Ok, so I have a preexisting shift account. It's linked to my steam account. I was online when playing. I have the Steam achievement for getting the Necronomicron from Ash. I have gone to the bounties page and clicked the Necronomicron and then clicked download.
I have no message under shift codes for receiving the head. When I check in game it's not in the list of available heads.
I have tried downloading the head while both games are running. When only PN2 is running. When PN2 is running and I'm signed into the shift website. I have tried clicking Okay instead of download. I have tried every possible combination I can think of trying. I've done each one half a dozen times, more for some.
Still no head. What do I have to do? It's very frustrating.
We're having the same issue on a second steam account with the Mechromancer bunny head. Both won this morning.