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Walking Dead Crashes

posted by lucavee99 on - last edited - Viewed by 5.4K users

I just bought The Walking Dead on Steam. I immediately downloaded and played it, only to be greeted by "WalkingDead.exe has stopped working", like so many other players. I spent hours trying every fix available, but nothing has worked. My computer specs are fine for playing it. When will a patch be released for this problem that so many are affected by?! If no patch is released, will we get refunds on this broken, unplayable game?

33 Comments - Linear Discussion: Classic Style
  • Processor Information:
    Vendor: GenuineIntel
    Speed: 3093 Mhz
    4 logical processors
    4 physical processors
    HyperThreading: Unsupported
    FCMOV: Supported
    SSE2: Supported
    SSE3: Supported
    SSSE3: Supported
    SSE4a: Unsupported
    SSE41: Supported
    SSE42: Supported

    Network Information:
    Network Speed:

    Operating System Version:
    Windows Vista (64 bit)
    NTFS: Supported
    Crypto Provider Codes: Supported 311 0x0 0x0 0x0

    Video Card:
    Driver: NVIDIA GeForce GT 520

    DirectX Driver Name: nvd3dum.dll
    Driver Version: 9.18.13.2049
    DirectX Driver Version: 9.18.13.2049
    Driver Date: 21 June 2013
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 60 Hz
    DirectX Card: NVIDIA GeForce GT 520
    VendorID: 0x10de
    DeviceID: 0x1040
    Number of Monitors: 1
    Number of Logical Video Cards: 1
    No SLI or Crossfire Detected
    Primary Display Resolution: 1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 26.65" x 15.00" (30.55" diag)
    67.7cm x 38.1cm (77.6cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 1024 MB
    Supported MSAA Modes: 2x 4x 8x

    Sound card:
    Audio device: Speakers (Realtek High Definiti

    Memory:
    RAM: 8169 Mb

    Miscellaneous:
    UI Language: English
    Microphone: Not set
    Media Type: DVD
    Total Hard Disk Space Available: 953766 Mb
    Largest Free Hard Disk Block: 211978 Mb
    OS Install Date: Dec 31 1969
    Game Controller: None detected

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  • User Avatar Image
    DjNDB Moderator

    @lucavee99 said:
    Operating System Version:
    Windows Vista (64 bit)

    Now that's a clear case. Your Steam client is running in Vista compatibility mode, which is known to cause crashes.

    I posted it before, but maybe you missed it or something:

    Please check the properties of the Steam.exe, your Steam icons, and the games .exe files, and disable any compatibility mode settings.
    Sometimes compatibility mode is checked, but is grayed out. Then you have to click on "Change settings for all users" at the bottom to disable the checkbox.
    Afterwards try if the game works.

  • It still doesn't work. Now it doesn't even pop up at all. It just doesn't launch

  • User Avatar Image
    DjNDB Moderator

    @lucavee99 said: It still doesn't work. Now it doesn't even pop up at all. It just doesn't launch

    Does it show "Windows 7" now in the Steam system information?

  • User Avatar Image
    DjNDB Moderator

    @lucavee99 said: No it does not

    That's weird. And you are 100% sure, that the steam.exe and WalkingDead101.exe have no compatibility mode set?

  • User Avatar Image
    DjNDB Moderator

    Then all you can do is checking for it in the registry and removing the steam related values if there are any.

  • THAT WORKED! Thank you so much for all the help!

  • User Avatar Image
    DjNDB Moderator

    Awesome. You're welcome.

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