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Bug: "My Games" Is Broken

posted by zimmi88 on - last edited - Viewed by 160 users

Dear Telltale,

I am experiencing a bug with the My Games section of the site. Here's what happened:

1. I logged on today and went to My Games to check the shipping status of my order.
2. When I went to My Games, I found that my serial numbers were gone (they're all zeros now). Further, I apparently have a gift I can send off that I never ordered, but there's no serial number there (I'm assuming the gift is a bug).

I'm writing here because I'm unsure whether this is a general site bug or an account error. I hope this helps!
-zimmi88

P.S.: Here is some basic specs for troubleshooting:
OS: Vista Home Premium
Browser: Firefox 3.0.1
JS Enabled?: Yep
Flash Enabled?: Yep (9.0 r124)
Java Enabled?: Yep
Silverlight Enabled?: Yep (2.0)
Images On?: Yep
Connection Speed: Cable
Accessed: 08/28/2008 - about 4:50pm PDT (GMT -8:00)

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