Hello, I kindly ask support for this problem: - I have downloaded Walking Dead for iPad and played the First Episode. After enjoying it, I decided to buy the complete bundle with all the other episodes. - My payment was accepted by iTunes, as reported even on my prepaid card payments list. - Just after buying, the game crashed and it was impossible to start it again, only the initial splash screen appeared, then it crashed, everytime. - I uninstalled it, shut off the device, turned it on again, reinstalled the game, but again the problem was the same. - I updated to iOS 7, and after that, the game began to start again but... I CAN'T DOWNLOAD THE PAID EPISODES! When I click on "Restore Purchases" it asks me for my iTunes password, I insert it and... Then nothing. No an error message, no downloads, anything. Just the same menu screen again. I can try the restore option as long as I want, but it doesn't work. - I contacted iTunes support and they just told me to come here for support, because a refund for in-app purchases is not available.
So, I kindly ask you: - Is it possible to get a workaround to solve this problem? - If this is a known bug, there will be a patch fixing it?
If you need further information and details, I am available. I thank you in advance for your help.
Enrico Maria Cestari