User Avatar Image

File is damaged or corrupted

posted by Naterkix on - last edited - Viewed by 240 users

Every time I download the game (Mac version) and open the .dmg file and drag it to the applications folder, I get an error saying "TheWalkingDead is damaged and can't be opened. You should move it to the trash." I've redownloaded four different times even making sure nothing else is running and I still get the error. I've got OSX 10.8.3 which is above the requirements and plenty of space. Anyone know what's up?

3 Comments - Linear Discussion: Classic Style
  • I ran that support data program if that will help at all. I attached that .zip file to this post since I didn't seem to be able to add it when I tried to edit the other post.

  • User Avatar Image
    DjNDB Moderator

    This should help:

    @MattP said: To fix this issue you will need to disable Gatekeeper. To do this, click the Apple logo on the top toolbar and select System Preferences. Now select Security. If the padlock in the bottom left corner of this screen is not open, click on it. You will now see 3 options for downloaded applications, they are: Mac Store, Mac Store and identified developers, and Anywhere. Please select Anywhere and then confirm your selection. Once this is done, please attempt to download the installer from our website. You should no longer see the damaged file messaging.

  • Thanks for the help to both you and whoever MattP is. It worked and as an added bonus I don't need to right-click and select Open to open other things downloaded from the Internet anymore.

Add Comment