You haven't purchased any games!

[nieker]

But I just did!

I pre-ordered Sam and max today (and payed) but when I go to my past purchases screen I get this:

Your Purchased Games
Order ID

Download
You haven't purchased any games!


Order #xxxxxxxxx (offcourse this is a number) | Placed November 1, 2006
Sam & Max Season 1 Collection
Bundle



And I can't activate the full game in the demo because of some weird reason, I get this error:
Your purchase is not complete. Please reattempt payment. (ARM1014)


I am thinking there is a connection between these two things :)

[JK1985]

Got the same thing!

[Markusdragon]

Patience, my friend. Good things come to those who wait.

[Guybrush]

Your purchase is not complete. Please reattempt payment. (ARM1014)

i get exactly this message when i try to activate it under "I've Already Purchased This"

but i got the order confimation mail with the order number ???
help !

[JK1985]

Use the activation support... I got the same thing with the great cow race... Got a reply quick! Just mailed the support about Sam & Max

[BennyBookworm]

Same problem right over here...
please post if and how your problem is resolved....

[JK1985]

"please post if and how your problem is resolved...."
It's solved... Used the Activation support button in the launcher and mailed support@telltalegames.com... Then about 40 - 50 min later I got a big key for the game, now it is unlocked :)

[nieker]

I did the same thing, but I'm still waiting for a reply :)

Do you have to use that big key every time you have to activate the game ? Or can you now also activate it on the normal way ?

[BennyBookworm]

That s the answer I was hoping for :)

I´ll get myself some coffee.

The night isn´t over yet ... :p

[Guybrush]

got my answer from the support mail +activation code, works fine now, thx