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mickE
07/11/2009, 04:57 am
I have just installed the game and got it working but have no sound. It is quite an old PC, how would I check if the sound card is compatible?

charlieboy2001
07/11/2009, 05:58 am
A bit of info the support team may need:

Goto the Start menu and click Run
Type "dxdiag" minus the quotes and press enter
Click on the Sound Tab

The team will probably need -

Name:
Version:
Date:

They will probably also need your Operating System, if your not sure it is on the System tab.

mickE
07/19/2009, 08:29 am
Device

Name: Realtek AC97 Audio

Drivers

Name: ALCXWDM.SYS
Version: 5.10.0000.4050 (English)
Date: 16/10/2002 09:27:02

Does this help?

DjNDB
07/19/2009, 09:00 am
Does this help?

A bit, but there are several other things that would be helpful, such as your Operating System.

Since there seems to be an audio driver you should check other sources of error first.
Make sure the volume is turned up in windows. Then check whether your speakers are connected to the correct output of your PC.

This Driver (http://www.computerbase.de/downloads/treiber/soundkarten/realtek_ac97_audio-treiber/) should be suitable, but it would be better if you could give us more information first, so we can optimize your system in other ways too, such as new graphics card drivers and DirectX version.

The easiest way to give us plenty of information is if you run dxdiag again, and select the "save all information" Button. That way you can save a file called DxDiag.txt to a location you will find again.

Afterwards open the file and copy the information here.