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Orders placed on April 26 still haven't shipped.

posted by pokemega32 on - last edited - Viewed by 311 users

Hi. I placed two orders on April 26 and both of them still say "Your order is being processed and will ship soon. Please check back later for shipping info."

How long does it usually take until an order gets shipped?

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    Macfly77 Moderator

    Let me start by saying that I'm only a moderator and therefore can not track your order.
    However, here's the answer I've given before to Telltale Store customers with a similar question.
    @Macfly77 said: things might have changed, but in the past, the order status was not always updated in a timely fashion. It wasn't rare fo me to have the item(s) in my hands before the order status changed to "Shipped" (an order I received over four years ago still says "Your order has been submitted to our warehouse and will ship soon. Please check back later for shipping info.").
    Finally, the last two people I gave that answer to received their package one and two days after my reply. I'm not saying that my post had anything to do with it, but you have to admit that it's one heck of a coincidence! ;)

  • I'm wondering if Pokemega got their order yet, cause I bought something last week and it still hasn't arrived. I thought Telltale used to have quicker shipping, has something changed? That is pretty crazy with getting the order before it says shipped, though. I also strangely never got an email confirming my order and had to look it up in my past purchases to see when I'd actually placed it.

    EDIT: Well, look at that. A day later it gets here and still says it hasn't shipped. That's a pretty interesting coincidence.

  • @Hiroshi Mishima said: I'm wondering if Pokemega got their order yet,



    I haven't. It currently says "Your order has been submitted to our warehouse and will ship soon. Please check back later for shipping info."

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