User Avatar Image

Poker Night at the Inventory - Mac Crash Info

posted by DesertMaus on - last edited - Viewed by 3.5K users

[UPDATE 3-27-2013]
Steam just posted a client update, now running steam client:
Steam API v012, Updated 3-25-2013, Package Version 1364340477 / 1364340477

This has not resolved the issue, so this leaves me to believe it was the Apple/Mac OS-X update from
10.8.2 --> 10.8.3 released March 14th 2013...

---------
@Mr Fist said: New post comin' up.

"the game suddenly quits before a new hand is dealt. I've tried doing many graphic configurations as I could but nothing works."

Anyone?

Looks like the latest Steam OR maybe OS-X update did in fact do something.

I am experiencing the same exact problem. Happens in the same spot as this post, just after your hand is dealt and the host says, "Tonights steaks will be ten-thousand dollars" within a few milliseconds, BAM closes out with an Apple debug report. However, if you hit SPACEBAR just before that is said, I can cruise around all the goodies, change tables, card deck styles etc, but when clicking back, just as the music is about to kick in BAM.

Versions:
1) Mac OS-X 10.8.3 Updated 3-16-2013
2) Steam API v012, Updated 3-15-2013, Package Version 1363394288 / 13633954288

* Seems to be after Apple OS-X 10.8.3 update or Steam Update
* Ran Steam Cache checker, returned without error
* Completely removed from Steam Library and double checked local file system, all files gone - Then re-downloaded
* Tried all video resolutions including full screen and windowed
* Changed sound output settings system-wide to use external headphones or bluetooth headphones.


Crash Report:
If I look at the crash report directly or open 'Console' to load a ReportedCrash. there is a lot of debug information.

-----------------------------------------------------------------------------------------
Crashed Thread: 0 MainThrd Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

VM Regions Near 0:
__PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Users/USER/Library/Application Support/Steam/*/CelebrityPoker.app/Contents/MacOS/CelebrityPoker

__TEXT 0000000000001000-0000000000002000 [ 4K] r-x/rwx SM=COW /Users/USER/Library/Application Support/Steam/*/CelebrityPoker.app/Contents/MacOS/CelebrityPoker

Thread 0 Crashed:: MainThrd Dispatch queue: com.apple.main-thread
-----------------------------------------------------------------------------------------

Followed by ~370 lines of debug information. I looked for core files to strings against, but not sure how Apple hacked the Darwin kernel to not allow for `core` file dumps but rather some Apple proprietary binary crash log.

I know it's an older game but it's so awesome. My wife and I love to play together, it's a nice stress reliever.

If anyone at TellTale Games wants my output file in full or whatever is needed, I would be more than happy to send along:)

Thanks for any help!

45 Comments - Linear Discussion: Classic Style
  • I actually ran the install through terminal and got a bunch of errors on files claiming they were missing.

  • I'm using a mac and having problems playing the game like every other mac user.

    I've seen threads since the day OS X 10.8.3 was released, which was almost 3 months ago. The only reply I've seen from the Telltale support staff has been to contact apple as it's a problem with them. However, it's not their problem, It's your problem. If you refuse to do any updating of your game please for the love of god remove the damn thing from the store. I can't believe I purchased this game and can't even play it.

    If I don't find a fix and still can't find a reasonable answer to any of these support questions posted within the community and other communities within a few days I will ask for a refund and never buy another game from here again.

    Thanks,

  • Is it really Telltale's fault?

  • @Ryu-Chan said: Is it really Telltale's fault?

    Are operating systems suppose to update around applications or are applications suppose to update around operating systems?

  • User Avatar Image
    Jennifer Moderator

    Sometimes OS updates are broken. That's not the fault of a developer, that's the fault of the OS. Judging by the amount of people wanting to downgrade due to the update breaking compatibility, that seems to be the case here.

    Poker Night isn't the only program affected, there's lots of affected programs that come up in that Google search. Because of the large amount of programs affected, this is indeed an Apple issue, rather than a Telltale one.

    @AriGold34 said: I actually ran the install through terminal and got a bunch of errors on files claiming they were missing.


    Missing files can't be the case (or at least not what's causing the problems), since Poker Night 1 (and the installer) works fine on previous versions of OS X. If the OS is indeed claiming missing files when they are there, that's a severe bug on Apple's part.

    You can restore a backup of a previous version of OS X with Time Machine, or wait for Apple to release a bugfix update of OS X.

  • @Jennifer said: Sometimes OS updates are broken. That's not the fault of a developer, that's the fault of the OS. Judging by the amount of people wanting to downgrade due to the update breaking compatibility, that seems to be the case here.

    Poker Night isn't the only program affected, there's lots of affected programs that come up in that Google search. Because of the large amount of programs affected, this is indeed an Apple issue, rather than a Telltale one.


    Missing files can't be the case (or at least not what's causing the problems), since Poker Night 1 (and the installer) works fine on previous versions of OS X. If the OS is indeed claiming missing files when they are there, that's a severe bug on Apple's part.

    You can restore a backup of a previous version of OS X with Time Machine, or wait for Apple to release a bugfix update of OS X.

    Just an FYI, the next OS release currently does not fix this issue as I'm currently running the latest beta that was released a few days ago.

    Usually when an operating system updates, the application updates around the operating system.

  • Wondering the same myself. I actually got PN1 through Humble Bundle Weekly specifically for this game and the fact that it supports the Intel Graphics 3000. If what AriGold34 said is accurate, it's kind of a bummer that Telltale can't fix it. I don't know if it's any different, but I'm having the same issue with Stacking on OSX and Double Fine immediately looked into it and are still working on the fix.

    Ironically, I'm thinking all the other games in the TellTale HBW are going to work. I tested out The Walking Dead (success at optimal settings) after Poker Night crashed.

    If it helps any fellow Mac users to get through this, I downloaded Poker Night 2 on a whim since it's $4.99 on Steam. It works just fine, albeit on low rendering.

  • I can reproduce the crash. Every. Single. Time. :mad: If they'd like to fly me out, put me up in a nice hotel and feed me for a few days - I'm happy to bring my MBP to Telltale and show them the crash? :rolleyes:

    Seriously, though, I think this issue has been ignored. I picked this up cheap in a Humble Bundle, so I'm never going to get my few cents back. I think the only solution is to add a little mental black-mark against Telltale Games. They're just damn lucky that Walking Dead was so good.

  • User Avatar Image
    Jennifer Moderator

    @AriGold34 said: Usually when an operating system updates, the application updates around the operating system.


    That's true when it's a major release, such as OS X Lion to Mountain Lion or Windows 7 to 8, but not during a minor release, since they are only supposed to be maintenance or bugfix releases. In fact, 10.8.3 is supposed to improve compatibility, but it's in fact done the opposite. So, it's in Apple's hands to make a bugfix release (like they apparently tried to do from 10.8.2 to 10.8.3).

    If what you said before about the installer showing files missing is true, there is not much Telltale can do about it, since the file system of the OS itself is to blame (since previous versions of OS X installed and was able to play the game just fine). If the operating system itself isn't detecting files that are there, it's out of the developer's hands unfortunately.

    As I said before, you can restore a backup of a previous version of OS X with Time Machine, or wait for Apple to release a bugfix update of OS X.

Add Comment