User Avatar Image

Poker Night 2 - PokerNight.exe has stopped working error! - Please help

posted by JLeXIcH on - last edited - Viewed by 7K users

Good Times,

I was so happy the Poker night 2 has finally arrived, I have bought the game via Steam and when I launched the game, the only thing I saw it was the black "Loading. . ." screen. Then the game crashes to desktop. It shows "PokerNight2.exe has stopped working".
Every single time I am trying to launch the game, it gives me that error. I tried many solutions like verifying the game cache, updating "DirectX" and others, but they weren't helpful. Now I'm asking you to help and solve this problem. Thanks in advance.

I have Windows 7,
AMD Athlon(tm) 64 X2 Dual Core
Processor 5400+ (2CPUs)
~2.8GHz

King Regards,
Alex

34 Comments - Linear Discussion: Classic Style
  • I did unplug my bigger monitor to see if a monitor with a lower res. would help, which it did a little but, got further than it did before, but still crashes with the same errors.

  • User Avatar Image
    DjNDB Moderator

    Please make sure that compatibility mode is disabled for
    C:\Program Files (x86)\Steam\steamapps\common\Poker Night 2\PokerNight2.exe
    as well.

  • I have a problem. Again. I have disabled the compatibility mode for PokerNight2.exe and for steam, but the game STILL crashes! First, when I disabled the compatibility mode for steam, the game was working. But now, It doesn't.

  • User Avatar Image
    DjNDB Moderator

    @JLeXIcH said: I have a problem. Again. I have disabled the compatibility mode for PokerNight2.exe and for steam, but the game STILL crashes! First, when I disabled the compatibility mode for steam, the game was working. But now, It doesn't.

    That's strange. Please post the event viewer data of a crash after the changes.

  • I have the same issue, if you could help me as well. Here is the information from Steam: Help/System information:

    Processor Information:
    Vendor: GenuineIntel
    Speed: 2094 Mhz
    2 logical processors
    2 physical processors
    HyperThreading: Unsupported
    FCMOV: Supported
    SSE2: Supported
    SSE3: Supported
    SSSE3: Supported
    SSE4a: Unsupported
    SSE41: Unsupported
    SSE42: Unsupported

    Network Information:
    Network Speed:

    Operating System Version:
    Windows 7 (64 bit)
    NTFS: Supported
    Crypto Provider Codes: Supported 311 0x0 0x0 0x0

    Video Card:
    Driver: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)

    DirectX Driver Name: igdumd32.dll
    Driver Version: 8.15.10.1749
    DirectX Driver Version: 8.15.10.1749
    Driver Date: 6 May 2009
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 59 Hz
    DirectX Card: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
    VendorID: 0x8086
    DeviceID: 0x2a42
    Number of Monitors: 1
    Number of Logical Video Cards: 1
    No SLI or Crossfire Detected
    Primary Display Resolution: 1366 x 768
    Desktop Resolution: 1366 x 768
    Primary Display Size: 18.98" x 10.67" (21.73" diag)
    48.2cm x 27.1cm (55.2cm diag)
    Primary Bus Type Not Detected
    Primary VRAM: 8 MB
    Supported MSAA Modes Not Detected

    Sound card:
    Audio device: Speakers (High Definition Audio

    Memory:
    RAM: 3032 Mb

    Miscellaneous:
    UI Language: English
    Microphone: Not set
    Media Type: DVD
    Total Hard Disk Space Available: 305142 Mb
    Largest Free Hard Disk Block: 174221 Mb
    OS Install Date: Dec 31 1969
    Game Controller: None detected

    Installed software:
    Update for Microsoft Office 2007 (KB2508958)
    3ivx MPEG-4 5.0.3 (remove only)
    7-Zip 9.20 (x64 edition)
    Adobe AIR
    Adobe Download Assistant
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader X (10.1.4)
    Alan Wake
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    ASIO4ALL
    Ask Toolbar
    Audacity 2.0
    Bonjour
    Borderlands 2
    BrowserProtect
    Castle Crashers
    Cisco NAC Agent
    Delta
    DivX Setup
    EpicBot
    FaxRedist
    ffdshow [rev 2527] [2008-12-19]
    FL Studio 10
    FlipShare
    FTL: Faster Than Light
    Google Chrome
    Google Update Helper
    Half-Life 2
    Half-Life 2: Episode One
    Half-Life 2: Episode Two
    IL Download Manager
    iTunes
    Java 7 Update 9
    Java Auto Updater
    Java(TM) 6 Update 31
    K-Lite Codec Pack 8.0.0 (Full)
    Law and Order - Legacies
    Lexmark 5400 Series
    LG USB Modem driver
    Malwarebytes' Anti-Malware version 1.51.2.1300
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office Office 64-bit Components 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared 64-bit MUI (English) 2007
    Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    MotioninJoy ds3 driver version 0.5.0002
    Mozilla Firefox 22.0 (x86 en-US)
    Mozilla Maintenance Service
    ooVoo
    OpenAL
    Plants vs. Zombies
    Poker Night 2
    Poker Night at the Inventory
    Portal
    Portal 2
    Python 2.7.3
    Razer Game Booster
    Sam and Max - Season One - Sam and Max Episode 101 - Culture Shock
    Sam and Max - Season One - Sam and Max Episode 102 - Situation: Comedy
    Sam and Max - Season One - Sam and Max Episode 103 - The Mole, The Mob, and the Meatball
    Sam and Max - Season One - Sam and Max Episode 104 - Abe Lincoln Must Die!
    Sam and Max - Season One - Sam and Max Episode 105 - Reality 2.0
    Sam and Max - Season One - Sam and Max Episode 106 - Bright Side of the Moon
    Sam and Max - Season Two - Sam and Max Episode 201 - Ice Station Santa
    Sam and Max - Season Two - Sam and Max Episode 202 - Moai Better Blues
    Sam and Max - Season Two - Sam and Max Episode 203 - Night of the Raving Dead
    Sam and Max - Season Two - Sam and Max Episode 204 - Chariots of the Dogs
    Sam and Max - Season Two - Sam and Max Episode 205 - What's New, Beelzebub?
    Sam and Max - The Devil's Playhouse - The Penal Zone
    Sam and Max - The Devil's Playhouse - The Tomb of Sammun-Mak
    Scribblenauts Unlimited
    ScummVM 1.5.0
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
    Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
    Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
    Skype™ 6.5
    SmartMusic 2012b
    Steam
    Super Meat Boy
    The Walking Dead
    TI-83 Plus Flash Debugger
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2600217)
    Update for Microsoft .NET Framework 4 Extended (KB2836939)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
    Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office Infopath 2007 Help (KB963662)
    Update for Microsoft Office OneNote 2007 Help (KB963670)
    Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2817563) 32-Bit Edition
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 Help (KB963665)
    VC80CRTRedist - 8.0.50727.6195
    Vivitar Experience Image Manager
    VLC media player 1.1.11
    Windows Movie Maker 2.6
    Yontoo 1.10.03

  • User Avatar Image
    DjNDB Moderator

    @homsar8 said: I have the same issue, if you could help me as well. Here is the information from Steam: Help/System information:

    Video Card:
    Driver: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)

    Your graphics chip doesn't meet the minimum requirements.
    Intel graphics chips are not recommended and they don't work well with TTG's games.

  • @DjNDB said: Your graphics chip doesn't meet the minimum requirements.
    Intel graphics chips are not recommended and they don't work well with TTG's games.

    Ok, If you say so, it's just that I've been able to play all other TellTale Titles just fine so I thought it odd that that would be the case.

  • I need help too. here is the system copy.


    Processor Information:
    Vendor: GenuineIntel
    Speed: 2294 Mhz
    2 logical processors
    2 physical processors
    HyperThreading: Unsupported
    FCMOV: Supported
    SSE2: Supported
    SSE3: Supported
    SSSE3: Supported
    SSE4a: Unsupported
    SSE41: Unsupported
    SSE42: Unsupported

    Network Information:
    Network Speed:

    Operating System Version:
    Windows 7 (64 bit)
    NTFS: Supported
    Crypto Provider Codes: Supported 311 0x0 0x0 0x0

    Video Card:
    Driver: Mobile Intel(R) 4 Series Express Chipset Family

    DirectX Driver Name: igdumdx32.dll
    Driver Version: 8.15.10.1892
    DirectX Driver Version: 8.15.10.1892
    Driver Date: 2 Sept 2009
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 60 Hz
    DirectX Card: Mobile Intel(R) 4 Series Express Chipset Family
    VendorID: 0x8086
    DeviceID: 0x2a42
    Number of Monitors: 1
    Number of Logical Video Cards: 1
    No SLI or Crossfire Detected
    Primary Display Resolution: 1366 x 768
    Desktop Resolution: 1366 x 768
    Primary Display Size: 18.98" x 10.67" (21.73" diag)
    48.2cm x 27.1cm (55.2cm diag)
    Primary Bus Type Not Detected
    Primary VRAM: 1820 MB
    Supported MSAA Modes Not Detected

    Sound card:
    Audio device: Speakers (Realtek High Definiti

    Memory:
    RAM: 4025 Mb

    Miscellaneous:
    UI Language: English
    Microphone: Not set
    Media Type: DVD
    Total Hard Disk Space Available: 291318 Mb
    Largest Free Hard Disk Block: 74031 Mb
    OS Install Date: Dec 31 1969
    Game Controller: None detected

    Installed software:
    7-Zip 9.22beta
    AC3Filter 1.63b
    Acer Crystal Eye webcam
    Acer ePower Management
    Acer eRecovery Management
    Acrobat.com
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader 9.1 MUI
    Adobe Shockwave Player 11.6
    Apple Application Support
    Apple Software Update
    BitTorrent
    CCleaner
    ComicRack v0.9.148
    CyberLink PowerDVD 9
    Defraggler
    DivX Setup
    DLC Quest
    Evaer Video Recorder for Skype 1.2.9.96
    Express Burn
    ffdshow (remove only)
    Free M4a to MP3 Converter 8.0
    Freecorder 5
    Google Update Helper
    Identity Card
    Intel(R) Rapid Storage Technology
    Java 7 Update 25
    Java Auto Updater
    JavaFX 2.1.1
    Junk Mail filter update
    Launch Manager
    League of Legends
    MagicDisc 2.7.106
    McAfee AntiVirus Plus
    Media Player Utilities 4.36
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Office 97, Professional Edition
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft XNA Framework Redistributable 4.0 Refresh
    MSVCRT
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    NTI Media Maker 9
    PFPortChecker 1.0.39
    PlanetGen
    Poker Night 2
    QuickTime
    RAGE
    Realtek High Definition Audio Driver
    Realtek USB 2.0 Card Reader
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
    Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
    Skype™ 6.6
    Skype Click to Call
    SmoothDraw 3.2.11
    Steam
    swMSM
    Synaptics Pointing Device Driver
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2600217)
    Update for Microsoft .NET Framework 4 Extended (KB2836939)
    VASSAL (3.2.4)
    VC80CRTRedist - 8.0.50727.6195
    Visual MP3 Splitter & Joiner 6.0
    VLC media player 1.0.1
    WebCam Recorder
    Welcome Center
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Mail
    Windows Live Messenger
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Upload Tool
    Windows Live Writer
    Windows Support Tools
    WinRAR archiver
    winTZX
    Xvid 1.2.2 final uninstall
    Xvid MPEG-4 Video Codec
    ZoneAlarm LTD Toolbar

  • User Avatar Image
    DjNDB Moderator

    @LtJustinB said: I need help too. here is the system copy.


    Video Card:
    Driver: Mobile Intel(R) 4 Series Express Chipset Family

    Same problem. Your graphics chip doesn't meet the minimum requirements.

  • @DjNDB said: Same problem. Your graphics chip doesn't meet the minimum requirements.

    I have never been able to tell whats better than what. Is there a chart / list out there? Or, better yet, what is the secret to knowing what graphics card is good enough.

    I tried PN2 on my other laptop and PN2 runs fine there. Oddly, poker night 1 ran on the insuffient lap top fine.

    I also bought RAGE. Will this be the same problem with RAGE not running? I never even get an error message or a splash of it working

Add Comment