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Walking Dead iOS Ep2 downloads, doesn't install

posted by nalex66 on - last edited - Viewed by 4.1K users

I'm trying to install Ep2 of Walking Dead on my iPad 2. I've had several attempts to download that fail partway through with the "Connection lost" message and force me to start over.

More troublesome, I've reached 100% downloaded three times now, and after it hits 100%, I get the same error message (Connection lost while downloading data. Please ensure that you have a working internet connection and re-attempt the download.) and the episode doesn't install, and the entire download is lost.

I've tried resetting my device with a full power-down, but I still get the same error after fully downloading the episode. Is there anything else I can try besides uninstalling the game and losing my episode 1 save?

I've noticed that in Settings/General/Usage on my iPad, the Documents and Data for the game is around 508 MB, while the game itself is 360 MB. I'm assuming this is largely the downloaded data, as I wouldn't expect my single saved game to be larger than the game itself. This data size varies after each failed download attempt. Is there a way to delete the data without uninstalling the game?

I'm currently trying on my iPhone 4S to see if I get the same issue. I've installed the game, and am currently downloading episode 2 (very slowly), and so far the download has failed twice. after a fresh install of the game, the Doc and Data size was 8 KB. Now, after failing at 11% downloaded, I have 71.6 MB of data associated with the game.

This is getting very frustrating, and I'm worried I'm filling up my devices with garbage data that won't go away.

For a company that deals primarily in downloadable games, I'm shocked at how poorly this game handles its downloads. I don't think I've used another product that had to restart rather than resume a download since the 90's!

Update: 3rd failed download on iPhone, now showing 32 MB of data for the game. At least the download seems to be overwriting itself rather than accumulating more and more data.

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    DjNDB Moderator

    @Crank2047 said: I have the same problem as maarnas but on the ipod, 0.00% and nothing more.
    My ipod is only on 4.3.3 (can't update) but that is all I could come up with. :(
    I've looked all over the "Interwebs (reference) and this is the only usefull site.



    Which iPod Touch generation do you have/why can't you update?

    iPods are not officially supported devices for TWD and may have issues.
    Please try the suggestions in this thread.

    That being said, some users have download issues on supported iOS devices.
    You can try if the fix TTG is currently working on helps with the problem, if you can wait until its released.

    You also have the option to request a refund from apple.

  • Hello everyone!

    Sorry for reviving this old post but im having right now the exact same problem.

    I paid the full episodes pack last week but i just cant download the episodes, it always show the same message "Connection lost".

    Its really frustrating, i will really apreciate any help

    (Sorry about the spelling, im not a native english speaker)

    Cheers!

  • I see this problem started at least last year on august, and as today it has not been resolved. I tried yesterday and today to download episode 2 on my ipad and as expected could not finish the download, although I reached 100% one time (and several 99%).

    Why Telltale won't check their files or at least be a little more supportive to correct this error? I mean almost a year with this issue speaks very bad for the company...

  • I'm having this issue also, tried the proposed solutions but nothing fixes it. What is the actual problem? and what is the correct solution? it's funny because there was no problem charging me 15dlls for the episodes. PLEASE HELP!!!

  • im having problem with downloading episode 2. lucky i dont purchase the whole episodes. tell tale are doing nothing to fix it.

  • How to fix connectivity issues on ipad/iphone:

    1. Go to your settings menu and set Auto-Lock to "Never"
    2. Download Hotspot Shield VPN on App Store
    3. Run Hotspot and follow the instructions
    4. Enter your game and download the episodes. NOTE: Do not perform background download, otherwise it won't work

  • I had the same problem. After an update of the app my purchased episodes are gone. I can click the 'get' button, but downloading will not start. After a reboot of my iPhone the download will start, once, but never finish. It stops with a network connection timeout error before it reaches 50%.

    I reported this problem to Apple and asked for, and got, a refund.

    Telltale, please fix this, the game is great, but now I'm unable to play it.

  • Nowadays more and more people use iPhone because of its more powerful functions and wonderful appearance compared to other brands of mobiles. However, people who use iPhone may meet such a problem: the phone goes completely dead while it is working and some of the significant data is lost. The dead iPhone may drive you mad but you can't find any good way to deal with such matter. Don't worry. Let iOS Data Recovery (Mac) or iOS Data Recovery help you. http://www.recovery-android.com/iphone-data-recovery.html And more information can be found from http://www.recovery-android.com/

  • Nowadays more and more people use iPhone because of its more powerful functions and wonderful appearance compared to other brands of mobiles. However, people who use iPhone may meet such a problem: the phone goes completely dead while it is working and some of the significant data is lost. The dead iPhone may drive you mad but you can't find any good way to deal with such matter. Don't worry. Let iOS Data Recovery (Mac) or iOS Data Recovery help you. http://www.recovery-android.com/iphone-data-recovery.html And more information can be found from http://www.recovery-android.com/

  • I have been having these exact same issues on my iPad. The only thing is is the fact that when I first got this The Walking Dead app I bought all of the episodes because II thought it was an awesome game. Then when I go to click get episode it doesn't install. I thought that uninstalling it would help but then I ran into a new problem, when I went to go restore my purchase it asked for my Apple ID and password so that I could be login into the iTunes store. I did that all an all it does is absolutely nothing. I really don't want to get ripped off and would like some answers.

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