    NVIDIA Control Panel 314.22
    NVIDIA Graphics Driver 314.22
    NVIDIA HD Audio Driver 1.3.23.1
    NVIDIA Install Application
    NVIDIA PhysX
    NVIDIA PhysX System Software 9.12.1031
    NVIDIA Stereoscopic 3D Driver
    NVIDIA Update 1.12.12
    NVIDIA Update Components
    Office 15 Click-to-Run Extensibility Component
    Office 15 Click-to-Run Licensing Component
    Office 15 Click-to-Run Localization Component
    One Unit Whole Blood
    OpenAL
    Opera 12.15
    Osada
    Paint.NET v3.5.10
    Picasa 3
    Poker Night 2
    Poker Night at the Inventory
    Proun
    Psychonauts
    Puzzle Agent 2
    Quake Live Mozilla Plugin
    QuickTime
    Rag Doll Kung Fu
    RAGE
    Rapture3D 2.4.9 Game
    Recuva
    Remote Control USB Driver
    Renesas Electronics USB 3.0 Host Controller Driver
    ResidualVM 0.1.1
    Running with rifles Demo version 0.4
    Samorost 2
    ScummVM 1.5.0
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
    Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
    Shogo - Mobile Armor Division
    SiN
    SiN Episodes: Emergence
    Skype™ 6.1
    Smart Defrag 2
    Sonic CD
    SONIC THE HEDGEHOG 4 Episode I
    SopCast 3.5.0
    Source SDK
    Source SDK Base 2007
    Spacebase DF-9 Prototype
    Spheres Of Chaos (remove only)
    Stacking
    Star Wars Republic Commando
    Steam
    Super Crate Box
    Super Hexagon
    Super Meat Boy
    The Binding Of Isaac
    The Cave
    The Secret of Monkey Island: Special Edition
    The White Birch Prototype
    Time Commando
    Transmission-Qt
    Trine
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2600217)
    Visual Studio 2008 x64 Redistributables
    Visual Studio 2010 x64 Redistributables
    VLC media player 2.0.5
    Voxatron 0.2.5
    VVVVVV
    WBFS Manager 3.0
    Win7codecs
    Windosill
    Windows Live ID Sign-in Assistant
    Windows Media Player Firefox Plugin
    Wings 2 v1.3.0
    WinRAR 4.01 (64-bit)
    World of Goo
    x64 Components v4.0.5
    XCOM: Enemy Unknown Demo
    XnView 1.98.1
    zeckensack's Glide wrapper (remove only)
    Zero Assumption Recovery Version 9

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